Stephanie L - 01/26/2023
Did not like this product or the company customer service. Product had a seam across the length towards the bottom. When I contacted customer service they said it was there because of the large size. This is NOT explained in the description. When I said I didn’t like a seam in the middle of my shag bedding because it made the shag lay down in the seam area and was VERY noticeable the company just dug in and wouldn’t pay for free return shipping because the seam is always there due to size. Had I been aware of that I wouldn’t have made this purchase. Very poor customer service.
In the item detail section during checkout you need to include the comforter size. I spent too much time trying to make sure I didn't accidentally order the wrong size because I couldn't see product details. The website isn't sophisticated enough for an online purchase. It's irritating. The item description need improvement since customer service says seams on some items are expected. There should be a picture of the seams so the customer know what to expect and a mention of seams in the description. Especially if you don't consider the seam to be a flaw. Let the customer decide before they purchase if that seam looks like a flaw.
Kenneth M - 03/29/2021
Our already comfy bed it even more comfy and soft with this comforter. Worth every penny
03/29/2021 - KY
Just wish there was more pictures of some Of the products. -after purchasing Me and my wife are so fu**ing happy with this comforter it's absolutely amazing and makes our bed ten times softer. The best part about it might be how breathable it is.
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