catalinarug.com Reviews

4.9 Overall Satisfaction Rating

Based on 1,633 Ratings

5
1436 (87.9%)
4
169 (10.3%)
3
25 (1.5%)
2
2 (0.1%)
1
1 (0.1%)
1,250+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(656)
4
(46)
3
(8)
2
(1)
1
(2)

Would Buy Again

4.9 Average

5
(1,447)
4
(137)
3
(27)
2
(2)
1
(2)

Recommend This Company

4.9 Average

5
(1,458)
4
(132)
3
(32)
2
(1)
1
(2)

Customer Service

4.9 Average

5
(129)
4
(5)
3
(4)
2
(1)
1
(1)

Product Satisfaction

4.8 Average

5
(624)
4
(62)
3
(22)
2
(5)
1
(0)

Price Satisfaction

4.7 Average

5
(565)
4
(116)
3
(29)
2
(3)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

catalinarug.com

About Us

From its beginnings in Iran, Catalina Rug has been in the rug business for three generations. The US store was launched in 1999 in a small front store in Redondo Beach, a beach city in Southern California. It is operated by the owners Jeff Shadkam and Rose Shadkam. Jeff Shadkam is the 3rd generation in his family to be in the rug business and has over 35 years of experience. Rose has over 17 years of experience and loves helping customers with choosing the perfect rug for their home.

Always striving to improve our customers’ experience, we were one of the first

D

David L.
6 days ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great value, great service
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Mary A.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent service
Recommend this Company
5/5
Would Buy Again
5/5
J

Jennifer M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great selection and easy to shop. This is the second rug I have purchased.
Recommend this Company
5/5
Would Buy Again
5/5
L

Lisa
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Rug looks beautiful
Recommend this Company
5/5
Would Buy Again
5/5
A

Anita K.
1 week ago , MO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is the second carpet I have purchased and have been very satisfied with both quality of the carpets and the speed with which questions are answered.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Michael S.
2 weeks ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Simple process to follow for viewing and ordering. Quick delivery time.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
L

Linda M.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fine
Recommend this Company
5/5
Would Buy Again
5/5
H

Hugh
2 weeks ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The rug encyclopedia is such a handy resource!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
4/5
Delivery
3/5
J

John H.
3 weeks ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product selection, easy to refine searches, reasonably good descriptions, and good photos to aid in selection. Free shipping and holiday discount are really appreciated.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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