"Having completed the online purchase for a Bosch dishwasher without problem, three days later I was called by the sales service company that the invoice price was incorrect and was actually $4.00 more. As the sales service company had no control over this mistake and the amount was so trivial, I was forced to accept rather than delay the shipping, but a customer should never pay for an error caused by a website.
Moreover the shipping still took far longer than I expected, at 18 days. As this was a replacement for a Bosch dishwasher under a 20099 product defect recall, I received a good discount and appreciate that Bosch stand behind their products. But the company should also take responsibility for mistakes on their website order system."