criteriumcycles.co.uk Reviews

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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278 Verified Customer Reviews

278 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
264
(95%)
4 Shopper Approved - Review Star
11
(4%)
3 Shopper Approved - Review Star
2
(0.7%)
2 Shopper Approved - Review Star
1
(0.4%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
48
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
5.0
5 Shopper Approved - Review Star
239
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
4.9
5 Shopper Approved - Review Star
265
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Would Buy Again
4.9
5 Shopper Approved - Review Star
262
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
Delivery Time
4.9
5 Shopper Approved - Review Star
226
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
0
Price Satisfaction
4.9
5 Shopper Approved - Review Star
221
4 Shopper Approved - Review Star
18
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
SHOW DETAILS

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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D
Shopper Approved - Verified Customer David M.
Today

Tremendous, personalised service from Criterium.

Richard in Bakewell called me soon after placing my order to check a number of things, including to confirm the size I was buying and to check to make sure I had everything I needed to have me ready for when the rubber hit the road.

The bike was delivered inside a few days, built and adjusted on-site so I was effectively able to jump on the bike straight away.

I have committed to checking in with Criterium when attempting to source other bikes and/or accessories, such was the experience and service I received from the team.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer derek
1 day ago

Easy to order

Would Recommend
5/5
Would Buy Again
5/5

I
Shopper Approved - Verified Customer Ian
1 day ago

Clearly laid out website and easy payment

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jonathan
3 days ago

Pricing spot on

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kevin
3 days ago

Excellent

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

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