bonsaiboy.com Reviews

4.8 Overall Satisfaction Rating

Based on 1,645 Ratings

5
1383 (84.1%)
4
204 (12.4%)
3
43 (2.6%)
2
8 (0.5%)
1
7 (0.4%)
1,250+ 5 stars in a row

Delivery Time

4.8 Average

5
(830)
4
(77)
3
(20)
2
(4)
1
(6)

Product Satisfaction

4.8 Average

5
(776)
4
(116)
3
(29)
2
(8)
1
(8)

Customer Service

4.7 Average

5
(68)
4
(6)
3
(2)
2
(3)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

bonsaiboy.com

J

Janet R.
1 day ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Brian was so helpful to me, and during these very strange and hard times I'm thrilled to support a small business in NY! I wish them the very best.

Merchant Choice

Good Vibes. They're honest, so Good Karma as well. :)

R

Rebecca W.
1 day ago , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Super easy

Merchant Choice

Super awesome customer service. Emailed 7 months ago about trees and I'm just now making an order, but I will always choose bonsai boy for my bonsai needs.

L

Linda C.
1 day ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

found what i need quickly and easy
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

I have shopped here many times and when I need things I check here first.

J

Jane O.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I did, 5 star

Merchant Choice

First site that came up

M

Michael G.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

incredible selection
B

blake L.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great

Merchant Choice

Used them b4

G

Glenn M.
2 days ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very nice. Shipping was great an an well packed. Product was in perfect condition an as described. Would deal with again. Thank you.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Just typed it in. Thought I would try because I needed something to do since I lost my wife 3 yrs ago. Lonely house.

J

James G.
3 days ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good selection and fast delivery
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

They had the perfect humidity tray for my pot.

V

vahe E.
3 days ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My order was delivered sooner than expected. The product was exactly as described and packaged nicely. Happy with my order. Thank you!
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5

Merchant Choice

Broad selection of products on their website.

J

James W.
3 days ago , IA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great healthy trees everytime.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5

Merchant Choice

Excellent quality

A

Anonymous Customer
3 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products, great service!
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

I was looking for a unique bonsai tree supplier in NYC and Bonsai Boy happened to be the one. The great thing was their bonsais are very affordable. Overall, I was happy with the bonsai tree I purchased.

K

Katie B.
3 days ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love my new trees!!
Product Satisfaction
5/5
Delivery
5/5
A

Audrey R.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Beautiful selection
L

Lawrence H.
5 days ago , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to pick trees and descriptions were very good.

Merchant Choice

Good selection of trees and prices seemed reasonable

D

Donald F.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good

Merchant Choice

They had what I wanted.

G

Giang P.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Pretty easy to shop and find what I need
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Refer from a friend

E

Earla H.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My Black Olive Tree arrived promptly and was packed inside the box extremely securely. Very impressed with my tree and loved receiving a complimentary figurine. I have bought tools and trees, soil, etc., from Bonsai Boy in the years past and have never been disappointed. Thank you.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

I have bought Bonsai Trees and tools from Bonsai Boy in years past and was very pleased

J

Jennifer L.
5 days ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

You need to improve your packing method. I already discussed this with someone at your company.
Product Satisfaction
3/5
Delivery
3/5

Merchant Choice

You had what I was looking for.

G

George W.
5 days ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I am satisfied
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

prior experience

M

MARTHA D.
5 days ago , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and intuitive.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Best selection of Bonsai figurines.

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