This was first time ordering from Club Furniture and didn't know what to expect. Speaking on the phone, placing an order, and asking questions was a pleasure. The chairs came sooner than expected or promised. They seem to be of high quality at a fair price, very comfortable, and extremely attractive. I can not vouch for longevity because I've only had them a month. The delivery process was painless. The deliverymen were professional, courteous, and knowledgeable . All in all, I believe I received a good product for a fair price with great service by the company and delivery service.