chesshouse.com Reviews

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20,264 Verified Customer Reviews

20,264 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
16K+
(82.6%)
4 Shopper Approved - Review Star
2723
(13.4%)
3 Shopper Approved - Review Star
588
(2.9%)
2 Shopper Approved - Review Star
85
(0.4%)
1 Shopper Approved - Review Star
137
(0.7%)

Customer Service
4.8
5 Shopper Approved - Review Star
935
4 Shopper Approved - Review Star
75
3 Shopper Approved - Review Star
26
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
16K+

5-star reviews

11 years collecting reviews
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J
Shopper Approved - Verified Customer John F.
Today

A little confusing after the return from PayPal. I finally selected the 'Choose Payment Method' and was able to finish the transaction.

Why Chess House?

I like the products.

Product Choice

Wanted a nice set to teach my wife and enjoy the craftsmanship.


M
Shopper Approved - Verified Customer Marion
Today

Very good wanted to use Vevmo but that option was not given.


M
Shopper Approved - Verified Customer Michael M.
Today

So easy, lots of product info, customer assistance readily available, good support, great product. What's not to like.

Why Chess House?

See above.

Product Choice

I’ve been using a smaller product (physical size) but I’m accustomed to playing on a tournament sized board so when I heard that Millennium had a tournament size available I bought it.


V
Shopper Approved - Verified Customer Victor L.
Today

The chess set is good enough for learning purposes. Very disappointed with the packaging and shipping; one was very careless, causing to get one piece damaged in transit, and the other too expensive for such a slow service.
This is an update to the previous comments: Their customer service department moved quickly to solve this issue, so I feel appreciated as a customer.

Customer Service
5/5

Product Choice

Decent quality.

Why Chess House?

They are a good choice for chess related supplies and sets.


A
Shopper Approved - Verified Customer Anonymous Customer
1 day ago

Great products and finish


R
Shopper Approved - Verified Customer Reid
1 day ago

Haven't got my product yet - but excited to use chess house in the future if everything goes well.

Why Chess House?

Good products.

Product Choice

Magnetic, well-designed, and beautiful


V
Shopper Approved - Verified Customer Velia M.
1 day ago

Easy

Why Chess House?

Better price

Product Choice

I LOVE Chess


D
Shopper Approved - Verified Customer David R.
2 days ago

I have enjoyed my chess set for a few years now. I'm glad that buying individual pieces is so easy.

Why Chess House?

I liked the quality and look of the sets and boards.

Product Choice

I originally chose the championship set because is was simple and elegant. My cat put a crack in a bishop. Meanwhile, I am buying an extra queen and bishop to have fun with my son who likes to sneak the extra queen onto the board during games. Two can play at that game :-).


P
Shopper Approved - Verified Customer Peter G.
2 days ago

Your website, product selection and service exceed expectations.

Why Chess House?

I’m a repeat customer

Product Choice

The brand name and size of piece


B
Shopper Approved - Verified Customer Betty K.
2 days ago

Been looking for piece a long time.

Why Chess House?

Came upon it on internet

Product Choice

Missing this particular color and piece to my set


A
Shopper Approved - Verified Customer Anonymous Customer
2 days ago

Found pieces I needed and the warning to check size is appreciated.

Why Chess House?

Looking for replacement pieces

Product Choice

Already had a set


S
Shopper Approved - Verified Customer Sharon C.
2 days ago , Texas

So helpful to know which clocks are trusted and recommended.

Why Chess House?

Googled "analog chess clocks"

Product Choice

My grandson, who turns 12 on the Ides of March, is a chess player.


R
Shopper Approved - Verified Customer Rodney S.
3 days ago

easy to use

Why Chess House?

I wanted to have on a chess board

Product Choice

A gift for my uncle


R
Shopper Approved - Verified Customer Richard S.
3 days ago

Experience was excellent.

Why Chess House?

I bought my first chess board from Chess House in 1984!! I remember the paper flyers that would come in the mail. Good memories...

Product Choice

My wife doesn't want to learn to play chess, but she's interested in Go...


S
Shopper Approved - Verified Customer steven N.
3 days ago

good site

Why Chess House?

internet product exactly what I wanted search

Product Choice

spiral and diagram


P
Shopper Approved - Verified Customer Peter
3 days ago

Quick and easy

Product Choice

Looked great!!!

Why Chess House?

Looked nice


L
Shopper Approved - Verified Customer Linda C.
3 days ago

The website is easy to navigate, and customer service is excellent.

Product Choice

My students really enjoy the colorful chess sets. They will enjoy the colorful boards and the chess piece tags for their backpacks.

Why Chess House?

I've purchased from Chess House previously. My classroom is stocked with their high quality chess supplies.


E
Shopper Approved - Verified Customer Edward
4 days ago

Excellent

Why Chess House?

Convinced


A
Shopper Approved - Verified Customer Anonymous Customer
4 days ago

So easy and exactly what I was looking for, great price, fast shipping. Thank you.

Why Chess House?

I needed a basic chess set like this and was thrilled to find this site.


Z
Shopper Approved - Verified Customer Zelda D.
4 days ago

It was super easy to order!

Why Chess House?

My grandson sent me the link

Product Choice

It's my grandson's 15th birthday and this is what he wants!


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