criteriumcycles.co.uk Reviews

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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60 Verified Customer Reviews

60 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
60
(100%)
4 Shopper Approved - Review Star
0
(0%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
17
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
5.0
5 Shopper Approved - Review Star
59
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
5.0
5 Shopper Approved - Review Star
59
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Would Buy Again
5.0
5 Shopper Approved - Review Star
59
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Delivery Time
4.9
5 Shopper Approved - Review Star
56
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Price Satisfaction
4.9
5 Shopper Approved - Review Star
53
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0

About This Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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J
John M.
Today , Kent

Friendly and knowledgable advice and excellent (and flexible) delivery service.

Highly recommended

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Catherine
Today , Isle of Skye

Highly recommend Criterium Cycles. So refreshing to deal with a company that is so knowledgeable and passionate about their business. Customer service is fantastic, you feel very valued. I wouldn't hesitate to use them again. Thumbs up.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anonymous Customer
4 days ago , Glasgow

Very personable. For someone who doesn't know a great deal about bikes, I welcomed the feeling that I wasn't being talked down to.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Gareth D.
5 days ago , Wales

I could not fault in any way in which the Criterium team worked from the order to the home delivery service and setting up of the suspension , their helpful freinly survice was second to none . Well done and thank you Criterium cycles .
Gareth

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

R
Robin
6 days ago , Scotland

I had been looking for a new bike for a few months, and had always fancied a Bianchi. I saw Criterium cycles website and registered an interest in a particular bike which was expected in stock. Criterium responded to my inquiry with a friendly email explaining the stock situation. I had a good experience with them talking bikes, and they were careful to ensure that I got the bike that was right for me. I am lucky enough to be in Edinburgh so I ended up pedaling my bonny new bike away a few weeks ago. Good service from really friendly people, a light airy shop with loads of stock (all very tempting stuff), a professional sales service and handover. A really good retail experience which I would recommend to others.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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