catalinarug.com Reviews

4.9 Overall Satisfaction Rating

Based on 1,713 Ratings

5
1514 (88.4%)
4
170 (9.9%)
3
26 (1.5%)
2
2 (0.1%)
1
1 (0.1%)
1,500+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(687)
4
(48)
3
(9)
2
(1)
1
(2)

Would Buy Again

4.9 Average

5
(1,526)
4
(138)
3
(27)
2
(2)
1
(2)

Recommend This Company

4.9 Average

5
(1,535)
4
(135)
3
(32)
2
(1)
1
(2)

Customer Service

4.9 Average

5
(135)
4
(5)
3
(4)
2
(1)
1
(1)

Product Satisfaction

4.8 Average

5
(652)
4
(65)
3
(24)
2
(5)
1
(1)

Price Satisfaction

4.7 Average

5
(592)
4
(123)
3
(29)
2
(3)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

catalinarug.com

About Us

From its beginnings in Iran, Catalina Rug has been in the rug business for three generations. The US store was launched in 1999 in a small front store in Redondo Beach, a beach city in Southern California. It is operated by the owners Jeff Shadkam and Rose Shadkam. Jeff Shadkam is the 3rd generation in his family to be in the rug business and has over 35 years of experience. Rose has over 17 years of experience and loves helping customers with choosing the perfect rug for their home.

Always striving to improve our customers’ experience, we were one of the first

S

Sharon R.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love your site
Recommend this Company
5/5
Would Buy Again
5/5
J

Juliana A.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

All of my shopping experiences with Catalina Rug have been very good.
Recommend this Company
5/5
Would Buy Again
5/5
B

Barbara T.
1 week ago , MD

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to use the website. Pictures of product is very clear.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
J

John
1 week ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Hi to Rose...great site.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Michael B.
1 week ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website provides full information about each carpet as well as a good series of close up photos of their carpets, both the front and the back. The shipping time was outstanding.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
M

Marguerite S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I’ve been very pleased with all the lovely rugs I have purchased from Catalina Rugs. Thank you for the prompt shipping and a pin enjoyable shopping experience.
Recommend this Company
5/5
Would Buy Again
5/5
C

Cynthia N.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love return policy, love spot on colors in images, love prices. The rugs are so beautiful.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
1/5
Price
5/5
Delivery
5/5
J

Jeff F.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The site is easily navigable.
Recommend this Company
5/5
Would Buy Again
5/5
R

Randy
3 weeks ago , MO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

....great from start to finish. Rug is perfect
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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