From its beginnings in Iran, Catalina Rug has been in the rug business for three generations. The US store was launched in 1999 in a small front store in Redondo Beach, a beach city in Southern California. It is operated by the owners Jeff Shadkam and Rose Shadkam. Jeff Shadkam is the 3rd generation in his family to be in the rug business and has over 35 years of experience. Rose has over 17 years of experience and loves helping customers with choosing the perfect rug for their home.
1,870 Verified Customer Reviews
1,870 Customer Ratings and Reviews
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4.9
Overall Star
Rating
5-star reviews
About this Company
From its beginnings in Iran, Catalina Rug has been in the rug business for three generations. The US store was launched in 1999 in a small front store in Redondo Beach, a beach city in Southern California. It is operated by the owners Jeff Shadkam and Rose Shadkam. Jeff Shadkam is the 3rd generation in his family to be in the rug business and has over 35 years of experience. Rose has over 17 years of experience and loves helping customers with choosing the perfect rug for their home.
Dr. V.1 day ago , CA
Love the rugs and expedited free shipping!
Barbara C.2 days ago , NY
very smooth
Janet R.3 days ago
Rose is wonderful and knowledgeable. Even though they were closed, she answered two of my emails. I really appreciate that level of care.
Renu3 days ago
Rose, was very helpful.
Robert M.4 days ago
Good
Edward J.4 days ago
easy to use website and wide selection of offerings
Steve G.1 week ago
Easy website to navigate
John B.1 week ago
Very convenient and description of the rug was very clear and in depth. I appreciate that.
Charles F.1 week ago
very easy shopping experience
Eugene F.1 week ago
Wish I had more room for rugs!
Richard L.1 week ago
This is a reliable source of quality rugs at reasonable prices. When there are sales, I am usually keen on taking advantage of the opportunity.
George K.1 week ago , Florida
Shipment was sent "signature required", which for me is unnecessary and mostly a nuisance. I live in a very safe neighborhood and I have all sorts of stuff left by my front door by other shippers. Catalina's customer should be given the option to select a no-signature delivery on the ordering form, if that is what Catalina's customer wants. When I contacted Rose to object, she said Catalina insists on doing this, to protect itself from having to deal with any mis-deliveries by Fedex or others. This was not the right answer and this particular customer-unfriendly policy would deter me from making further purchases from Catalina. Somebody there needs to write 100 times on the blackboard, "the customer is always right".
Stephen T.1 week ago
Very easy and great service
Susan G.1 week ago , New Mexico
I have ordered two other rugs, and that is why I felt confident about ordering my third, which I absolutely love! The quality, the colors, the price- wow!. I love shopping here. Too bad I don't have more rooms in my house in need of a rug.
Matthew A.2 weeks ago
Website is well built and easy to search/navigate.
James S.2 weeks ago
Great selection of rugs!
Jessica M.2 weeks ago
Finding a mini persian is not an easy thing to do but, you have a great selection and I found a perfect match!
Lisa2 weeks ago , TX
My only source for rugs. Trusted, excellent service, well laid-out site.
Stephen T.3 weeks ago
Great service, yet again. Extremely fast delivery
Marian T.3 weeks ago
Catalina Rug never disappoints.
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