BrickHouseSecurity.com Reviews

About this Company

BrickHouse Security is a premier supplier of security and surveillance solutions to consumers and businesses of all sizes. We provide solutions and consulting services to more than 400 of the Fortune 500 companies, as well as more than 2,500 local and national government agencies, including the NYPD, the L.A. County Sheriff's Department, and the FBI. In addition, our clients proudly include over 40,000 small businesses from around the world.

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31,518 Verified Customer Reviews

31,518 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
22K+
(70.7%)
4 Shopper Approved - Review Star
6915
(21.9%)
3 Shopper Approved - Review Star
1822
(5.8%)
2 Shopper Approved - Review Star
202
(0.6%)
1 Shopper Approved - Review Star
294
(0.9%)

Customer Service
4.3
5 Shopper Approved - Review Star
1788
4 Shopper Approved - Review Star
339
3 Shopper Approved - Review Star
182
2 Shopper Approved - Review Star
99
1 Shopper Approved - Review Star
218
SHOW DETAILS

5-star reviews
22K+

5-star reviews

10 years collecting reviews

About this Company

BrickHouse Security is a premier supplier of security and surveillance solutions to consumers and businesses of all sizes. We provide solutions and consulting services to more than 400 of the Fortune 500 companies, as well as more than 2,500 local and national government agencies, including the NYPD, the L.A. County Sheriff's Department, and the FBI. In addition, our clients proudly include over 40,000 small businesses from around the world.

Video Reviews

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A
Anonymous Customer
Today , CA

I was going to call regarding the constant charges to my credit card to Brickhouse. I only have one active unit currently showing in New Mexico. I have another unit that is not working.

I recently took advantage of a special offered by Brickhouse, I purchased a new unit, case and extended battery. However, I did not want it activated yet.

I will be calling soon


A
Shopper Approved - Verified Customer Allen E.
1 day ago , PR

Sorry I'm expressing the reality of the situation!!!

Customer Service
5/5

Product Choice

I owned one before and no longer had it due to losing it during moving.

Company Choice

Thought they sold good products. Not defective ones!

BrickHouse KeyChain Hidden Cam
BrickHouse KeyChain Hidden Cam
Read more reviews about this product

1 day ago

Totally heartbreaking!!! Sent a defective product!!!

The product your company shipped me was a total bust. No matter what micro SD cards I used it wouldn't work. I formatted them tried them without formatting. Reason I didn't bother returning it was because I have a busy schedule and didn't have time to call or return. It doesn't reflect bad on you. It's the company you work for. I will never buy another item from them!!! They left me down with the defective product they sent me and let me tell you I'm well acquainted with this product because I owned one before. Sincerely Allen E. Montalvo


R
Robert B.
2 days ago , TX

Device works great.

Customer Service
5/5

Product Choice

Track my personal truck

Company Choice

My doors on house are brick. I like to stick with same brand name


S
Scott
2 days ago , MI

Excellent

Customer Service
5/5

Product Choice

reasonably priced

Company Choice

I have had one of your units in the past


A
Anonymous Customer
3 days ago , FL

easy to use.

Customer Service
5/5

K
Kathy
3 days ago , UT

was happy wit customer service - not sure I understand all the aspects of the product - like how to send commands as i havnt located the list of commands yet. Seems easy enough for basic tracking

Customer Service
5/5

Product Choice

pricing & reviews

Company Choice

no contract and pricing


A
Anonymous Customer
3 days ago , MS

SO FAR, SO GOOD!!

Product Choice

BEST SUITED TO MY NEED

Company Choice

BLIND LUCK!


R
Roy A.
3 days ago , ID

The battery on my device doesn't work well. While the monitoring indicated 100% charge at all times, the battery often depletes the charge and stops working without notice. Further, the battery pack I purchased does not seem to charge the Nano I bought.

Customer Service
2/5

A
Anonymous Customer
3 days ago

Good

Customer Service
5/5

G
Great P.
3 days ago , DE

The product was described accurately and it was shipped in a timely matter. Easy instruction to get started.

Customer Service
5/5

Product Choice

Instructions were easy

Company Choice

The reviews were great!


C
Calvin
5 days ago , FL

Currently, it is functioning effectively, but I desire a reduction in the cost of monthly monitoring. Nonetheless, I will retain it for the time being.

Customer Service
5/5

Product Choice

Help keep track of my daughter when traveling from state to state.

Company Choice

Tracker initial cost and installation being simple.


A
Anonymous Customer
5 days ago

Great!

Customer Service
5/5

C
Chris
6 days ago

Ordering was easy. Arrived in timely manner.

Product Choice

To keep tabs on my wife’s vehicle.

Company Choice

Had what I was looking for.


A
Anonymous Customer
6 days ago

Great experience.so far. Great customer service support.

Customer Service
5/5

T
Tracy P.
6 days ago , TX

Great product

Customer Service
5/5

Product Choice

Safty

Company Choice

Google


A
Anonymous Customer
1 week ago , SC

Great service!!

Product Choice

Simple to install and operate.

Company Choice

Best product on the market and simplicity of operation.


A
Anonymous Customer
1 week ago

I have not set the unit up yet

Customer Service
1/5

Product Choice

Quality and ease of use

Company Choice

Quality and easy of use


A
Anonymous Customer
1 week ago , MO

So far I do like it and it is very accurate very nice and the notification is great

Customer Service
5/5

Product Choice

I wanted to be able to track my bike

Company Choice

I wanted to protect my bike after all the work I did to it


A
Anonymous Customer
1 week ago

Service was fine


T
Tom
1 week ago , MS

Very very satisfied. Couldn't ask for anything better every question I have BrickHouse security had to answer for. And the product was very well made.

Customer Service
5/5

Company Choice

Because when I asked questions before I bought product they explain everything in detail.

Product Choice

Because of what the customer service recommended and through research on the internet.


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