CARCHEX is the industry-leading provider of direct-to-consumer vehicle protection plans. Protecting automotive consumers for more than 19 years and providing exceptional customer service has translated into an A+ Rating with the Better Business Bureau.

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243 Verified Customer Reviews

243 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
176
(72.4%)
4 Shopper Approved - Review Star
39
(16%)
3 Shopper Approved - Review Star
9
(3.7%)
2 Shopper Approved - Review Star
3
(1.2%)
1 Shopper Approved - Review Star
16
(6.6%)

Customer Service
3.7
5 Shopper Approved - Review Star
34
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
16
SHOW DETAILS

5-star reviews
100+

5-star reviews

5 years collecting reviews

About this Company

CARCHEX is the industry-leading provider of direct-to-consumer vehicle protection plans. Protecting automotive consumers for more than 19 years and providing exceptional customer service has translated into an A+ Rating with the Better Business Bureau.

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E
ERIC
06/15/2016 , CA

Bob Rush was the salesman on my call. Great customer service. I signed up based on the reviews I read. I have not had to use the product and hope it remains that way but I've think I have purchased some solid peace of mind.


W
WILLIE
06/15/2016

Not saticfied


A
Art
06/15/2016 , NC

Dan as very accommodating to my schedule. We spoke on several occasions until I had time to decide on which plan. I have been happy with Carchex for the past 102K miles and will be a customer as long as they extend the mileage limits. You have a good product and Dan is that special type of Representative for today's busy schedules.
Thanks Dan,

Art


A
AARON
06/15/2016 , GA

I cannot say enough nice things about the representative who helped me. His name slips my mind because I've had a busy past couple of days. Thank you though.


J
JAMES
06/14/2016 , TX

no comment


D
DARRELL N.
06/10/2016 , KY

great lines of communication make it 5 star.


J
JACK
06/10/2016 , FL

The CARCHEX representative was knowledgeable, helpful, and identified the plan that most fit my needs. He also walked me through the online acquisition form to ensure a problem-free enrollment in the system.


H
HAROLD
06/10/2016

mr.vogel was fast and knowledgable.

Customer Service
5/5

A
ANDREAS
06/08/2016

It was great


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