certifixlivescan.com Reviews
1,410 Verified Customer Reviews
1,410 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
Veronica G.05/05/2023
Very easy to navigate website.
Shannon05/02/2023
would not change a thing
Crushell M.05/02/2023
Very quick and easy
Neesy E.05/01/2023
Very easy
Kimberly H.04/26/2023
.
Jack P.04/24/2023
Great!!!!
Lillian V.04/20/2023
Fast and easy
James C.04/14/2023
Quick and easy to book appointment online.
Elizabeth C.04/12/2023
fast
peri F.04/11/2023
easy!
Perry L.04/07/2023
GREAT
03/30/2023
The actual process of obtaining the prints and photos of my ID cards was very frustrating and slow. The cards were always mildly blurry and the camera would not focus adequately. The fingerprint processing was challenging and required 3 to five attempts per fingerprint. It took about 40 minutes to do what should take 10 minutes.
03/30/2023 , FL
Very Good!
03/29/2023 , VA
The guys at the UPS store just tell you there's a machine follow the directions not to say that they are self-explanatory, but taking your own fingerprints takes a bit of time to get used to, and they are of no help
03/29/2023 , FL
The staff was excellent. The machine was so delicate it required me to do my individual prints over and over and over and over again
03/29/2023 , IL
It's terrible. I'm pretty much on my own and I didn't even receive a fingerprinting card after I'm done but the certificates website says that all of the locations are stocked with cards. Maybe I missed something but that's a misleading thing to put on your website if that's not the case. Now I have to figure out if you guys are actually going to send me a fingerprint card in the mail and it doesn't really seem like there's a way to access my fingerprints so I'm kind of in the dark here. Price is too high terrible service and not enough transparency. If it doesn't get resolved to my liking I'm definitely going to dispute this on my credit card. I didn't receive the service I was expecting. When I submit my background check to the FBI your location wasn't even one of the locations I was able to select as electronic submission of fingerprints. What was even the point of all of this.
03/29/2023
When I have gotten my fingerprints done by an actual person it takes maybe 5 mins. I was sitting here rescanning my fingerprints for 20 mins because they were too smudged or not right. Definitely not convenient or time saving.
03/29/2023 , MD
Easy and convenient.
03/29/2023
Unreliable, difficult to use machine. Took almost an hour to scan prints due to poor functioning equipment. This is the worst process, avoid at all costs.
03/29/2023 , NJ
Good service very professional and fast
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