collectionsetc.com Reviews

5 Stars

4.7 Overall Rating

Based on 413,768
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

4 Stars Average
About collectionsetc.com

Welcome to Collections Etc. One of the fastest growing catalog and ecommerce companies in the country, Collections Etc. offers a wide assortment of affordable and unique gifts and decorating ideas that are designed to make people smile more and pay less.

With customer satisfaction as our number one priority, we proudly offer a Satisfaction Guarantee for all of our merchandise and services. From our appealing merchandise and incredible values, to our friendly customer service, we strive to provide a positive shopping experience by meeting or exceeding your expectations. For more information, please visit www.CollectionsEtc.com.

Featured collectionsetc.com Reviews

Lynne | PA, United States | Submitted 6 Oct 2018
Verified Customer

“Every time I try to log into my account I have trouble with the password. Its very annoying. Had to check out as a guest again today. Please fix this, it drives me nuts and puts me off buying from this company!”

Price 3 3.0
Product Satisfaction 2 2.0
Product Choice
...because I've bought them before but given the hassle of getting into actually make a purchase, this may be my last!

Response from collectionsetc.com:


  • We appreciate the opportunity to service your purchasing needs. We apologize for any inconvenience. Please look for a message from us so we can further assist you. Thank you for choosing Collections Etc.

Kathleen | IN, United States | Submitted 28 Sep 2018
Verified Customer

“For this date, I didn't place an order. I spoke with customer service representative to let them know, I received 2 more shams than I ordered. And this week, the postal service had a package from you. I refused the package. I hadn't ordered from you guys.”

Price 5 5.0
Product Satisfaction 1 1.0
Product Choice
N/A

Response from collectionsetc.com:


  • We appreciate the opportunity to service your purchasing needs. Collections Etc. has a 100% Satisfaction Guarantee, look for a message from us for further assistance. Thank you for choosing Collections Etc.

Janet P | FL | Submitted 28 Sep 2018
Verified Customer

“I placed my order filled out payment with paypal and placed order got a response on your site that one item was not available, I hit ok but then a red warning came up saying there was a paypal problem to use a credit card. In the meantime I get an email from Paypal saying that the order had gone through (including the out of stock item). I called the customer service line and the young lady asked me for the item number said she still shows it available and to put the order in again from the beginning. I did and the item still showed unavailable! I put in the order without the item through Paypal again just received the order confirmation. Customer service was no help at all!”

Response from collectionsetc.com:


  • We appreciate the opportunity to service your purchasing needs. Customer Service is our top priority. We will be contacting you to provide additional assistance. Thank you for choosing Collections Etc.

Barb | NY, United States | Submitted 27 Sep 2018
Verified Customer

“The product picture showed a bowl with 3 berry bushes in it. Did not say anything about no bowl. Received 3 branches with berries. Misleading.”

Price 5 5.0
Product Satisfaction 1 1.0
Product Choice
Liked the way it looked in the picture.

Response from collectionsetc.com:

We appreciate the opportunity to service your purchasing needs. Collections Etc. has a 100% Satisfaction Guarantee and we accept returns within 60 days. Thank you for choosing Collections Etc.

Linda F | NY | Submitted 27 Sep 2018
Verified Customer

“It took me four tries to complete order. Each time it said cart empty when I had two items in it!!!! Next time I won't bother!!”

Response from collectionsetc.com:

We apologize for any inconvenience. We appreciate your feedback and will forward your feedback to the appropriate department for review. We appreciate the opportunity to service your purchasing needs. Thank you for choosing Collections Etc.

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