bigacrylic.com Reviews

Great value and customer service. Mark was always available to answer my questions.

Great job! Easy to upload files! Wonderful customer service. The staff helped me decide what style of picture to get. Pictures came quickly!

This is my second time ordering. Very pleased with the overall service, and product. Mark is always very accommodating. My first order was a print on metal. Second was an acrylic print. Both are just beautiful. Excellent resolution and colors. Both are about 4 to 5 ft wide and they came out great. My opinion is that the acrylic has brighter colors, the metal print has a slightly different look with more "shiny" highlights. Both are great, just a matter of what you want. By the way, the crating that it comes in is nice and sturdy.

Great value, great service, amazing production quality!! 5 STARS

Excellent, prompt, and friendly service - from Adam Lach. The three acrylic prints I ordered arrived in perfect condition - they look outstanding.

Product was as described - loved the finished product. Would like the crate to be more user friendly for opening, but glad it was crated for protection.

Adam Lach was absolutely first class, one of the best experiences working with a third party which I have had in recent memory.

He was able to provide expert advice on your products, make clear recommendations based on the information which I provided him. The collaboration turned into a beautiful finished product which is displayed in my office.

Thank you,

James

Big Acrylic was fabulous to work with. I reached out with barely a vision in my head and I was guided through the entire (simple) process wig only the utmost customer service. Our final product is stunning and well beyond what we could have imagined. I look forward to recommending this company to colleagues, family, and friends.

Quality products, innovative designs, prompt and courteous responses are the norm.

Great, my picture is beautiful and we are very pleased. Thank you so much.

Mark gave great customer service!
We had great conversation and the pictures turned out beautifully!
Highly recommend Big Acrylic for your home!
I had some made for silent auction and the prints sold; the most positive comments--BEAUTIFUL!!

100% satisfied from start to finish! Adam was very responsive to my questions via email and helped make sure I received my print within my time frame. It's absolutely beautiful and exceeded my expectations. I'm very pleased with the quality and construction. I look forward to my next purchase!

Our item turned out perfectly. Shipping was expensive but our picture was really well protected and arrived VERY quickly.

I needed 6 brushed metal frames for an upcoming art show. They completed and shipped in a timely fashion. I live in St. Louis MO and received the completed order in only a couple of weeks. Patrons of the show were very impressed with the quality of the frames.

Our print arrived in a box that had been punched through on one side. The print has a shattered area corresponding to the box damage. The print had not been adequately protected for shipping. I called to report the issue and the person I spoke with was very hurried and said you would take care of it. I followed up with an email including photos of the box and the damaged print. I received no reply, so called again to confirm receipt of the email. The person on the phone was just as hurried as before and gave no further details. We still have not been given any confirmation on the do-over or estimated time line. The print will be wonderful if we actually receive a usable one. I cannot post a review until this is resolved.