4 days ago , ND
My husband and I have ordered multiple large acrylics for ourselves, and as wedding gifts. The quality of the product is awesome! The only gamble is IF everything turns out as planned (our only issue has been a custom product with the incorrect mounting hooks). We were given a replacement acrylic for the incorrect mounting, unfortunately that one was also incorrect (6 holes were made in the acrylic instead of 4, yet they still only sent 4 brackets). After the second mistake, we have yet to receive a response to find a resolution. Unfortunately, since this was months ago, I do think it reflects poorly on the customer service in general- especially as loyal customers.
6 days ago
Amazing communication and customer service. We needed specific sized products and Big Acrylic was extremely accommodating. Finished prints look amazing. Would recommend to anyone looking for acrylic prints!
2 weeks ago , NV
It was the first time I have had any of my photos printed on Acrylic. It was for a special occasion and it turned out amazing. I plan on using bigacrylic.com for all my future printing.
2 weeks ago , MD
Excellent quality of the print on metal, and shipping crate provided excellent protection. Thanks.
2 weeks ago , CA
My order was placed and I was notified there was a problem promptly, which was easily resolved. The package was delivered prior to Christmas despite it being on the west coast.
3 weeks ago , NY
Excellent except for the tardiness of delivery. That was disappointing but forgiving considering the time of the year and the amount of work I handed in. I am incredibly pleased with the results though from previous orders. I did not yet see these recent photos as I am out of the country and was around to receive the delivery. Working with Adam has been the most satisfying. I appreciate the recommendations.
The only problem I am having is downloading my photos for orders directly from the website. The last time I checked my screen of the site still fails to show the download section. Hopefully, that could be looked into. If it is my PC. Your site designer can produce an answer. But I don't mind talking to Adam and ordering directly with him
Anyway thanks for all
3 weeks ago , CA
The end product exceeded my expectations but the timing of it was 3 times as long as I was told it would take
3 weeks ago , MO
I have been using Big Acrylic products for a long time. My purchases are always received in an appropriate and reasonable time. The products are alway shipped securely and packaged professionally. I do regional art shows and galleries. The products (brushed aluminum, clear metal and acrylics) are well received by my customers.
3 weeks ago , NY
Fabulous product and Mark could not have been more helpful.
3 weeks ago , CA
My print came in an incredibly secure box, and it looks absolutely stunning and flawless.
My only gripe is that when I created the image file in photoshop, the levels and color were much brighter than the final print-granted my image has a lot of black and dark colors and under reflective acrylic, but it could've been better to receive a tiny proof image to make adjustments and then approve the final 70x30.
Overall, I would purchase another print from Big Acrylic again!
3 weeks ago , IN
I shared prints with my brother and his family of our mom's 1946 trip to Yellowstone. Printed on glass, the black and white photos were crisp and memorable. They loved each one. Will definately use and recommend your service again. Ruth H.
3 weeks ago , VA
Big Acrylic was very responsive to my order and attentive to the details in my request. My experience with them has always been excellent. The price is reasonable and the quality excellent.
3 weeks ago
Shopping was fine. Image I submitted was blown up way out of proportion compared to the original submissions however. Nearly half the linage was cut off.
3 weeks ago , TN
Great service and excellent print quality. We will be ordering from them again.
3 weeks ago , UT
The whole process was easy and the two pictures we had printed turned out amazing. Both were very large prints that came very securely packaged. We were very happy with what we got!
3 weeks ago , CO
My sales rep was super helpful, knowledgeable and kind with all of my questions and concerns. I do feel it was a bit pricey but was very happy with the results.
3 weeks ago , CA
The online shopping experience was easy to use. Options for photo prints were clearly defined. I received an email confirmation once my order was placed, and I received updates - this helped me feel confident about my purchase. The delivery was on time and the photos arrived well-wrapped and protected during shipment. The finished products were as beautiful as I had hoped they would be. I would definitely use Big Acrylic again.
4 weeks ago , CA
Your website is user-friendly and pricing is very competitive. Furthermore, when we first ordered this print it arrived broken, and there was zero hesitation to have it redone and reshipped. We'll definitely use you again in the future!
4 weeks ago
Great quality and price!
12/29/2022 , CA
I just want to thank your team for your amazing response times, you diligence in the work and making sure to update us right away on our orders. It was phenomenal. We are so happy to have found you.
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