CARCHEX is the industry-leading provider of direct-to-consumer vehicle protection plans. Protecting automotive consumers for more than 19 years and providing exceptional customer service has translated into an A+ Rating with the Better Business Bureau.

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241 Verified Customer Reviews

241 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
176
(73%)
4 Shopper Approved - Review Star
38
(15.8%)
3 Shopper Approved - Review Star
8
(3.3%)
2 Shopper Approved - Review Star
3
(1.2%)
1 Shopper Approved - Review Star
16
(6.6%)

Customer Service
3.7
5 Shopper Approved - Review Star
34
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
16

5 years collecting reviews

About This Company

CARCHEX is the industry-leading provider of direct-to-consumer vehicle protection plans. Protecting automotive consumers for more than 19 years and providing exceptional customer service has translated into an A+ Rating with the Better Business Bureau.

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I
Irby
10/26/2021 , NJ

I brought a warranty now that I need it I'm not covered though I brought a warranty that says my engine is covered. I was also told that I did not put enough money into the warranty for Carcheck to put out thousands of dollars for customers and because my car is older the sales rep should have offered me extra protection. When I called the original sales rep this guy gives me to someone else he could not have been more aggravated than me. Currently, I'm waiting for corporate to call me back

Customer Service
1/5

D
Diana H.
10/20/2021 , FL

Horrible customer service and wait times. They will sign you up quickly, but cancellations are difficult process and no access to canceling your card so they continue debiting your card.

Customer Service
1/5

D
Dennis
09/28/2021 , WV

great deal friendly service


B
Beatrice J.
09/28/2021 , GA

Great!


D
Dan
09/21/2021 , AZ

All details covered in understandable way. Got a great discount too


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