canvaschamp.com Reviews
About this CompanyCanvas Print After serving businesses and vendors in the print and advertisement industry for over two decades, Prints and Signs International LLC, was established with vision to serve directly to the end customer. We were excited and motivated to provide more products and services to our customers by keeping the same ideology of targeting 100% customer satisfaction by focusing on providing best quality, price and customer service.
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3.9
Overall Star
Rating
About this Company
Canvas Print After serving businesses and vendors in the print and advertisement industry for over two decades, Prints and Signs International LLC, was established with vision to serve directly to the end customer. We were excited and motivated to provide more products and services to our customers by keeping the same ideology of targeting 100% customer satisfaction by focusing on providing best quality, price and customer service.
kcp - 4 weeks ago
This is a unique way to present a special photo.
1 Company Review
4 weeks ago - MI
The picture software is intuitive and easy to use.
ATM - 12/04/2022
Bought the acrylic mount photo and it looks great.
12/04/2022 - New Jersey
It was a nice photo mount on acrylic.
Michael - 09/09/2022
Good quality print!
Company Response
Hi Michael
Thank you for the kind words! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
Best Wishes
Canvas Champ.
09/09/2022 - Illinois
Good
PAT - 08/31/2022
Great looking product! Highly recommended ******
Company Response
Hi Pat
We are so grateful for your kind words. Thanks for sharing your review with us and the community It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
We look forward to working with you again in the future!
Best Wishes
Canvas Champ
08/31/2022 - Nebraska
Easy to navigate
Joseph - 07/25/2022
You sent me the same mistake twice. A mirror image of the photo I sent you. I got a refund, but then you sent the same mirror image - this time with the wrong backing -- a second time. I had another order back in december that went great (BTW, I got a note in which you mixed up this completed, good order, with the latest one - telling me that I did not qualify for a refund). I think CC needs to do some QA and order management. Will require a refund. Not going through this again.
Company Response
Hey Joseph,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
07/25/2022 - Connecticut
Sent the wrong order twice - a mirror image of the photo I sent you. Unfortunately there is text on the image, so a mirror image is not usable. The first time, I received 3 requests for photos. Each time I sent the same ones. Then I received an eMail that I didn't qualify for a refund because 90 days had passed. (You mixed the most recent order with a satisfactory one that was completed in December). The recent order took place in June and I notified you immediately that it was in error. So I took store credit, then reordered with the same photo - this time a painting on canvas - for which I paid additional $$ over the credit. Then, unfortunately, today I received the same mirror image, but this time on pressed board. Not on canvass as I had reordered. What a mess. Poor quality control, poor inventory control. Now waiting to see how many times you will ask me to send photos.
Candi - 07/18/2022
Beautiful and shipped fast!
Company Response
Hi Candi
Thank you for the kind words! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
Best Wishes
Canvas Champ.
07/18/2022 - Florida
Great customer service
Kaitlyn - 06/02/2022
The product was very cool but came with scratches. I just expected a higher quality product for the amount we paid for them. Also on the back of the acrylic there’s a brown paper sticky film and you’re supposed to peel it off to reveal the actual acrylic. There was no instructions of this but once you do it the product looks much better and shiny! The products need to be protected better while shipping
Merchant Response
06/02/2022 - Ohio
If you take away the fact we had to reorder the scratched ones and the ones that didn't show Up with the order my experience was great. Costumer service did a great job fixing our issue. I wish the products were shipped and protected better while shipping and the problems wouldn't have occurred
Theresa - 05/27/2022
I was looking for something on glass and thought that’s what I ordered, but I’m still pleased with what I received.
Merchant Response
05/27/2022 - Wisconsin
None
Omar - 02/19/2022
Loved it!
02/19/2022 - Florida
Great
Josh - 02/17/2022
Super clean, matched pdf edit file exactly what I ordered
02/17/2022 - California
Super clean, matched my pdf edit file exactly, worth every penny
mg - 02/16/2022
Liked the print. Unfortunately, materials to hang were not included. If possible, please send.
02/16/2022 - Florida
need hooks to hang print
Jenny - 02/07/2022
Beautiful
02/07/2022 - Kansas
So far so good, anxious to see my pics.
Bryan - 01/29/2022
Responsive customer service that immediately corrected my issue with a shipping concern.
01/29/2022 - Michigan
Customer service was responsive and met my expectations. The product price was a little more than I expected but it met my expectations and looks great.
Meg - 01/17/2022
Never received my order
Company Response
Hi Meg ,
We apologize for your experience with canvas champ, We believe in 100% quality and customer satisfaction, please do contact [email protected] so we can sort things out and give you the service we are known for to make your rating change from 1 Star to 5 Star.
Best Wishes
Stanley
Canvas Champ
01/17/2022 - Florida
Never received my order!!!!
Allie K - 01/14/2022
The print was damaged on the sides and was very matte like rather than acrylic
Company Response
Hi Allie Kiley,
We apologize for your experience with canvas champ, We believe in 100% quality and customer satisfaction, please do contact [email protected] so we can sort things out and give you the service we are known for to make your rating change from 1 Star to 5 Star.
Best Wishes
Canvas Champ
01/14/2022 - Wisconsin
Was not what we expected or have like others we have purchased from different sites
David - 01/09/2022
It looks Beautiful!
01/09/2022 - Wisconsin
Great Product- Efficient Delivery!
SHARON - 01/09/2022
The photo of my precious Timmy is beyond beautiful
01/09/2022 - Georgia
I was overwhelmed at the quality of my purchase, I will be ordering again
Cassie - 01/05/2022
Awesome quality and resolutions.
01/05/2022 - Massachusetts
Awesome value
Kathleen C - 01/03/2022
Beautiful work at a great price.
01/03/2022 - Florida
I was shorted one of the copies I ordered, however, customer service contacted me immediately and another was sent. Great experience.
Stewart - 01/02/2022
Because I hadn't ordered one of these before, I didn't know that the front was covered with film and paper, so I thought they had made it backwards maybe with acrylic paint on poster board. When customer service explained the process and I peeled the film off the front, I was very happy with the picture (and a little embarrassed)!
01/02/2022 - Oregon
Not that easy to figure out how website works. Didn't really want to join PayPal... Very pleased with the product.
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