criteriumcycles.co.uk Reviews

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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64 Verified Customer Reviews

64 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
64
(100%)
4 Shopper Approved - Review Star
0
(0%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
17
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
5.0
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
5.0
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Would Buy Again
5.0
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Delivery Time
4.9
5 Shopper Approved - Review Star
59
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
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Price Satisfaction
4.8
5 Shopper Approved - Review Star
56
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0

About This Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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B
Brian L.
Today , East Lothian

Purchased a new bike from them within a few hours of picking the bike I had it in my prossion.first class service

Product Satisfaction
5/5
Price
2/5
Delivery
5/5

K
Keith A.
2 days ago

Service was friendly and courteous, with the staff being knowledgeable and informative. I appreciated the staff member contacting me when the bike didn't arrive on the expected date, to explain the situation and give a revised date (rather than leaving it to me to get in touch).

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Sean R.
2 days ago , Dalkeith

Very helpful and attentive staff. Absolutely love my new slash 7 and my wife loves her roscoe. Great bunch of people.

Product Satisfaction
5/5
Price
5/5
Delivery
4/5

B
Barrie R.
2 days ago

Hi, my back order came early and I was communicated too from start to finish. As ever Criterium are considerate and very customer focused. Always feel supported and there is a trust there between me and the shop. I know I can rely on them while enjoying my bike. Thanks Team

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
John M.
4 days ago , Kent

Friendly and knowledgable advice and excellent (and flexible) delivery service.

Highly recommended

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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