1 day ago
Order process problems in Edge and Firefox browser because scroll down didn't work to reach next page button.
2 days ago , TN
Website was very easy to navigate. After uploading images and adding wording I chose from the numerous options and received the proofs with pricing quickly. I did change the wording after seeing the proofs and received the revised proofs a few hours later! I placed the order with another easy to navigate form and now will just wait to receive the coins.
2 days ago , BC
Our team ordered 2 different coins, totalling 150 units. One coin required 6 proofs and the other had 12 (after some digital licensing complications). The staff was very patient as we required numerous corrections and had questions about coin options and special features. The digital renders/proofs were leagues above other companies we contacted, and really helped sell us on the coins.
I highly recommend Challenge Coins Limited and wouldn't hesitate to refer a friend to them.
3 days ago
Kind and efficient.
3 days ago , OH
Everything was fine. You were very flexible in the design of the coin.
The only thing that kind of threw me for a loop was the manufacturing and delivery time. Every place I read it sounds like production would take up to 10 business days. That would be acceptable except that is for coins without color. I've been told my order will arrive in about 21 business days. That very close to when I need them. I hope there are no delays beyond that time. If not they may not be available fro my event.
6 days ago , WV
It has always been an easy process from purchase to receiving product. I do wish they offered coins of a larger size but is sufficient currently.
1 week ago , MD
Your company was the only one of 3 that I asked for quotes that contacted me with information about my requested delivery date. Thanks to Mark K. I was able to make a more informed decision than I could with the other companies. The artwork was beautiful, and when I requested minor refinements, they were done quickly and the result is even better than the first proof. I am very happy with my experience so far and I'm looking forward to receiving my coins.
1 week ago
We wanted to make some small changes to our coin before placing the order. They made it very easy and were quick to respond to the changes.
1 week ago
Easy reorder of coins with good customer service.
2 weeks ago , CA
Excelent service and excelent product. Your order sheet could use some work though to account for ordering a mixture of styles and designs as well as have a means of doing a split payment. With that said, your customer service was great with working with me to ensure everything was ordered correctly.
2 weeks ago , OH
My recent order was a re-order, a duplicate of last year's order. It took about 5 minutes on the phone, the order confirmation email came very shortly after that with no errors or questions. Last year's order was fairly simple as well. Working with the design team for our initial order was equally positive. I made minor adjustments to the first proof and approved the second proof. Highly recommend others to consider Challenge Coins Limited for their needs.
2 weeks ago , MB
I was referred to challengecoinsltd.com by a co-worker who works in the fire industry and just received their challenge coins. I got a sample and really liked the custom quality of his coin. We had our first batch of coins made through a generic merchandise online store. We paid $9 CAD per coin for those. These coins were custom and $3 USD, even with the exchange we are still ahead in savings for way more coins. Can't wait to see the finished product.
3 weeks ago , SC
The back and forth with design changes is very difficult over email. Would be nice to speak to someone on the phone and make changes on the fly so there are no misunderstandings. Probably could have fixed everything in half the time.
3 weeks ago , WA
We are returning customer for over 6-years and have never had a bad experience.
3 weeks ago , TX
It was very helpful for us to have the ability to tweak our coins and have multiple proofs provided. They were always completed in a very timely manner. And they helped us think through design issues as needed. They never complained as we changed and then rechanged some of our coins.
4 weeks ago , FL
Very professional and curteous staff. Odering process was easy to follow. the communication was prompt and efficient. I would highly recommend them and will use them again for future projects.
08/25/2023 , IN
So easy to order and reorder items.
The company has been very prompt when it came to sending proofs when changes were applied.
08/24/2023 , IA
Challenge Coins Ltd. has always been fast and reliable and I've ordered 10 times because the quality and pricing can't be matched. Everyone loves the detailed work and quality of these coins.
08/21/2023 , NC
Michele, my sales agent, made this process super easy! The designers absolutely nailed my vision for our design on this first proof!
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