cpapnation.com Reviews
About this CompanyOur History
CPAPnation.com is a USA Veteran family owned DME exclusively specializing in respiratory and sleep therapy since 2002. We are proud to be a part of Nationwide Medical, Inc. - an industry leader with over 35,000 active resupply patients and contracted with most major insurance carriers, including Medicare.
Our Value
CPAPnation.com is committed to providing each customer:
- Access to the latest and greatest products. We pride ourselves on highlighting the newest products on the market, and carrying a variety of tried-and-true items from top manufacturers.
- Expert sleep care. Whether that is extensive coaching, or simple recommendations, our Customer Service team is equipped to handle all your needs.
- Competitive prices. We offer competitive prices to patients with or without active insurance coverage. Not every item is covered by insurance, and not every patient wants to use his/her insurance. We are here to help you decide what is best for you.
Our Promise
When you sleep better, we sleep better.
Back to Product Reviews42 Product Ratings and Reviews
3.2
Overall Star
Rating
About this Company
Our History
CPAPnation.com is a USA Veteran family owned DME exclusively specializing in respiratory and sleep therapy since 2002. We are proud to be a part of Nationwide Medical, Inc. - an industry leader with over 35,000 active resupply patients and contracted with most major insurance carriers, including Medicare.
Our Value
CPAPnation.com is committed to providing each customer:
- Access to the latest and greatest products. We pride ourselves on highlighting the newest products on the market, and carrying a variety of tried-and-true items from top manufacturers.
- Expert sleep care. Whether that is extensive coaching, or simple recommendations, our Customer Service team is equipped to handle all your needs.
- Competitive prices. We offer competitive prices to patients with or without active insurance coverage. Not every item is covered by insurance, and not every patient wants to use his/her insurance. We are here to help you decide what is best for you.
Our Promise
When you sleep better, we sleep better.
Mark G - 01/06/2024
Not comfortable. Leaks air.
1 Company Review
01/06/2024 - New York
Fast easy great prices
william G - 01/03/2024
This size may be labeled a medium but is definitely smaller that the RESMED medium. So it was too small and does not fit.
Company Response
Hi William, thank you for your feedback. We apologize for any inconvenience caused by the sizing discrepancy. We appreciate your input and will consider it for future improvements. If you have any further concerns, please don't hesitate to contact our customer support.
01/03/2024 - Michigan
See previous comment.
Adam M - 12/08/2023
I have been trying to return this and you were giving me no help. Please help me return these two products I do not need them. They are incorrect.
Company Response
Hi there, we apologize for any delay in our communication, we are sorry to hear your items are not working for you. Please fill out this return form, https://www.cpapnation.com/pages/return-form, and we will send you next steps!
12/08/2023 - Pennsylvania
I have contacted customer service with no reply. I am trying to return these two products that were delivered. They are the wrong ones please help.
Russ F - 11/29/2023
Memory foam is nice but takes up so much space that I can’t breathe with this thing on. I wear a medium in the regular N20 so that’s what size I ordered but it is way too small with the foam.
Company Response
Hi Russ, thank you for sharing your feedback with us. We're sorry to hear about your experience with this item. Try sizing up to the large and see if that helps. Let us know if our sleep experts can help!
11/29/2023 - North Carolina
No issue with Cpap Nation, the mask just didn't fit the way I expected.
Russell L - 10/05/2023
Still hard to get comfortable with this mask version with foam. It is difficult to get adjusted for comfort. Also, the last three nights the leak rate has jumped considerably higher (15.6 l/min with and without chin strap) compared to all my other nights. Not liking mask and will revert back to P30i and will be trying the P10 as soon as it arrives.
Company Response
Hi Russell, sorry to hear that! Thank you for sharing your experience with this product. Let us know if our sleep experts can help find your a mask that will work better for you.
10/05/2023 - Arizona
No comments
Michael G - 09/21/2023
Very comfortable with a great seal
09/21/2023 - Texas
Very enjoyable
Paul C - 09/12/2023
Very comfortable fitting cushion
09/12/2023 - Michigan
Order arrived quickly
Patrick W - 09/04/2023
It was so small it didn’t fit
Company Response
Hi Patrick, thank you for sharing your feedback on this item. We are sorry to hear it didn't work out for you. Please reach out and our sleep experts can help you find the right size!
09/04/2023 - Missouri
Ordering was not easy , trying to figure out what size my husband needed.
Ramon C - 07/20/2023
I'm allergic to typical latex and silicone material cushions and pillows. This product solves my issue. Thank goodness for these cushions.
Nancy A - 07/20/2023
Product arrived in a timely manner and was exactly what I ordered.
07/20/2023 - Florida
Quick ordering
Kelly G - 07/16/2023
Not what I expected. Want to return.
Company Response
Hi Kelly, sorry to hear that! Please email us at [email protected] with your return request and we will respond asap!
07/16/2023 - Wisconsin
Requested a return. Did not get a response.
Robert C - 06/13/2023
Wrong product sent back got credit
Company Response
Hi Robert, thank you for sharing your experience. We are glad you were able to return. Let us know if you need anything else.
06/13/2023 - New York
Easy
Kathleen M - 06/02/2023
Have not used this one yet.
06/02/2023 - Florida
Great shopping experience. Had the supplies I needed. No problems, wish thy had discounts.
Michael S - 06/01/2023
Comfortable on my nose. Love it
06/01/2023 - Wisconsin
New products, easy to follow. Put right on mask as soon as I received it. That night I used it for the first time and what a difference.
Margo B - 04/22/2023
Felt good to the touch but the fit was off. Too deep or something.
Company Response
Hi Margo, thank you for sharing your feedback on this item! Our sleep experts can help find you a better size that will work, please reach out to us!
04/22/2023 - Virginia
Good company to work with. Good products.
Pamela H - 03/06/2023
This was not what I thought I was ordering..
Company Response
Hi Pamela, we are sorry to hear that! Please reach out to our customer support team at [email protected] and we will help you get the item you need.
03/06/2023 - Ohio
I ordered wrong equipment.
Bill P - 03/05/2023
Not that comfortable
03/05/2023 - Florida
CPAP nation is a good vendor.
Michael T - 02/15/2023
There is a warning in the care instructions not to use soap and water to clean the cushion. How is one suppose to clean your face oils off .
Company Response
Hi there, to clean, wipe the outside of the memory foam cushion with CPAP wipes or similar alcohol-free wipes and allow to dry. Do not rinse or submerge in liquid.
02/15/2023 - Ohio
It was OK.
Phyllis S - 01/05/2023
This is a great product just the wrong size. It is too small for an adult man. My husband uses the large size version. I was trying to find a slightly smaller size to see if it would feel more comfortable but this medium looks child size!
Bonnie K - 01/01/2023
Very comfortable, zero air leakage. Highly recommend
01/01/2023 - Minnesota
Your 2 day shipping is outrageous. I would have used it but the price was to high.
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