criteriumcycles.co.uk Reviews

Highly recommend Criterium Cycles. So refreshing to deal with a company that is so knowledgeable and passionate about their business. Customer service is fantastic, you feel very valued. I wouldn't hesitate to use them again. Thumbs up.

Very personable. For someone who doesn't know a great deal about bikes, I welcomed the feeling that I wasn't being talked down to.

I could not fault in any way in which the Criterium team worked from the order to the home delivery service and setting up of the suspension , their helpful freinly survice was second to none . Well done and thank you Criterium cycles .
Gareth

I had been looking for a new bike for a few months, and had always fancied a Bianchi. I saw Criterium cycles website and registered an interest in a particular bike which was expected in stock. Criterium responded to my inquiry with a friendly email explaining the stock situation. I had a good experience with them talking bikes, and they were careful to ensure that I got the bike that was right for me. I am lucky enough to be in Edinburgh so I ended up pedaling my bonny new bike away a few weeks ago. Good service from really friendly people, a light airy shop with loads of stock (all very tempting stuff), a professional sales service and handover. A really good retail experience which I would recommend to others.

Excellent experience thx
Love my new Trek Powerfly and will undertake my first day trip tomorrow to RAF museum Cosford.
The gearshift on the bike was obviously adjusted prior to delivery and is perfect.
Most new bikes I have purchased need tweaking.
Many thanks,
Tim

The set up and delivery process from Edinburgh to my home in Wales was both professional and efficient.can't fault it.Thank you Richard and everyone at Criterium cycles.

As well as sourcing a much sought after Domane SL6 (gold dust), CC's follow up and service was perfect. The finance option was quick and painless to use, and a number of detailed tech questions on the spec were answered quickly and accurately. The bike was pulled together in a matter of days and was personally delivered, so no final assembly out of a flat pack. The handover brief was comprehensive, and everyone was super friendly and professional throughout. I'd have no hesitation in recommending Criterium to others. Thanks again for sorting me out.

Criterium Cycles have impressed me to the extent that I give them 5 Stars in every category. Communications have been excellent both phone and email. Their sales and technical staff are very knowledgeable, the process of buying a new Trek eBike was straight forward and one of the best parts was that delivery from Edinburgh to High Peak in Derbyshire with their own transport was timely and very much welcomed. I thoroughly recommend Criterium Cycles, Richard, Paul and Team operate a business which is second to none. Thank you.

Overall, I was extremely impressed with the purchase of my new gravel bike from Criterium in Edinburgh.
The technical experience was evident during the selection process and during my trial run.
The staff were extremely knowledgeable, particularly Keith who helped my in the final steps.
It would be nice to feel that having bought a bike from them that my ongoing dealings will be
attractive and possibly discounts considered for servicing and purchasing of items.
Would definitely recommend this Edinburgh branch and have already encouraged 2 cycling colleagues to buy from them. Wishing them all the best with the business.

Criterium Cycles are a fantastic shop to deal with - from initial enquiry through to delivery of my order they were friendly, helpful and very knowledgeable about their products. They went out of their way to source the items I needed and deliver them to me. Great customer service and their shop is lovely! Definitely the best Trek dealer I have found anywhere. Thank you Criterium!