Average 
Average 
Average 
Average 
Verified Customer
“Always great products and my specific questions were answered online quickly and honestly.”
Response from BrickHouse Security:
Hello,
Thank you for the feedback! We always do our best to offer high-performance and great quality products and we're glad that you are satisfied with our products and services. We look forward to being of any assistance in the future.
BrickHouse Security Team
“Brick-house's Customer Service Team is very thorough and the people are professional & courteous.”
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you so much for your amazing review! As we are constantly aiming at improving our standards, our customers' feedback is our most valuable source and your positive review is a great motivation for our entire team. If we can be of any help, please don't hesitate to reach us anytime.
BrickHouse Security Team
“I called with a lot of questions. Adam was extremely patient and informed. I bought much more than I intended to for my inital BHS equipment test. I have already decided to purchase more to restock my entire company. Good job.”
5.0
5.0
5.0
Response from BrickHouse Security:
Hi,
Thank you for the great review and for the perfect rating! We are very pleased that Adam was able to give you the best experience as it is also being practiced by the rest of our team. Your recognition of Adam's work is highly appreciated. If you would need help with anything, don't hesitate to call us.
BrickHouse Security Team
“Adam was very knowledgeable and helped me pick the best equipment for my needs. He was extremely professional and courteous”
5.0
4.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for sharing your feedback! We're glad that Adam was able to assist you in finding the right product that suits your needs. We always do our very best in providing security and surveillance solutions to our customers. If we can be of any help, please don't hesitate to reach us anytime.
BrickHouse Security Team
“I was very happy with your after-sales service. I was able to get to technical support very quickly and they answered all my beginner questions respectfully”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hi,
Thank you for your feedback! We offer world-class customer service and unlimited lifetime technical support on every product. We're glad that you were very happy with our service. It's that kind of flexibility and dedication from our team that will help our company grow to its full potential. Please feel free to contact us if you need further help.
BrickHouse Security Team
Verified Customer
“I talked to a product specialist you was very helpful and informative.”
Response from BrickHouse Security:
Hi,
Thank you for your review! Our Product Specialists team here at BHS is thrilled to hear such a good feedback. They are absolutely great and very well-informed on our wide variety of products. If you would need help with anything, please don’t hesitate to contact us.
BrickHouse Security Team
Verified Customer
“Great Products, Fast delivery, Wonderful Customer Service. Everything I've purchased has worked as advertised.
Brian”
Response from BrickHouse Security:
Hello,
Thank you for sharing your feedback! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We are grateful for your trust in using our products and services. Thank you for your patronage!
BrickHouse Security Support
Verified Customer
“The website is easy to navigate and the videos demonstrating and explaining the products are helpful. I always have questions and the "chat with us" feature is always available and awesome! Best products and best customer service out there.”
Response from BrickHouse Security:
Hello,
Thank you so much for your amazing review! We have helpful articles and a Knowledge Base site to help you get to know more about our products too. The Chat Support Team here at BHS is thrilled to hear such a good feedback. They are absolutely great and very well-informed on our wide variety of products. Please feel free to contact us if you need further help.
BrickHouse Security Team
Verified Customer
“I love Brickhouse security. Great customer service and lots of cool gadgets”
Response from BrickHouse Security:
Hello,
Thank you for sharing your wonderful review! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We work really hard to provide an exceptional Customer service and Tech Support experience. We’re happy to hear that you’ve found us and use our services. We're looking forward to being of any assistance in the future.
BrickHouse Security Support
Verified Customer
“I have utilized Brickhouse for security and professional equipment for some time now. I have always received great products and service.”
Response from BrickHouse Security:
Hello,
Thank you for sharing your feedback! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We are grateful for your trust in using our products and services. Thank you for your patronage!
BrickHouse Security Support
“I like BrickHouse Security because the Technical support people are so good. Bien has been especially helpful (he tried everything) even though the camera I got was very defective and i was even afraid that it would explode because it got so hot. The time Bien spent and his patience was greatly appreciated so even I have to buy a different camera, he makes BrickHouse a great company.”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for your wonderful feedback! Our Team is dedicated to providing an exceptional Customer Service and Tech Support experience to our customers. We're delighted that you are fully satisfied on how Bien handled your concern. We look forward to being of any assistance in the future.
BrickHouse Security Team
Verified Customer
“Excellent customer service. Products are excellent. Great, reasonable prices”
Response from BrickHouse Security:
Hello,
Thank you so much for your amazing review! We always do our best to offer high-performance and great quality products at a fair and reasonable price and we're glad that you are completely satisfied with your order. We look forward to being of any assistance in the future.
BrickHouse Security Team
“Adam is very genuine, sincere and explained all of the details of the tracker. We never felt like we were in a rush to make decision.”
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for the great review! Adam goes above and beyond to provide the best service. He is exceptionally good and your recognition of his work is much appreciated. We're glad that you are completely satisfied with the kind of service he provided. If you would need help with anything, please don’t hesitate to contact us.
BrickHouse Security Team
Verified Customer
“No complaints! The product was easy to set up, I called with a log in issue which was quickly resolved, and the products shipped to my house within three days. Very happy thus far.”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you so much for your amazing review! As we are constantly aiming at improving our standards, our customers' feedback is our most valuable source and your positive review is a great motivation for our entire team. Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts. Please feel free to contact us if you need further help.
BrickHouse Security Team
Verified Customer
“Customer Service (via Chat) was excellent in response time, and answering my questions. Thank you!”
Response from BrickHouse Security:
Hi,
Thank you for your wonderful review! The Chat Support Team here at BHS is thrilled to hear such good feedback. They are absolutely great and takes the job very seriously just like the rest of the members of our team. If you would need help with anything, please don’t hesitate to contact us.
BrickHouse Security Team
“Happy with the entire process, I will buy from Brickhouse Security again, very soon,”
4.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for sharing your feedback! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We’re happy to hear that you’ve found us and use our services. Thank you for your patronage!
BrickHouse Security Support
“Works just as advertised, very happy with my GPS tracker.”
“Hello, As we are constantly aiming at improving our standards, our customers' feedback is our most valuable source and your positive review is a great motivation for our entire team. We really appreciate you taking the time to share that with us. We're looking forward to being of any assistance in the future. BrickHouse Security Team”
“I love the fantastic customer support.”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for giving us a perfect rating! We work really hard to provide an exceptional Customer service. The team here at BrickHouse Security is thrilled to hear such good feedback. Please don't hesitate to contact us if you need further help.
BrickHouse Security Support
“Excellent customer support!”
“Hi, Thank you for taking the time to write a review! We're happy to receive such comment from you appreciating our hard work. We are definitely inspired to do better. BrickHouse Security Team”
“Customer service rep was kind and patient, answered most of my questions.”
3.0
3.0
3.0
Verified Customer
“I have always had a good experience with your company!”
Response from BrickHouse Security:
Hello,
Thank you for such a great review! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We are grateful for your trust in using our products and services. Thank you for your patronage!
BrickHouse Security Support
“The product is perfect! I plan to order another one.”
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
We want to inform you that we are very pleased that you invested for our available product. We take pride in providing high-performance technology tools for security and surveillance needs. If you would need help with anything, please don’t hesitate to contact us.
BrickHouse Security Team
Verified Customer
“very good equipment and trustworthy. Most other companies just sell complete junk”
Response from BrickHouse Security:
Hello,
Thank you for sharing your feedback! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We are grateful for your trust in using our products and services. We're looking forward to being of any assistance in the future.
BrickHouse Security Support
Verified Customer
“Thanks. If this works for our company, we may need an additional 400+ units.”
Response from BrickHouse Security:
Hello,
Thank you for giving us a perfect rating! We offer world-class customer service, unmatched technical expertise and unlimited lifetime technical support on every product we sell. Please don’t hesitate to contact us if you need help with anything. We're looking forward to working with you in the future.
BrickHouse Security Team
Verified Customer
“Brickhouse is always great to deal with. I buy from them often.”
Response from BrickHouse Security:
Hi,
Thank you so much for your amazing review! As a company, we do our best in providing security and surveillance solutions to consumers. If you would need help with anything, please don’t hesitate to contact us.
BrickHouse Security Team
Verified Customer
“Very helpful and informative”
Response from BrickHouse Security:
Hello,
Thank you for your perfect score!We design our website as simple as possible to ensure that it is user-friendly.We have a product overview available on the website and we also have helpful articles about our products.Please let us know if you need assistance with your device, we have a dedicated Technical Support Team who can help you anytime.
BrickHouse Security Team
Verified Customer
“very knowledgable, easy ordering”
Response from BrickHouse Security:
Hello,
Thank you for giving us a perfect rating! We work really hard to provide a wonderful shopping experience to our customers and we're glad that you are completely satisfied. We always do our best to offer high-performance and great quality products at a fair and reasonable price. We look forward to being of any assistance in the future.
BrickHouse Security Team
Verified Customer
“Great service!”
Response from BrickHouse Security:
Hi,
Thank you for taking the time to write a review! We're happy to receive such comment from you appreciating our hard work. We are definitely inspired to do better.
BrickHouse Security Team
Verified Customer
“Fast and Friendly customer service. I had to request a change to where my order shipped to(hours after I had placed my order). The service rep. who helped me out was professional throughout the interaction. My order arrived quickly and I was not let down whatsoever with the quality of the merchandise. The clean, crisp packaging gave the feel of a quality product. 5 star vibes.”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
We would like to thank you for the impressive review you shared with us. We work really hard to provide an exceptional Customer service experience and we always look for ways to improve our performance. We are grateful for your trust in using our products and services. We offer unmatched technical expertise and unlimited lifetime technical support on every product we sell. Please don’t hesitate to contact us if you need help with anything.
BrickHouse Security Support
“Sales people very polite and helpful great experience overall”
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for sharing your feedback! As we are constantly aiming at improving our standards, our customers' feedback is our most valuable source and your positive review is a great motivation for our entire team. We want to inform you that we are very pleased that you invested for our available product. If you would need help with anything, please don’t hesitate to contact us.
BrickHouse Security Support
Verified Customer
“Everything works very well, and the price was fantastic. Thanks!”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you! We appreciate your feedback. We are grateful that you trust us with your security and surveillance needs. We’re happy to hear that you’ve found us and use our services. Please don’t hesitate to contact us if you need help with anything.
BrickHouse Security Team
“Christian was very patient with me and went above and beyond to help. Very pleased.”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hi,
We wish to express our gratitude for your comment. We do take pride in providing excellent customer service and technical support to our customers the best way we can. We're glad that Christian was able to help you with your concern. If you would need help with anything, please don't hesitate to call us.
BrickHouse Security Team
Verified Customer
“Great service, second order from here”
Response from BrickHouse Security:
Hello,
Thank you for such a great review! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We are grateful for your trust in using our products and services. Thank you for your patronage!
BrickHouse Security Support
“Brickhouse security reps always take time to carefully explain in details about their products.for this one of many reasons I'd always shop brickhouse. Thanks guys continue the good work”
5.0
5.0
5.0
“Great Team at Brickhouse Security!!
They are my "Go To" for my security needs!!”
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for your amazing review! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We are grateful for your trust in using our products and services. Thank you for your patronage!
BrickHouse Security Support
Verified Customer
“3rd purchase! Always perfect! Great products”
Response from BrickHouse Security:
Hello,
Thank you so much for your amazing review! Our mission is to maintain our position as the finest, most responsive provider in the security and surveillance industry. We are grateful for your trust in using our products and services. Thank you for your patronage!
BrickHouse Security Support
Verified Customer
“I always enjoy shopping at Brickhouse. Good products and staff, and always fast shipping.”
Response from BrickHouse Security:
Hi,
Thank you so much for your amazing review! As a company, we do our very best in providing security and surveillance solutions to consumers and we work really hard to provide an exceptional Customer service and Tech Support experience. We’re glad you enjoyed our fast delivery time. Our company makes quick service a top priority. Thank you for your patronage!
BrickHouse Security Team
“Nothing but great service when I call”
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you so much for your amazing review! As we are constantly aiming at improving our standards, our customers' feedback is our most valuable source and your positive review is a great motivation for our entire team. We work really hard to provide an exceptional Customer service and Tech Support experience and we always look for ways to improve our performance. Please don’t hesitate to contact us if you need further help.
BrickHouse Security Team
Verified Customer
“knowledgeable staff.”
Response from BrickHouse Security:
Hi,
We thank you for your perfect score! We offer world-class customer service and unlimited lifetime technical support on every product. You can always reach our Support Team if you would need help with anything.
“Ordered 5 trackers for our new trucks.
Service was great.
Service rep ... Shaneek ... pleasant and knowledgeable :)”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for your amazing review! We offer world-class customer service and unlimited lifetime technical support on every product. We are pleased to know that one of our Sales Expert, Shaneek was able to assist you well with your concern.You can always reach our Support Team if you would need help with anything.
BrickHouse Security Team
Verified Customer
“a pleasure to do business with. they have the answers and the patience.”
Response from BrickHouse Security:
Hello,
Thank you for your feedback! We are pleased to know that you are satisfied with our service as we strive hard in providing a world-class customer service.If we can be of any help dont hesitate to contact us anytime.
BrickHouse Security Team
Verified Customer
“Discovered BRICKHOUSE at NRF Protect. Great products, easy to use site. Great so far!”
Response from BrickHouse Security:
Hello,
We would like to thank you for your considerable words about our products. Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts. We’re happy to hear that you’ve found us and use our services. We're looking forward to being of any assistance in the future.
BrickHouse Security Team
“My on-line order did not go through, so I called Customer Service for assistance with it. Janice was exceptionally helpful and was able to place my order telephonically for me. I am expecting next day delivery. I was impressed with your customers' reviews of your company's reliability and with their mainly 5 star satisfaction with the item that I was interested in ordering. If there were a way for me to give Janice 10 stars, I would give them to her, her customer service skills were that good!”
5.0
5.0
5.0
5.0
Response from BrickHouse Security:
Hello,
Thank you for such a great review! We take pride in providing an exceptional customer service and were glad that Janice was able to assist you. She is outstanding. We really appreciate you taking the time to share your experience with us. Please don’t hesitate to contact us if you need further help.
BrickHouse Security Team
Verified Customer
“Just awesome”
Response from BrickHouse Security:
Hello,
Thank you for your perfect rating! We always do our best to offer high-performance and great quality products at its best price and we're glad that you are satisfied with your order. We look forward to be of any assistance in the future.
BrickHouse Security Team
Verified Customer
“I've been pleased with all purcchases”
Response from BrickHouse Security:
Hello,
We really appreciate you taking the time to share your feedback and giving us a perfect score. We're glad that you are completely satisfied with your order. We look forward to being of any assistance in the future.
BrickHouse Security Team
Verified Customer
“Great products! Thanks!”
Response from BrickHouse Security:
Hi,
Thank you so much for your amazing review! As a company, we do our best in providing security and surveillance solutions to consumers. We take pride in providing high-performance technology tools for security and surveillance needs. If you would need help with anything, please don’t hesitate to contact us.
BrickHouse Security Team
Verified Customer
“Great Company!!”
Response from BrickHouse Security:
Hello,
Thank you for your rating! We offer world-class customer service and unlimited lifetime technical support on every product. You can always reach our Support Team if you would need help with anything.
BrickHouse Security Team
Verified Customer
“Excellent”
Response from BrickHouse Security:
Hello,
We thank you for your feedback and for the perfect score! We offer world-class customer service and unlimited lifetime technical support on every product. You can always reach our Support Team if you would need help with anything.
BrickHouse Security Team
Verified Customer
“Very reasonably priced products compared to other companies and the website was very user friendly.”
Response from BrickHouse Security:
Hello,
Thank you so much for your review! As we are constantly aiming at improving our standards, our customers' feedback is our most valuable source and your positive review is a great motivation for our entire team. Our website's design is optimised for usability to drive a better user experience. We ensure that it is user-friendly, informative, safe, and secure. If you would need help with anything, please don’t hesitate to contact us.
Verified Customer
“Always happy with their products I use in the PI business.”
Response from BrickHouse Security:
Hello,
Thank you for your feedback! We are pleased to know that you are satisfied with our service as we strive hard in providing a world-class customer service.If we can be of any help dont hesitate to contact us anytime.
BrickHouse Security Team
Verified Customer
“VERY EASY AS ALWAYS”
Response from BrickHouse Security:
Hello,
Thank you for the perfect rating! We are glad to know that our customers were completely satisfied with our service. Please dont hesitate to reach us if you need help.
BrickHouse Security Team
Verified Customer
“I have always had great service with Brickhouse ***”
Response from BrickHouse Security:
Hello,
Thank you for your feedback! We're glad that you had a superb experience. We look forward to be of any assistance in the future.
BrickHouse Security Team
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