criteriumcycles.co.uk Reviews

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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64 Verified Customer Reviews

64 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
64
(100%)
4 Shopper Approved - Review Star
0
(0%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
17
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
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Product Satisfaction
5.0
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
5.0
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Would Buy Again
5.0
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
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1
1 Shopper Approved - Review Star
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Delivery Time
4.9
5 Shopper Approved - Review Star
59
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4
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1
1 Shopper Approved - Review Star
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Price Satisfaction
4.8
5 Shopper Approved - Review Star
56
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0

About This Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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D
Doug A.
2 weeks ago , Midlothian

Convenient location, local business, and good selection of bikes.
A sound consultation with, and good advice from Paul determined my purchase of a Marlin6 which was got and prepared much sooner than expected. And then Enrique's comprehensive handover procedure before they let me go.
I was back 2 days later with my daughter, and with Keith's help and patience, we placed an order for 2 Powerfly FS4 EQ e-bikes, with delivery due early next year. Keith and Paul were very generous with additional add-ons and purchase.
Criterium is a super place to go for all things bikes.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
Laraine F.
2 weeks ago

I did not have a good experience in trying to buy a new bike from another bike shop (Evans). I was buying through the bike to work scheme. A colleague advised me to go to criterium cycles who he highly recommended. Everyone was very helpful and bent over backwards to help me get the bike I wanted. The service was faultless. The shop incredible. Everything went according to plan. I am now the proud owner of a Trek bike. I would not go anywhere else if I need to have my bike repaired or maintained. I have told many friends and colleagues that Criterium is the place to go if they are thinking of buying a bike.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

2

2 weeks ago , Edinburgh

2nd Bike from Criterium
Both met our needs both in bike requirements and availability especially in current availability restraints.
Paul and Rosie gave their time and experience to make sure we received what we needed now and in future. Completely different to another Trek stockist in Edinburgh!
On their recommendation we moved one
bike onto a tubeless configuration that has enhanced the riding experience and provided enhanced peace of mind.
The other bike was tubeless on delivery.

We both would definitely return for any servicing, accessories and replacement bikes!

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

C
Claire. L.
2 weeks ago

Great service with no sales push.
Everything explained and measured to suit your requirements.
It's so nice to support a local independent shop.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

N
New R.
2 weeks ago , Midlothian

We checked out various bike web sites before visiting Criterium Cycles. Having watched Paul as he measured Rosie for a bike I carried out the measurements and presented them to Paul. He questioned her on how confident she was a rider and then decided which mountain bike suited her. He did not try to upsell her a more expensive bike and had her test drive her bike round the car park to ensure she was happy. On the day to pick up the bike he helped remove the tyres and place in the car. An overall excellent experience.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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