"I'm almost 56 years old, take 2 medications and decided to buy life insurance. I contacted a local agent and began the process but wasn't thrilled with the service I was getting or the sky-high rates he quoted. I've heard the Big Lou ads on satellite radio for years and decided to call for a 'second opinion.' I left a message (the normal process) and couldn't believe it when Mike Paulzak, an actual insurance broker, called me back within an hour. We talked about what I wanted, he asked me some questions about my health, and he actually gave me a great deal more information about the process and potential costs than the guy I'd been working with for a month (who had never actually called me, but rather just emailed). Long story short, Mike stayed in very close contact (by phone, text and email, whichever was most convenient at that particular time) and helped me through the process of getting approved for insurance. He ALWAYS returned my calls, did what he said he would do, and followed through. He made an unknown, potentially nerve-wracking experience really easy. He focuses on term insurance and it shows-he knows everything about it, most important, how to get the best rates. I'm now the owner of a great term policy, with a nationally-known company, with a rare that's $80 a month less than the first broker quoted. And the whole process from beginning to end took just over a month and a half (and had I been as good about responding quickly as Mike it would have been even faster). I've always thought the Big Lou commercials were funny, but the company is the real deal. Thank you, Mike Paulzak!!"