chesshouse.com Reviews

4.8 Overall Satisfaction Rating

Based on 16,204 Ratings

5
13K+ (81.3%)
4
2359 (14.6%)
3
503 (3.1%)
2
62 (0.4%)
1
106 (0.7%)
13K+ 5 stars in a row

Customer Service

4.8 Average

5
(748)
4
(54)
3
(23)
2
(8)
1
(11)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

chesshouse.com

A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy search and checkout. Good product selection.

Why Chess House?

Alexandra Botez

Product Choice

Wanted a quality starter chess set.

J

Jack
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to navigate website with great prices and expertise.

Why Chess House?

I wanted to shop from people dedicated to the game of chess.

Product Choice

Looked like a good quality beginner set.

B

Bader A.
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent transaction, excellent products!
CustomerService
5/5

Why Chess House?

For the quality

Product Choice

For the uniqueness

M

Micheal S.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Timely and easy

Why Chess House?

Was able to find the product I wanted.

Product Choice

Fits needs.

K

Kyle C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thanks for following up!

Why Chess House?

Good customer service.

Product Choice

Good ratings.

E

Elliot L.
Today

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

On the previous order I mistakenly used the default "same as shipping" for billing and could not rectify nor cancel. I previously gave a five star and only am writing this because the normal was is to ask billing first then ask for shipping so this error cannot occure --- and it is annoying to not be able to fix this
CustomerService
4/5
A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Have had a good experience shopping from this website.

Why Chess House?

Ability to get replacement pieces. Good quality chess sets. Have purchased from here before.

Product Choice

Box goes with the set I purchased several years ago. My set did not come with a storage box.

A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I have not received the product yet so cannot comment
L

Larry A.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick, easy and the product looks amazing

Why Chess House?

I wanted to deal with a specialty house

Product Choice

I really wanted rosewood but it was not in stock thought these pieces looked great

J

James K.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good!
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