Welcome to Big Acrylic- The leader in Custom Acrylic Prints and Metal Photo Prints.  Photos on Acrylic and Photographs printed on Aluminium are the most advanced and the latest trend in interior decor. Turn your favourite images into stunning works of modern art. Our expert staff of craftsman uses the latest in design technology to create high-resolution custom size acrylic prints and photographs printed on Aluminium.

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615 Verified Customer Reviews

615 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
519
(84.4%)
4 Shopper Approved - Review Star
61
(9.9%)
3 Shopper Approved - Review Star
14
(2.3%)
2 Shopper Approved - Review Star
11
(1.8%)
1 Shopper Approved - Review Star
10
(1.6%)


5-star reviews
500+

5-star reviews

8 years collecting reviews

About this Company

Welcome to Big Acrylic- The leader in Custom Acrylic Prints and Metal Photo Prints.  Photos on Acrylic and Photographs printed on Aluminium are the most advanced and the latest trend in interior decor. Turn your favourite images into stunning works of modern art. Our expert staff of craftsman uses the latest in design technology to create high-resolution custom size acrylic prints and photographs printed on Aluminium.

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A
Alina W.
05/25/2023 , NY

Big Acrylic delivers BIG on quality, attention and follow up without ever making you feel like you're a small fish to a big company... They are my go to for acrylic prints because their process of printing directly onto the acrylic adds pop and dimension to my Light Painting Photography work that otherwise turns into mud if printed on paper... I can't wait to try backlit acrylic, and always look forward to their newest offerings and creative ways they keep dreaming up to make my work dazzle and shine!


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Anonymous Customer
05/18/2023 , NV

Possibly the worst money I've ever spent.. Look close and it looks Sooooooo Cheap.. And the pricetag led me to believe it wouldn't be...

Company Response

If you contact us directly we'd be happy to fix the issue. We see that you're from Nevada, however, we haven't recieved any recent transactions in this location so we're a bit suspicious. If we are wrong to have skepticism, please comfirm your info with us (over email or call) and we can try to rectify the situation. We pride ourselves on our products and services and reviews like this jeopordize our reputation. Thank you.


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KiwinDoha
05/05/2023 , WI

Adam was fast to respond, and assisted with my design idea. The project took a little longer than advertised to ship, but as it was a large metal print, this was not a major issue for us (13 vs 8days). Unfortunately, the print arrived damaged secondary to what appeared gross mishandling during shipment; despite being wrapped, protected with foam inserts, and boxed in a heavy duty cardboard shell. I contacted Adam, and within an hour a new print request was sent to production at no additional cost. I supplied a few photographs of the damage, and within a week a new shipping label was created. The second print just arrived in perfect condition and looks amazing. Thank you Adam and your team, for a great product and exceptional customer service.


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Jeff
04/28/2023 , UT

Great product. Reliable customer service. Good price and value. Response when there is a question or issue. Great job guys. Jeff


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Michael
04/28/2023 , MD

I am extremely happy with my purchases from big acrylic. The website is easy to use to order, but more importantly the delivery and the quality of the final product are outstanding. I am proud to display these pictures in my house.


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PatrickM
04/14/2023 , TX

Ordering was fine, but it took three months to receive my order and that was probably only after I had to contact you guys for a status. I was able to place and receive an order through another company in far less time.

Company Response

Hi Patrick,

We apologize for the order delay. I see your order took 6 weeks to arrive while our typical turnover time is under 2 weeks.

To explain, production had been halted on your order as we required hanging hardware that was out of stock (standoff screws). 

Once again, we apologize for the delay and we'd be happy to offer you discount should you have any future printing needs. If you are interested, please email the rep that assisted you with your order.


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TonyD
04/14/2023 , IL

Website very user friendly. The finished product is one I am proud to display in my home. Received every piece I've ordered quickly and safely packed so it arrived safe. 5 stars all the way!!!


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Tom
03/29/2023 , AZ

The ordering tool needs to be adjusted. Took several attempts to get it to work. Also did not make it clear if order actually was placed


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Fku
03/16/2023 , CT

I have not yet received my product. Please let me know when it is coming. I am furious.

Company Response

Hi there,

We are sorry to hear about your experience. Please send us an email at [email protected] with your order number and we'll have the issue resolved right away.

We thank you for your understanding while we get to the bottom of this. 

 


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Shrinidhi R.
03/12/2023 , NC

The print is absolutely amazing. Love it!


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Zayne
03/07/2023 , NY

Beautiful work! My photographs were captured on acrylic (even better than glass) and on metal. They are STUNNING! Fantastic customer service and shipped on time as promised! Will definitely order more!!


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Carol M.
03/02/2023 , VA

Big Acrylic is always responsive to my questions and produces a quality product. Our framed images/art have been delivered in a timely manner and the final product is beautiful. We look forward to ordering more. Thank you to your team!


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Blessed1
03/02/2023 , NC

Awesome overall experience. Item was as promised and received promptly


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Kathi
03/01/2023 , QC

Very happy with product & customer service.


K
Kate K.
02/13/2023 , FL

Quality along with great communication!


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Carolyn D.
02/08/2023 , AZ

Very pleased with the picture, bought it for a gift for son and fiance.and they were surprised and love it. Thanks


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drwu
02/07/2023 , MD

the whole process is so easy, upload picture, check out, picture arrives, its beautiful.


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Martha M.
02/07/2023

Big Acrylic took four photos I'd taken at a temple in India and turned them into wall art. The result was absolutely beautiful. Their photoshop whiz, Adam, improved the photos' resolution, cropped them perfectly and retained the depth and beauty of the original colours. Thank you to Big Acrylic for transforming photos taken on my cellphone into stunning reminders of a fantastic trip. 


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Sierra S.
01/29/2023 , ND

My husband and I have ordered multiple large acrylics for ourselves, and as wedding gifts. The quality of the product is awesome! The only gamble is IF everything turns out as planned (our only issue has been a custom product with the incorrect mounting hooks). We were given a replacement acrylic for the incorrect mounting, unfortunately that one was also incorrect (6 holes were made in the acrylic instead of 4, yet they still only sent 4 brackets). After the second mistake, we have yet to receive a response to find a resolution. Unfortunately, since this was months ago, I do think it reflects poorly on the customer service in general- especially as loyal customers.


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Casey
01/27/2023

Amazing communication and customer service. We needed specific sized products and Big Acrylic was extremely accommodating. Finished prints look amazing. Would recommend to anyone looking for acrylic prints!


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