Bookonline.com Reviews

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52,957 Verified Customer Reviews

52,957 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
38K+
(73.6%)
4 Shopper Approved - Review Star
8363
(15.8%)
3 Shopper Approved - Review Star
3033
(5.7%)
2 Shopper Approved - Review Star
598
(1.1%)
1 Shopper Approved - Review Star
1994
(3.8%)

Would Recommend
4.5
5 Shopper Approved - Review Star
38K+
4 Shopper Approved - Review Star
8250
3 Shopper Approved - Review Star
3410
2 Shopper Approved - Review Star
638
1 Shopper Approved - Review Star
2214
Would Buy Again
4.5
5 Shopper Approved - Review Star
38K+
4 Shopper Approved - Review Star
8152
3 Shopper Approved - Review Star
3263
2 Shopper Approved - Review Star
634
1 Shopper Approved - Review Star
2321
Product Satisfaction
4.0
5 Shopper Approved - Review Star
9132
4 Shopper Approved - Review Star
3589
3 Shopper Approved - Review Star
2240
2 Shopper Approved - Review Star
588
1 Shopper Approved - Review Star
1664
Price Satisfaction
3.8
5 Shopper Approved - Review Star
7943
4 Shopper Approved - Review Star
3509
3 Shopper Approved - Review Star
2811
2 Shopper Approved - Review Star
962
1 Shopper Approved - Review Star
1989
Customer Service
2.6
5 Shopper Approved - Review Star
482
4 Shopper Approved - Review Star
138
3 Shopper Approved - Review Star
118
2 Shopper Approved - Review Star
100
1 Shopper Approved - Review Star
864
SHOW DETAILS

5-star reviews
38K+

5-star reviews

Filter
C
Shopper Approved - Verified Customer Charles A.
03/25/2023 , OH

Overall, a positive experience

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
3/5

D
Shopper Approved - Verified Customer Dennis H.
03/25/2023 , NV

It was terrible

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
4/5
Price
4/5
Customer Service
1/5

D
Shopper Approved - Verified Customer Darcy C.
03/25/2023 , NY

Great experience without a lot of hassle on my part.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5

B
Shopper Approved - Verified Customer Brianna N.
03/25/2023 , WA

Haven't been here before so I am looking forward to the experience

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5

D
Shopper Approved - Verified Customer David L.
03/25/2023 , NY

easy

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5

B
Shopper Approved - Verified Customer Bob L.
03/25/2023 , MT

I would never use Bookonline again as I was charged twice the taxes and fees that I would have paid going direct to the hotel. Plus they had a had a non refundable clause in my reservation.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5

R
Shopper Approved - Verified Customer Robert
03/25/2023 , VA

Easy to use for booking a reservation. Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5

S
Shopper Approved - Verified Customer Scott S.
03/25/2023 , ND

Thumbs up

Would Recommend
3/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5

F
Shopper Approved - Verified Customer Francesca H.
03/25/2023 , NY

We haven't stayed yet

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
3/5
Price
2/5

K
Shopper Approved - Verified Customer Kori P.
03/25/2023 , MI

Nice

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

V
Shopper Approved - Verified Customer Virginia J.
03/25/2023 , CT

Very easy and clear.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

D
Shopper Approved - Verified Customer Dustin B.
03/25/2023 , IL

.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

K
Shopper Approved - Verified Customer Kathryn B.
03/25/2023 , AL

all went smooth

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

J
Shopper Approved - Verified Customer Johnny J.
03/25/2023 , MS

Horrible

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5

N
Shopper Approved - Verified Customer Norma M.
03/25/2023 , NY

Professional

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

G
Shopper Approved - Verified Customer Gloria S.
03/25/2023 , NC

Not a good experience. Booked reservations, for a particular day, received wrong days and then a cancelation. There is no clear or available number to call when there is an error

Would Recommend
2/5
Would Buy Again
3/5
Product Satisfaction
2/5
Price
2/5

E
Shopper Approved - Verified Customer Evelyn S.
03/25/2023 , NY

Hooyah

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

T
Shopper Approved - Verified Customer Trisha F.
03/25/2023 , LA

No

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
3/5
Price
3/5

J
Shopper Approved - Verified Customer James B.
03/25/2023 , AL

I received a text confirmation but haven't received email confirmation at this point and the extra rate for additional person and other fees were very high and there was no offer for Veteran or Senior discounts.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5

W
Shopper Approved - Verified Customer Wendy C.
03/25/2023 , IN

Would like to have received a confirmation email with hotel information upon completion

Would Recommend
3/5
Would Buy Again
2/5
Product Satisfaction
5/5
Price
5/5

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