catalinarug.com Reviews

4.9 Overall Satisfaction Rating

Based on 1,535 Ratings

5
1347 (87.8%)
4
160 (10.4%)
3
25 (1.6%)
2
2 (0.1%)
1
1 (0.1%)
1,250+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(622)
4
(46)
3
(6)
2
(1)
1
(2)

Recommend This Company

4.9 Average

5
(1,366)
4
(126)
3
(32)
2
(1)
1
(2)

Would Buy Again

4.9 Average

5
(1,352)
4
(134)
3
(27)
2
(2)
1
(2)

Customer Service

4.9 Average

5
(111)
4
(3)
3
(4)
2
(1)
1
(1)

Product Satisfaction

4.8 Average

5
(589)
4
(61)
3
(22)
2
(5)
1
(0)

Price Satisfaction

4.7 Average

5
(532)
4
(113)
3
(29)
2
(3)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

catalinarug.com

About Us

From its beginnings in Iran, Catalina Rug has been in the rug business for three generations. The US store was launched in 1999 in a small front store in Redondo Beach, a beach city in Southern California. It is operated by the owners Jeff Shadkam and Rose Shadkam. Jeff Shadkam is the 3rd generation in his family to be in the rug business and has over 35 years of experience. Rose has over 17 years of experience and loves helping customers with choosing the perfect rug for their home.

Always striving to improve our customers’ experience, we were one of the first

R

Rose P.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have bought rugs from you before and they have all been amazing! Thanks
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
S

sheila
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

rugs # 3 & # 4 from you! so far so good!
Recommend this Company
5/5
Would Buy Again
5/5
M

Mark T.
3 days ago , MO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have bought several rugs from you, including a very large Kashan carpet. Service and product quality have always been outstanding.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
A

Anonymous Customer
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great selection. Very informative information provided in the selection process.
Recommend this Company
5/5
Would Buy Again
5/5
C

Chis
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Have bought several rugs over the years. Always a great experience and beautiful rugs.
Recommend this Company
5/5
Would Buy Again
5/5
C

ChristiE K.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent and fun!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
Delivery
5/5
J

John D.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Remarkable selection, helpful staff, excellent prices.
Recommend this Company
5/5
Would Buy Again
5/5
T

Tyler S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Fine
Recommend this Company
4/5
Would Buy Again
5/5
V

Victor M.
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

As always, a good rug shopping experience.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
J

James H.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Lovely rugs, nice prices, great service
Recommend this Company
5/5
Would Buy Again
5/5
V

Vincent T.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
E

Edward
1 week ago , NM

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy to use website and ordering procedure
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
J

James S.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fine
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
A

Amy
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good experience
Recommend this Company
5/5
Would Buy Again
5/5
J

Jeanette C.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Can't wait to see the rug!
Recommend this Company
5/5
Would Buy Again
5/5
M

Marsha T.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I like you site, if I like the rug, I'll be back!
Recommend this Company
5/5
Would Buy Again
5/5
D

Dave
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

quite easy
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
M

mike B.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

always a good experience.
Recommend this Company
5/5
Would Buy Again
5/5
S

Stephen C.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always a pleasure shopping on your web site; the photographs capture the rugs with amazing clarity (making a purchase all too easy!).
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
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