catalinarug.com Reviews

4.8 Overall Satisfaction Rating

Based on 1,439 Ratings

5
1255 (87.2%)
4
156 (10.8%)
3
25 (1.7%)
2
2 (0.1%)
1
1 (0.1%)
1,250+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(578)
4
(43)
3
(6)
2
(1)
1
(2)

Recommend This Company

4.9 Average

5
(1,275)
4
(121)
3
(32)
2
(1)
1
(2)

Would Buy Again

4.9 Average

5
(1,261)
4
(129)
3
(27)
2
(2)
1
(2)

Customer Service

4.8 Average

5
(90)
4
(3)
3
(4)
2
(1)
1
(1)

Product Satisfaction

4.8 Average

5
(542)
4
(61)
3
(22)
2
(5)
1
(0)

Price Satisfaction

4.7 Average

5
(493)
4
(106)
3
(28)
2
(3)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

catalinarug.com

About Us

From its beginnings in Iran, Catalina Rug has been in the rug business for three generations. The US store was launched in 1999 in a small front store in Redondo Beach, a beach city in Southern California. It is operated by the owners Jeff Shadkam and Rose Shadkam. Jeff Shadkam is the 3rd generation in his family to be in the rug business and has over 35 years of experience. Rose has over 17 years of experience and loves helping customers with choosing the perfect rug for their home.

Always striving to improve our customers’ experience, we were one of the first

D

Dennis B.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"N/A"
Recommend this Company
5/5
Would Buy Again
5/5
H

Hattie P.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Good selection of authentic handmade rugs... sizing, color and other specifics clearly listed... pricing reasonable and check out a breeze. Highly recommend this company to those who love to live with these beautiful rugs!"
Recommend this Company
5/5
Would Buy Again
5/5
B

Bob H.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great reliable beautiful rugs"
Recommend this Company
5/5
Would Buy Again
5/5
A

Ann C.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Loved your rugs. I have spent hours studying them and imagining them in my house. Your website is a school for Persian rug study."
Recommend this Company
5/5
Would Buy Again
5/5
D

David K.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Fine selection,always great quality."
Recommend this Company
5/5
Would Buy Again
5/5
J

John C.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great selection and customer service."
Recommend this Company
5/5
Would Buy Again
5/5
G

Gwen H.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I have ordered from Catalina Rugs previously and highly recommend them."
Recommend this Company
5/5
Would Buy Again
5/5
C

Craig P.
5 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Perfectly easy. Awesome rug. "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
P

peter F.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Nice"
Recommend this Company
5/5
Would Buy Again
5/5
C

Crystal P.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"N/A"
Recommend this Company
5/5
Would Buy Again
5/5
J

Joyce
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Always a pleasure!"
Recommend this Company
5/5
Would Buy Again
5/5
D

Duncan
1 week ago , WA

5.0
Overall Satisfaction Rating

"The receipt states on type of rug, but the staff states it's a different type of rug than the receipt. very confusing."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
CustomerService
3/5
Delivery
5/5
G

Gerald M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"You have a very nice selection of affordable rugs"
Recommend this Company
5/5
Would Buy Again
5/5
M

Mark F.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Good information provided to help make a choice"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
J

John C.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Think I've bought at least 15 rugs from you all. Best place to shop and buy anywhere"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
D

DANA P.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Same comment as I made when I bought a rug yesterday."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
D

DANA P.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Have bought many Persian/Oriental rugs over the years, generally at auction. This way is easier. Hope this rug is as nice as it looks because it will replace a 10x15 Tabriz my daughter has talked me out of! The Kashan from Catalina Rugs is in the corner of my dining room awaiting the removal of the Tabriz on Wed. I think I will love the new rug but won't know until it is laid on Wed."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
S

Scott P.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Purchased 3 rugs- love them! Beautiful!"
Recommend this Company
5/5
Would Buy Again
5/5
A

Andrea L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"so far have really been impressed with the beautiful one of a kind rugs and personalized service and fast shipping!!"
Recommend this Company
5/5
Would Buy Again
5/5
Loading Page Animation

See more catalinarug.com Reviews

Visit catalinarug.com ►