I have to say I was so impressed with his whole process! Not only were the club chairs less expensive than the competition, they are a perfect size. Ordering and delivery was seamless, they arrived when promised ,I didn't expect it to be this easy! It was difficult to find a smaller scale club chair that was affordable, but these really fit the bill. Both of my daughters are now going to order the same club chairs for their living rooms... Yes everyone, everything about these chairs is perfect.