canadapost.ca Reviews

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1,084 Verified Customer Reviews

1,084 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
695
(64.1%)
4 Shopper Approved - Review Star
259
(23.9%)
3 Shopper Approved - Review Star
97
(8.9%)
2 Shopper Approved - Review Star
19
(1.8%)
1 Shopper Approved - Review Star
14
(1.3%)

Customer Service
4.5
5 Shopper Approved - Review Star
70
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
4
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5-star reviews
500+

5-star reviews

6 years collecting reviews
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C
Shopper Approved - Verified Customer Christina
01/17/2024 , AB

Learning experience our first time using this service

Customer Service
5/5

Company Choice

We wanted to get our boxing day sale out to a larger audience


D
Shopper Approved - Verified Customer Danielle M.
01/12/2024 , Ontario

Very responsive and easy to use!

Customer Service
5/5

Company Choice

Streamline the process rather than using another third party first.


K
Shopper Approved - Verified Customer Kathryn M.
01/11/2024 , Ontario

Great service. Arrived quickly and let me know when it was delivered so my products didn't freeze.


J
Shopper Approved - Verified Customer joshua S.
01/10/2024 , Bc

It was fast and easy

Company Choice

Only mail service


S
Shopper Approved - Verified Customer Steveston O.
12/19/2023 , British Columbia

It is an excellent experience to work with Canada Post professional. The post cards are awesome.

Customer Service
5/5

C
Shopper Approved - Verified Customer Christina H.
12/19/2023 , Ontario

The lack of tracking created an element of distrust amongst our team members. If our business address was included in the mailing it would have been better- putting our minds at ease that the product hit mailboxes. Furthermore, the social marketing seemed like it was thrown together with a cloning tool. losing the effect of carefully selected imagery. We would've rathered the option to be given the dimensions needed and provide our own content.

The facebook piece was the only smooth process,

Casey was lovely to work with

Customer Service
4/5

Company Choice

The ability to select demographic areas and target our mailing in a one-house shop. Also, Canada Post, being a federal service gave our organization a sense of reassurance.


V
Shopper Approved - Verified Customer Victoria M.
12/13/2023

Easy use and delivery on time!

Company Choice

Convenient delivery option


R
Shopper Approved - Verified Customer Randee M.
12/08/2023

.


J
Shopper Approved - Verified Customer John P.
12/05/2023 , Ontario

Service was prompt and courteous. SnapMail was easy to use and we had 9 conversions so far out of 5600 pieces sent out - so this was definitely worth it for us.

We did receive a number of calls from different people at CanadaPost on different days who were trying to ensure things were going smoothly and who tried to add digital marketing to accompany our mailer campaign. I appreciate that they were so on the ball but it did feel like a bit too much at times. A couple of times it seemed like they were just calling to say hello :)


T
Shopper Approved - Verified Customer Tamara
12/04/2023 , AB

The ordering process was simple and cost-effective.

Company Choice

referral


F
Shopper Approved - Verified Customer Funmilayo O.
11/27/2023

good good good good


R
Shopper Approved - Verified Customer Ryan J.
11/22/2023

easy to setup

Company Choice

easy to use


D
Shopper Approved - Verified Customer David B.
11/21/2023

Great experience so far. Easy to use.

Company Choice

Cost-effective. Responsive team at Snap Admail.


G
Shopper Approved - Verified Customer G S.
11/18/2023

The Credit card is hard to pay. No option to pay via debit etc

Company Choice

Best option for marketing area codes


W
Shopper Approved - Verified Customer Weston K.
11/16/2023

No feedback

Customer Service
1/5

Company Choice

No other choice


J
Shopper Approved - Verified Customer Josette L.
11/10/2023

Easy to use!

Company Choice

Want to broaden our channels to reach our clients.


G
Shopper Approved - Verified Customer Gina G.
11/09/2023 , BC

so easy

Company Choice

cheapest


S
Shopper Approved - Verified Customer Serena
11/04/2023 , BC

Overall, great experience

Company Choice

Convenient and quick services


T
Shopper Approved - Verified Customer Tina D.
11/03/2023

quick easy able to select specific target markets.

Company Choice

Offer small business incentives, able to provide images and you print and mail out for us. LOVE this idea. Super simple. You were highly recommended by other agents.


T
Shopper Approved - Verified Customer Taeyon K.
10/20/2023 , new brunswick

The delivery date was late and therefore one of the promotional events was not promoted in time and was very poorly attended as a result. We were given no refunds because we were told Canada Post does not guarantee delivery dates. This is a big problem when the point of a mailing is time sensitive.

Customer Service
1/5

Company Choice

Chose Snap Admail because it was convenient to have postcards printed and mailed by one service.


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