chesshouse.com Reviews

4.8 Overall Satisfaction Rating

Based on 16,849 Ratings

5
13K+ (81.4%)
4
2429 (14.4%)
3
518 (3.1%)
2
67 (0.4%)
1
113 (0.7%)
13K+ 5 stars in a row

Customer Service

4.8 Average

5
(774)
4
(61)
3
(24)
2
(8)
1
(11)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

chesshouse.com

T

Thomas Z.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

My Frosted knight chess piece arrived broken.

Merchant Response

chesshouse.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.
L

Lorie
11/30/2020 , CA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I called customer service and they were friendly and helpful. The board and the pieces are beautiful. I can't wait to give it to my son.
CustomerService
5/5

Why Chess House?

found it online

Product Choice

My son likes chess

E

Edward W.
11/25/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Several beautiful set ups to choose from allowed us to select the set that fit our needs perfectly.

Why Chess House?

We looked at several sites and enjoyed the variety Chess House had

Product Choice

Leather bound board is quiet. Pieces don't make a lot of noise when moved. It's classy too.

S

Steve M.
11/24/2020 , RI Featured Review Bade

5.0
Overall Satisfaction Rating

Chess House has a good selection, descriptions, and pictures. Products are easy to find. CHeckout is effortless. I keep coming back for myself and to get gifts for friends.

Why Chess House?

Chess House has a good selection, descriptions, and pictures. Products are easy to find. CHeckout is effortless.

Product Choice

A gift for a friend who wanted to get into chess.

J

John
11/23/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

These guys are the best. They will help you to the best of their ability.

Why Chess House?

They have what you need. This is my third time ordering and nothing has gone wrong yet.

Product Choice

perfect for what I need.

A

Arthur D.
11/20/2020 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My experience shopping at chesshouse has been comfortable.

Why Chess House?

I have purchased at Chess House in the past and the products I received are first class.

Product Choice

As an adjunct to another set where I can use one board for study and the second, the analysis board, to freeze my position as I move through variations on the the main board.

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