bonsaiboy.com Reviews

4.8 Overall Satisfaction Rating

Based on 2,905 Ratings

5
2459 (84.6%)
4
338 (11.6%)
3
69 (2.4%)
2
21 (0.7%)
1
18 (0.6%)
2,250+ 5 stars in a row

Delivery Time

4.8 Average

5
(1,564)
4
(155)
3
(33)
2
(15)
1
(11)

Customer Service

4.7 Average

5
(287)
4
(34)
3
(9)
2
(4)
1
(6)

Product Satisfaction

4.7 Average

5
(1,479)
4
(200)
3
(57)
2
(20)
1
(22)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

bonsaiboy.com

D

Dennis M.
Today , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So for so good. I just completed my purchase. I hope the tree I receive looks just as attractive as the one in the picture. That's the thing... There was only one picture of the tree. And no two trees are the same.

The picture sells all. I think that you should show more pictures in each article. As people are not going to receive a bonsai that looks exactly like the one in the picture. So, showing them some more possibilities of what they could be getting in the mail, I think will reduce the chance of a disappointed customer.

Merchant Choice

Was originally looking for a Chinese Elm. But then found a Chinese flowering white serissa that I could not find anywhere else.

J

James P.
Today , MD

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Product arrived quickly and was well packed however it arrived upside down as there were no markings on the box to indicate 'top' or 'bottom' for the delivery person. Tree seems to be in state of shock. Hoping that it recovers
Product Satisfaction
4/5
Delivery
5/5
J

John G.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love the product and great service. Could not be happier. Will be shopping with bonsaiboy.com again for sure.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

love this place...outstanding

D

Daniel S.
1 day ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The ficus retusa I ordered was beautiful and healthy, with plenty of new shoots. My ficus came in an aesthetically pleasing little bonsai pot, but came in some extremely water retentive soil. I was wary of ordering a bonsai online, but it was packaged pretty well. I hope that Bonsai Boy will consider more environmentally friendly packaging material like recycled paper versus the insane amount of styrofoam peanuts.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

I wanted to support local business.

E

EARL C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good. Would highly recommend.
Product Satisfaction
5/5
Delivery
5/5
K

Kim P.
1 day ago , NM

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy! Bonsai was packed perfectly and arrived in great condition! Will definitely order again!
Product Satisfaction
5/5
Delivery
4/5

Merchant Choice

The variety. My husband LOVES Bonsai and used to have a fruit bearing tree. He lost it in a divorce!

P

Paul P.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I WAS EASILY ABLE TO FIND WHAT I WAS LOOKING FOR.

Merchant Choice

BOUGHT A BEAUTIFUL BONSAI TREE FROM YOU IN THE PAST AND IT IS DOING GREAT

O

Oscar R.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Found what i was looking for. Navigation was easy. Good experience
Product Satisfaction
4/5
Delivery
5/5

Merchant Choice

Recommended by a friend

M

mr G.
1 day ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

i am always very pleased to shop with Bonsai boy everything come s in perfect condition thank you very much

Merchant Choice

just love everything i have ordered

T

Tim T.
1 day ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Awesome
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Because they rock

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