Founded in 1985, Grupo Britt has been innovating the regional market for more than 30 years as a committed multi-local company with strict quality standards. 

As a brand, Café Britt is renowned for creating exclusive gourmet products. The best-known are our coffees and chocolates, crafted by experts from unique recipes and featuring ingredients from prestigious areas as Tarrazú (Costa Rica), Nariño (Colombia), and Sacred Valley (Peru) that represent the highest quality available. 

With our gourmet offering, Café Britt maintains a strong presence in the most prestigious hotel chains in Latin America, through impeccable service and unparalleled products.

Our business model is unique because it focuses on providing the best experience for every stakeholder in our business: from consumers and employees to growers and the environment. We focus on quality over quantity.

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43,324 Verified Customer Reviews

43,324 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
36K+
(83.8%)
4 Shopper Approved - Review Star
4782
(11%)
3 Shopper Approved - Review Star
1553
(3.6%)
2 Shopper Approved - Review Star
373
(0.9%)
1 Shopper Approved - Review Star
309
(0.7%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
12K+
4 Shopper Approved - Review Star
1087
3 Shopper Approved - Review Star
169
2 Shopper Approved - Review Star
47
1 Shopper Approved - Review Star
53
Delivery Time
4.9
5 Shopper Approved - Review Star
12K+
4 Shopper Approved - Review Star
965
3 Shopper Approved - Review Star
244
2 Shopper Approved - Review Star
44
1 Shopper Approved - Review Star
56
Price Satisfaction
4.5
5 Shopper Approved - Review Star
8736
4 Shopper Approved - Review Star
3916
3 Shopper Approved - Review Star
1299
2 Shopper Approved - Review Star
152
1 Shopper Approved - Review Star
73
Customer Service
4.5
5 Shopper Approved - Review Star
517
4 Shopper Approved - Review Star
67
3 Shopper Approved - Review Star
41
2 Shopper Approved - Review Star
15
1 Shopper Approved - Review Star
45
SHOW DETAILS

5-star reviews
36K+

5-star reviews

9 years collecting reviews

About this Company

Founded in 1985, Grupo Britt has been innovating the regional market for more than 30 years as a committed multi-local company with strict quality standards. 

As a brand, Café Britt is renowned for creating exclusive gourmet products. The best-known are our coffees and chocolates, crafted by experts from unique recipes and featuring ingredients from prestigious areas as Tarrazú (Costa Rica), Nariño (Colombia), and Sacred Valley (Peru) that represent the highest quality available. 

With our gourmet offering, Café Britt maintains a strong presence in the most prestigious hotel chains in Latin America, through impeccable service and unparalleled products.

Our business model is unique because it focuses on providing the best experience for every stakeholder in our business: from consumers and employees to growers and the environment. We focus on quality over quantity.

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R
Shopper Approved - Verified Customer Robert F.
11/02/2023

easy and fast

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

Company Choice

past customer

Product Choice

our regular ones


B
Shopper Approved - Verified Customer Brandi K.
11/01/2023

Great ordering experience!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Choice

We have Britt coffee every time we visit Costa Rica, and love it so much that we finally decided to order it for home!


B
Shopper Approved - Verified Customer Bob &.
10/31/2023

Super easy to order

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Choice

Been drinking Cafe Britt coffee since our trip to Costa Rica over 15 years.

Product Choice

We were given this coffee in a welcome basket and haven't changed brands yets.


J
Shopper Approved - Verified Customer Johanna C.
10/31/2023

No issues on website, everything was very clear to use. The price was more than I expected. Excellent product.

Product Satisfaction
5/5
Price
3/5
Delivery
5/5

Company Choice

Visited your establishment in Costa Rica.

Product Choice

husband loves the Montecielo coffee.


S
Shopper Approved - Verified Customer Sandra M.
10/31/2023

Message to place CVV code was not clear.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Product Choice

favorite roast and blend

Company Choice

Tasted it when visiting Costa Rica


A
Shopper Approved - Verified Customer Ann L.
10/29/2023

Website is a little slow when hitting the buttons or making a change.

Product Satisfaction
4/5
Price
4/5
Delivery
4/5

Product Choice

Medium roast.

Company Choice

I’ve bought from Doka Estate and I can’t currently.


J
Shopper Approved - Verified Customer James C.
10/29/2023 , Michigan

No comment!

Product Satisfaction
4/5
Price
4/5
Delivery
5/5

Product Choice

Quality of product.

Company Choice

Returning customer

Costa Rican Afternoon Blend Coffee Whole Bean (12 oz)
Costa Rican Afternoon Blend Coffee Whole Bean (12 oz)
Read more reviews about this product

10/29/2023

Can’t comment before tasting! Not the right time for this type of survey!

Costa Rican Poas Tierra Volcanica Coffee Whole Bean(12oz)
Costa Rican Poas Tierra Volcanica Coffee Whole Bean(12oz)
Read more reviews about this product

10/29/2023

Too early!

Costa Rican Tres Rios Valdivia Coffee Ground(12oz)
Costa Rican Tres Rios Valdivia Coffee Ground(12oz)
Read more reviews about this product

10/29/2023

Too early for feedback. Before using?


R
Shopper Approved - Verified Customer Rosemarie M.
10/27/2023

Have dealt with Cafe Britt for many years

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

Product Choice

enjoy this coffee

Company Choice

enjoy their product


J
Shopper Approved - Verified Customer James R.
10/27/2023

Amazing quick shipping, easy to order, thank you for the extra bags. A little pricey, but worth the cost.

Product Satisfaction
1/5
Price
4/5
Delivery
5/5

Product Choice

My son bought it for me and I like it!

Company Choice

It'ss good coffee!


R
Shopper Approved - Verified Customer Ross G.
10/25/2023

Easy to use

Company Choice

Received some of the Sloth coffee as a gift and really liked it.


W
Shopper Approved - Verified Customer W M.
10/25/2023

We remember your coffee from years ago. We now grow Kona, but it has been a bad year. Glad you're still there.

Company Choice

Know it from a years-ago trip to Costa Rica


L
Shopper Approved - Verified Customer Lynn G.
10/24/2023

Love your coffee and website easy to order, prompt delivery too

Company Choice

We've been to Costa rica where we were introduced to Cafe Britt.

Product Choice

Love dark roasted


J
Shopper Approved - Verified Customer Jean C.
10/24/2023

In Chrome, if you try to delete from the cart, the cart page just appears in blank - you are stuck, cannot proceed to purchase anything


M
Shopper Approved - Verified Customer Michele T.
10/24/2023

VERY Confusing about free offers. Shopping cart did not update. Credit card always use didn't work. Gave option to choose free items but then did not show up in cart. I gave up and ended up ordering half as much as I planned due to this messy website & "free" offers that didn't update. Too much time and too much to deal with here.

Company Choice

Good coffee.

Product Choice

We especially like the organic coffee.


C
Shopper Approved - Verified Customer Chase C.
10/23/2023

easy

Company Choice

flavor

Product Choice

love expresso


T
Shopper Approved - Verified Customer T E.
10/23/2023

Excellent

Product Choice

Great products with terrific additions to keep it interesting.

Company Choice

Customer for 25 years.great


S
Shopper Approved - Verified Customer Sharon K.
10/22/2023

great coffee delivered to my door

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

Company Choice

price

Product Choice

like the best


B
Shopper Approved - Verified Customer Barbara H.
10/22/2023 , GA

Website is easy to navigate yes the website was easily navigated.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product Choice

Recommend by my son

Company Choice

Recommend by my son


S
Shopper Approved - Verified Customer Shannon F.
10/22/2023

I had to try 3 times to complete my order online.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Bob W.
10/22/2023

Website a bit slow and clunky

Product Choice

Like the roast for cold brew

Company Choice

Love the coffee


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