At Veteran-Owned BuyBrakes.com, you'll find a huge selection of brake kits, pads, rotors, calipers, and any other brake part you can imagine. For over 25 years now, we've offered only the top brand names because we believe quality matters most when it comes to your safety and your vehicle's reliability. Whatever you drive, you'll find what you are looking for, including parts for a standard brake job or upgrades for racing, off-road, and heavy-duty applications.

Our easy-to-use online year-make-model look up will send you in the right direction. Or, if you would like help figuring out what will be the right fit for your vehicle's brake system, the our team offers a complete "concierge service" to guide you, even through the installation. Simply call us at 888-257-7149 to get a conversation started.  

Filter

7,741 Verified Customer Reviews

7,741 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
6447
(83.3%)
4 Shopper Approved - Review Star
919
(11.9%)
3 Shopper Approved - Review Star
231
(3%)
2 Shopper Approved - Review Star
48
(0.6%)
1 Shopper Approved - Review Star
96
(1.2%)

Customer Service
4.2
5 Shopper Approved - Review Star
300
4 Shopper Approved - Review Star
44
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
55
SHOW DETAILS

5-star reviews
6,000+

5-star reviews

6 years collecting reviews

About this Company

At Veteran-Owned BuyBrakes.com, you'll find a huge selection of brake kits, pads, rotors, calipers, and any other brake part you can imagine. For over 25 years now, we've offered only the top brand names because we believe quality matters most when it comes to your safety and your vehicle's reliability. Whatever you drive, you'll find what you are looking for, including parts for a standard brake job or upgrades for racing, off-road, and heavy-duty applications.

Our easy-to-use online year-make-model look up will send you in the right direction. Or, if you would like help figuring out what will be the right fit for your vehicle's brake system, the our team offers a complete "concierge service" to guide you, even through the installation. Simply call us at 888-257-7149 to get a conversation started.  

Filter
R
Shopper Approved - Verified Customer Rigel K.
08/09/2020

The shopping experience was great!

Company Response

Thank you for your review. We're glad you had a great experience on BuyBrakes.com. Let us know if you need any further assistance.
- BuyBrakes Team

P
Shopper Approved - Verified Customer Patrick W.
08/09/2020

Easy to navigate site and great selection, can't wait to out the DBA setup to use on all four corners of my Tundra.

Company Response

Thank you for your review. We're glad you found what you needed, and we'd like to hear about your experience with these products in the future. If you have any questions, let us know. 
- BuyBrakes Team

B
Shopper Approved - Verified Customer Bob B.
08/08/2020

Web sight a bit complicated to make an order. No part # for brake/rotor I look up. Had to call for help.

Company Response

Thank you for your feedback. Each brake rotor is assigned a part number that is specific to your vehicle. Our brake experts can assist you on finding the correct part for your vehicle. 
- BuyBrakes Team

S
Shopper Approved - Verified Customer Steve H.
08/08/2020 , WA

No product yet..!
Did this not / request for review... get sent out too early (before delivery) by mistake?

Company Response

Thank you for your response. We're sorry for the delay, but Covid has slowed backorders and shipments. Contact us at 702-903-1713 for more information.  
- BuyBrakes Team
EBC Brakes S11KF1609 - Disc Brake Pad and Rotor Kit
EBC Brakes S11KF1609 - Disc Brake Pad and Rotor Kit
Read more reviews about this product

08/08/2020

No product yet....

Your product had NOT arrived - something wrong?


M
Shopper Approved - Verified Customer Mark Z.
08/08/2020

Amazon Pay did not work. Would not process payment

Company Response

Thank you for your response. This problem has been known to occur on Internet Explorer. If you were using Explorer, we suggest using the Chrome or Microsoft Edge browsers instead. Please text us at 702-903-1713 for more information. 
- BuyBrakes Team
Stoptech 950.44510 - Stainless Steel Brake Line Kit
Stoptech 950.44510 - Stainless Steel Brake Line Kit
Read more reviews about this product

08/08/2020

Fit perfectly on my 1999 4Runner. Shipping time was reasonable.


B
Shopper Approved - Verified Customer Bob M.
08/08/2020

good experience until end when first time purchase discount not 10%...

Company Response

Thank you for your response. We apologize for the confusion, but the Save10 discount does not apply to big brake kits. Let us know if you have any questions. 
- BuyBrakes Team

B
Shopper Approved - Verified Customer Brian R.
08/08/2020

Thanks. Send me free parts please

Company Response

Thank you for your review. We can offer great parts at great prices, but we can't make it free. If you need any further feedback, let us know. 
- BuyBrakes Team

J
Shopper Approved - Verified Customer Josephine C.
08/08/2020

ordering was easy, now if they arrive on time, that will be great

Company Response

Thank you for sharing your experience on BuyBrakes.com. We're glad you found what you needed, and if you have any future questions, let us know. 
- BuyBrakes Team

A
Shopper Approved - Verified Customer Aaron B.
08/07/2020

Easy to navigate website.
I just hope they are the right brake pads..

Company Response

Thank you for your review. Each part is suited for a specific vehicle, so if you have any questions, be sure to contact one of our brake experts. 
- BuyBrakes Team
Hawk Performance HB521S.800 - HT-10
Hawk Performance HB521S.800 - HT-10
Read more reviews about this product

08/07/2020

Quick response for requested tracking information

Thanks for the quick response on tracking information and great fit for my Wilwood six pot brake calipers.


J
Shopper Approved - Verified Customer Joseph C.
08/07/2020

Tom was VERY helpful

Company Response

Thank you for your review. Customer service is our priority, and we're glad it met your needs. Let us know if you have any further questions. 
- BuyBrakes Team
EBC Brakes GD1966 - Disc Brake Rotor
EBC Brakes GD1966 - Disc Brake Rotor
Read more reviews about this product

08/07/2020

Whatever

Thanks for messing up my shipping twice

EBC Brakes EFA165 - Disc Brake Pad Wear Sensor
EBC Brakes EFA165 - Disc Brake Pad Wear Sensor
Read more reviews about this product

08/07/2020

Can't install still waiting

How would I know? I can't get them installed because you people mucked up the shipping still waiting on pads

Hawk Performance HB825R.649 - Street/Race
Hawk Performance HB825R.649 - Street/Race
Read more reviews about this product

08/07/2020

Lying about shipping

You forgot to include them in the original shipping. I had to text you to inquire after the rotors and sensor was delivered. You said delivered and I had to reemphasize not all the parts arrived. Then you texted that they shipped, but what you actually did was just create the label for shipping. I'm still waiting for them to be delivered


F
Shopper Approved - Verified Customer Frank I.
08/07/2020

Tom was a great help!

Company Response

Thank you for your review. Customer service is always our priority, so we're glad it met your needs on this occasion. Let us know if you need any additional information.
- BuyBrakes Team

P
Shopper Approved - Verified Customer Paul P.
08/07/2020

site is glitchy. Add to cart took 4 tries. Checkout with amazon didn't work, checkout with credit card didnt work. Had to use paypal. Almost gave up.

Merchant Response

buybrakes.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Shopper Approved - Verified Customer Matthew J.
08/06/2020

Aside from the checkout webpage needing a country code... PITA, all went well.

Customer Service
1/5

Company Response

Thank you for your response. We apologize for the inconvenience of the country code, but we would like to know what country you are ordering from. Please let us know by text at 702-903-1713 or by phone call at 888-257-7149. 
- BuyBrakes Team
EBC Brakes S4KF1900 - Disc Brake Pad and Rotor Kit
EBC Brakes S4KF1900 - Disc Brake Pad and Rotor Kit
Read more reviews about this product

08/06/2020

This has not shipped either!!!

It has not even shipped yet and you are asking for a review? Just a little Presumptive aren't we?

EBC Brakes DP61891 - Disc Brake Pad Set
EBC Brakes DP61891 - Disc Brake Pad Set
Read more reviews about this product

08/06/2020

Not even shipped and you want a review?

It has not even shipped yet and you are asking for a review? Just a little Presumptive aren't we?


J
Shopper Approved - Verified Customer Jeff S.
08/06/2020

professional and helpful, thanks!

Company Response

Thank you for your review. We appreciate your feedback, and we're here if you need any further assistance. 
- BuyBrakes Team
EBC Brakes S4KF1642 - Disc Brake Pad and Rotor Kit
EBC Brakes S4KF1642 - Disc Brake Pad and Rotor Kit
Read more reviews about this product

08/06/2020

Good customer service, less good delivery process via UPS.

The ordering process was very good, with helpful people on the phone. The delivery process was really poor. I ordered on a Tuesday, with a projected delivery of Friday. The pads showed up the following Tuesday and as of today, when I was sent this survey, the soonest the rotors would arrive is tomorrow, Thursday. I was originally planning to change the brakes out last weekend, now I don't know if I'll be able to do it this weekend.


J
Shopper Approved - Verified Customer jo J.
08/06/2020

about 8+ attempts were made to use credit card, affirm and amazon pay...

Merchant Response

buybrakes.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

L
Shopper Approved - Verified Customer Lee W.
08/06/2020

Okay for the most part, country code?

Company Response

Thank you for your response. We're sorry for the inconvenience of the country code, but we would like to know what country you are ordering from. Let us know by text at 702-903-1713 or by phone call at 888-257-7149. 
- BuyBrakes Team

K
Shopper Approved - Verified Customer Kathleen B.
08/06/2020

Straight forward. Thanks.

Company Response

Thank you for your review. We're glad you found what you needed. and we hope to see you again soon. 
- BuyBrakes Team

M
Shopper Approved - Verified Customer Mark F.
08/06/2020

Amazon pay has trouble working.

Company Response

Thank you for your feedback. Sometimes this issue occurs on Internet Explorer. We recommend using the Chrome or Microsoft Edge browsers instead. Let us know if you have any questions. 
- BuyBrakes Team

L
Shopper Approved - Verified Customer Larry K.
08/05/2020

Disappointed my 15 percent cook you recently sent me, reactivate, wasnt very clear it didn't cover all brake pads. That was not a good way to get me back after this...

Company Response

Thank you for your response. We're sorry for the misunderstanding, but the REACTIVATE code only applies to brake kits, which includes rotor and pad sets. For more information, please text us at 702-903-1713. 
- BuyBrakes Team

D
Shopper Approved - Verified Customer David L.
08/05/2020

Site was easy to use, and prices are the best!

Company Response

Thank you for sharing your experience on BuyBrakes.com. We appreciate your feedback and we're happy to offer low prices too. If you need any future assistance, let us know. 
- BuyBrakes Team

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024