bigstub.com Reviews
2,616 Verified Customer Reviews
2,616 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
11/01/2019 , ID
I originally purchased tickets in a different section for a lower price. About a day after I purchased them I received an email saying that my order could not be fulfilled and I would be receiving a full refund back into my bank account within 3 to 5 business days. I then was immediately able to go back onto the website and was able to purchase tickets for almost the same price just a little bit more but in a way better/closer section that were unavailable before.
10/31/2019 , VA
I would have appreciated knowing the fees prior to the final stage of the transaction. Though I proceeded with the purchase, it is important to me to know exactly what I am committing to prior to final moments.
10/28/2019
I had initially some problem loading my moblile ticket
10/25/2019
It was an awesome night especially since it was a last minute buy
10/07/2019 , TX
Loved the Rod Stewart show! Great seats from Big Stub.
10/07/2019 , NJ
Seem like the delivery time was cutting it a bit close, considering the tickets were purchased a few weeks before the date of the show. Not much time to resolve any problems, or to receive them if we had been leaving a few days before the tickets were needed. Other than that, experience was good, good correspondence.
10/06/2019 , MB
Good
08/29/2019
Things went smoothly. Thanks
08/25/2019 , MA
Tickets were a good price and as described no trouble getting into venue. I did have to call CS to check on the e-delivery however as they did not come through to me after I paid, but CS resent them and there were no other issues.
08/12/2019
Awesome!
08/11/2019 , SK
Tickets arrived ahead of schedule, they were exactly what I had ordered. Overall a very good purchase experience.
08/08/2019 , OH
easy to get great tickets, awesome show,
08/06/2019 , AZ
Excellent no problems no waiting for tickets easy to get what I needed at a great price.
08/03/2019
It was a long and complicated process to get my tickets. Simplify things
Company Response
07/26/2019 , MN
Excellent. All worked well. The whole process worked well even for technically challenged adults.
Only request would be to see the additional charges included earlier in the process. They are not trivial extras and should be known when you are trying to decide on purchasing tickets.
07/21/2019 , ID
Great view at this venue. But was disappointed that it wasnt clear about the "seats" not really being seats but a standing only area. Not huge deal. Mostly stood for concert any way. Rail to lean on and no sun in our eyes like most all seat below us. Close to restrooms and all other amenities. Bigstub was 98% on accuracy and 100% for all other transactions. Great communication and no issues with printing and using tickets.
07/13/2019 , PA
Great seats and it was easy all the way around.
07/12/2019 , WA
I found out that I had paid nearly 3 times as much as the people sitting next to me!
07/12/2019 , CA
my granddaughter had a great time. We transferred the tickets to her phone before the concert without a problem.
06/29/2019
Communication was great, delivery was right on time. And very pleased with the product I got for the price
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