cool-off.com Reviews

4.8 Overall Satisfaction Rating

Based on 1,909 Ratings

5
1619 (84.8%)
4
242 (12.7%)
3
44 (2.3%)
2
3 (0.2%)
1
1 (0.1%)
1,500+ 5 stars in a row
5 star excellence award medal

Recommend This Company

4.8 Average

5
(1,624)
4
(238)
3
(41)
2
(1)
1
(6)

Delivery Time

4.8 Average

5
(225)
4
(21)
3
(8)
2
(4)
1
(0)

Would Buy Again

4.8 Average

5
(1,612)
4
(219)
3
(53)
2
(4)
1
(6)

Customer Service

4.6 Average

5
(72)
4
(5)
3
(3)
2
(2)
1
(4)

Product Satisfaction

4.5 Average

5
(181)
4
(49)
3
(21)
2
(2)
1
(5)

Price Satisfaction

4.5 Average

5
(168)
4
(62)
3
(21)
2
(4)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

cool-off.com

About Us

We aim to provide you with the highest quality shade or misting solution for your home or business through outstanding customer service and expert advice. Our trained consultants work with you over the phone to help you decide on the best cooling solution for your particular needs. We are adept at working with architects, engineers or builders to select the best solution for your application.

We pride ourselves in offering the best selection of misting fans, misting systems, patio umbrellas, cabanas, misting tents, shade sails & patio heaters. Your patio is your oasis, let us help you make it the most relaxing part of your home today.

D

Doug J.
2 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy selection and system capability explanation
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
C

Craig L.
3 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

2nd time ordering. Good as ever!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

michael M.
4 days ago , CA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

David is great Service is great
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
C

Christopher M.
4 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent product and customer service.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
E

Edwin M.
5 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Got a call back to discuss the specific about your system. Was satisfied with the answers. Look forward to receiving it and getting it operational (we will be 115 degrees here on Tuesday next week). Ok, system is installed (only one leak, but that seemed to be a loose friction fitting, fixed now). Unit isn't as quiet, unless you locate it at least 25 feet from the "sitting area" where people are talking. The plastic hose connection to a hose bib is a "joke". I replaced it with brass fittings and barbed connections (about $25). The system should come with some extensions (maybe 2) for the 1/4" tubing (stainless, no sprayer nozzle opening). Not sure why engineering use 1/2" and 3/8" blue tubing for the hose connection and then afterwards to the pump (should be the same size, my opinion). Good product, worth the price, but could be refined.
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
CustomerService
3/5
Delivery
4/5
S

Steven B.
5 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Need for an outdoor event at our home 6/18. Please rush.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
T

Thomas B.
5 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast and easy--
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
5 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

2nd system from the Cool-Off team!
Recommend this Company
5/5
Would Buy Again
5/5
K

Keith E.
5 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website check-out is a WHOLE lot better than the last time I ordered.
Recommend this Company
5/5
Would Buy Again
5/5
M

Michael M.
5 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Amazingly quick response to all of my questions prior to purchase. Very helpful!
Recommend this Company
5/5
Would Buy Again
5/5
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