collectionsetc.com Reviews

5 Stars

4.7 Overall Rating

Based on 392,521
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

4 Stars Average
About collectionsetc.com

Welcome to Collections Etc. One of the fastest growing catalog and ecommerce companies in the country, Collections Etc. offers a wide assortment of affordable and unique gifts and decorating ideas that are designed to make people smile more and pay less.

With customer satisfaction as our number one priority, we proudly offer a Satisfaction Guarantee for all of our merchandise and services. From our appealing merchandise and incredible values, to our friendly customer service, we strive to provide a positive shopping experience by meeting or exceeding your expectations. For more information, please visit www.CollectionsEtc.com.

Featured collectionsetc.com Reviews

VANESSA J | GA, United States | Submitted 19 Jul 2018
Verified Customer

“I did not receive what I ordered. I returned the two items that I did not order. Still have not received the 2 items that I ordered and paid for, amazing grace throws.”

Price 5 5.0
Product Satisfaction 1 1.0
Product Choice
Needed as gifts

Response from collectionsetc.com:


  • We appreciate the opportunity to service your purchasing needs. We apologize for any inconvenience. Please look for a message from us so we can further assist you. Thank you for choosing Collections Etc.

Brandee C | CA, United States | Submitted 18 Jul 2018
Verified Customer

“I got a duplicate order and was charged twice. I called the day I ordered, cause I wanted to make sure I didn't get charged twice and she told no its was just once. Then I looked at my bank statement a few days later saw that I was charged twice, so now still waiting for a refund for one of the orders I returned.”

Price 3 3.0
Product Satisfaction 1 1.0
Customer Service 1 1.0

Response from collectionsetc.com:


  • We appreciate the opportunity to service your purchasing needs. Collections Etc. has a 100% Satisfaction Guarantee, look for a message from us for further assistance. Thank you for choosing Collections Etc.

Catherine M | NY, United States | Submitted 10 May 2017
Verified Customer

“I received my order of plants and they were dead when I received them very disappointed!”

Price 1 1.0
Product Satisfaction 1 1.0
collectionsetc.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Response from collectionsetc.com:

We appreciate the opportunity to service your purchasing needs. Customer Service is our top priority. We will be contacting you to provide additional assistance. Thank you for choosing Collections Etc.

Diane G | AZ, United States | Submitted 17 Oct 2016
Verified Customer

“It's always a pleasant experience shopping with Collections Etc. They have good quality merchandise for a very reasonable price. I've never had any problems with the items ordered or delivery. I do live in a rural area now so this will be the first time shipping here.”

Price 5 5.0
Product Satisfaction 5 5.0
Pamela G | MA, United States | Submitted 16 Oct 2016
Verified Customer

“I love shopping at Collections Etc. Great choices, easy on-line shopping and super prices. Merchandise is good quality. I shopped here for many years and will continue to do so!”

Price 5 5.0
Product Satisfaction 5 5.0
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