cactusflower.com Reviews

About this Company

Since 1972, Cactus Flower has been serving the metro Phoenix area with the most beautiful floral design and matchless service. From a single store on Scottsdale Road to five stores throughout the Valley, Cactus Flower has bloomed into Arizona's leading florist. Our loyal customers have helped us earn accolades such as "Best Florist" by Phoenix Magazine, AZCentral.com, and Ranking Arizona year after year.

We've been a family-owned and operated businesses since the very beginning, and we've grown to be one of the top florists in North America today. Most importantly, we have the pleasure of being part of our customers' lives and it's most important occasions: from births to funerals, weddings to anniversaries, and every holiday in between. We are honored to be entrusted by so many to express thoughts and feelings through the beauty of flowers.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

3,346 Verified Customer Reviews

3,346 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2636
(78.8%)
4 Shopper Approved - Review Star
593
(17.7%)
3 Shopper Approved - Review Star
107
(3.2%)
2 Shopper Approved - Review Star
6
(0.2%)
1 Shopper Approved - Review Star
4
(0.1%)

Delivery Time
4.8
5 Shopper Approved - Review Star
336
4 Shopper Approved - Review Star
41
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
0
Would Buy Again
4.8
5 Shopper Approved - Review Star
2709
4 Shopper Approved - Review Star
449
3 Shopper Approved - Review Star
79
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
6
Would Recommend
4.8
5 Shopper Approved - Review Star
2687
4 Shopper Approved - Review Star
532
3 Shopper Approved - Review Star
109
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
8
Product Satisfaction
4.7
5 Shopper Approved - Review Star
300
4 Shopper Approved - Review Star
62
3 Shopper Approved - Review Star
19
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
0
Price Satisfaction
4.4
5 Shopper Approved - Review Star
220
4 Shopper Approved - Review Star
115
3 Shopper Approved - Review Star
45
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
2,500+

5-star reviews

About this Company

Since 1972, Cactus Flower has been serving the metro Phoenix area with the most beautiful floral design and matchless service. From a single store on Scottsdale Road to five stores throughout the Valley, Cactus Flower has bloomed into Arizona's leading florist. Our loyal customers have helped us earn accolades such as "Best Florist" by Phoenix Magazine, AZCentral.com, and Ranking Arizona year after year.

We've been a family-owned and operated businesses since the very beginning, and we've grown to be one of the top florists in North America today. Most importantly, we have the pleasure of being part of our customers' lives and it's most important occasions: from births to funerals, weddings to anniversaries, and every holiday in between. We are honored to be entrusted by so many to express thoughts and feelings through the beauty of flowers.

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S
Sarah C.
11/23/2014

I am really frustrated. I have used you many times before, and I just did this order for the 4th time. It says that it took my promo code, and that it applied (10%), and it DID NOT. I expect a 10% discount. I tried using DONATION, and then RTMN - both featured in RetailMeNot as active coupons. My cell phone is 480-682-7936. Can you please address? Thank you.

Would Recommend
1/5
Would Buy Again
1/5

Merchant Response

cactusflower.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

K
Kelli O.
11/23/2014

Love cactus flower

Would Recommend
5/5
Would Buy Again
5/5

K
Kelly L.
11/22/2014

I had trouble sending two bouquets to different recipients. And then I had trouble removing one bouquet at the end stage I was at, in order to send them to separate people. So, I essentially had to start over. Maybe I just didn't see how to do what I wanted to do, but even if that is the case, I think sending to different locations should be easier.

Would Recommend
3/5
Would Buy Again
4/5

K
karen W.
11/22/2014

easy to navigate website...hope the arrangement is of the same high standard

Would Recommend
5/5
Would Buy Again
5/5

J
Janey G.
11/21/2014

My second time to use Cactus Flower! The first experience was great!

Would Recommend
5/5
Would Buy Again
5/5

N
Nicole B.
11/20/2014

this is my 4th order from cactus - haven't let me down yet

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

B
brooke
11/20/2014

Great

Would Recommend
5/5
Would Buy Again
5/5

R
Raghad R.
11/19/2014

It was very difficult navigating the mobile menu, the 6 categories did not show all the available bouquets. It would be nice to have an option to view all bouquets in mobile and even full site

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

C
C H.
11/19/2014

I love the attention to detail and fact that it is a local business!

Would Recommend
4/5
Would Buy Again
4/5

V
Valerie
11/19/2014

So far so good. Hoping the arrangement looks like the picture or even better!

Would Recommend
5/5
Would Buy Again
5/5

C
Cindy D.
11/18/2014

On line order. The process was user friendly and will use it again. The order was exactly as requested.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Janey G.
11/17/2014

My daughter and her family are in Scottsdale this year while her husband does his fellowship. I love to send her flowers, but I'm in Mississippi. You made it easy and I really appreciate that. Just wish I could see her face when she opens that door to receive them!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

K
Kris
11/17/2014

I looked at 3 other places on line, and Cactus had the best prices and arrangements. One suggestion, is to have plant arrangements in smaller type containers, not baskets, that would be around the same price; $35. There ceramic plant arrangements were nice, but a little pricey.
The arrangement delivered was nice.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

D
Donna K.
11/17/2014

great many thanks

Would Recommend
5/5
Would Buy Again
5/5

O
Olga
11/17/2014

Decent choice, decent prices,site use a little off; would definitely like to narrow serch results down a bit, as well as doing online chat custom orders. Otherwise, your store is lovely. Thank you!

Would Recommend
4/5
Would Buy Again
4/5

M
Marcia G.
11/17/2014

Super easy to order. Ordered in the past and the flowers were lovely!

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
11/17/2014

Great!

Would Recommend
5/5
Would Buy Again
5/5

A
Anonymous Customer
11/17/2014

I tried to order two different arrangements and the site made it impossible. So I have to do it in two different transactions.

Would Recommend
3/5
Would Buy Again
4/5

M
Michele S.
11/16/2014

Beautiful arrangements!

Would Recommend
5/5
Would Buy Again
5/5

W
Wanda C.
11/14/2014

I have been using your service for years and will continue to do so - the service and product quality is second to none.

The recipient loved the arrangement.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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