How we got our start? We wanted to dispel the myth and confusion about the very approachable and easy-to-use bathroom feature. BidetMate was born from the need to introduce Americans to a better way to stay clean and fresh without the aid of expensive paper products.
  What makes our product unique? Even before the pandemic robbed us of our bathroom tissue, we’ve been thinking about, testing out, and talking to people, about the wonders of a bidet. Over time we perfected a smart toilet seat that is easily installed onto any toilet.
  Why we love what we do? Breaking down the false images of bidets is something we love to do. It’s not a wealthy man’s toy, it’s an approachable, logical answer to something we all do every single day. We do what we do for the love of bidets.

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147 Verified Customer Reviews

147 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
112
(76.2%)
4 Shopper Approved - Review Star
17
(11.6%)
3 Shopper Approved - Review Star
11
(7.5%)
2 Shopper Approved - Review Star
2
(1.4%)
1 Shopper Approved - Review Star
5
(3.4%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
120
4 Shopper Approved - Review Star
18
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Would Recommend
4.6
5 Shopper Approved - Review Star
114
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Product Satisfaction
4.2
5 Shopper Approved - Review Star
8
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
Customer Service
4.0
5 Shopper Approved - Review Star
3
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
100+

5-star reviews

About this Company

How we got our start? We wanted to dispel the myth and confusion about the very approachable and easy-to-use bathroom feature. BidetMate was born from the need to introduce Americans to a better way to stay clean and fresh without the aid of expensive paper products.
  What makes our product unique? Even before the pandemic robbed us of our bathroom tissue, we’ve been thinking about, testing out, and talking to people, about the wonders of a bidet. Over time we perfected a smart toilet seat that is easily installed onto any toilet.
  Why we love what we do? Breaking down the false images of bidets is something we love to do. It’s not a wealthy man’s toy, it’s an approachable, logical answer to something we all do every single day. We do what we do for the love of bidets.

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B
Shopper Approved - Verified Customer Brian B.
1 week ago

Looking forward to my first experience

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Diteous E.
2 weeks ago , Alabama

Great product

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
700 Series Electronic Smart Toilet Seat
700 Series Electronic Smart Toilet Seat
Read more reviews about this product

2 weeks ago

Great product and works great, just wish I had got it sooner. My wife had to have one too so I now own two.


A
Shopper Approved - Verified Customer Alonzo C.
3 weeks ago

Easy Peezy! Whoever heard of the manufacturer having the lowest price???

Would Recommend
5/5
Would Buy Again
5/5

W
Shopper Approved - Verified Customer Wendy W.
02/23/2024

Easy purchase

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jeffrey H.
02/22/2024

Great order process

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jo A.
02/13/2024

Easy

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Micahyah S.
02/07/2024

I have nothing to say. I would only wish there was a model with a hard lid (toilet cover).

Would Recommend
4/5
Would Buy Again
4/5
2000 Series Electronic Smart Toilet Seat
2000 Series Electronic Smart Toilet Seat
Read more reviews about this product

02/21/2024

Cool upgrade but could have minor changes.

This system is still relatively new to me, so I can’t give it an automatic 5-star rating. Incidentally, I do like it. I liked the BM-1000 a bit better because it was easy to clean the nozzle and had a few other capabilities I enjoyed. The BM-1000 panel is also more sleek and is easier to the eye, being that it’s white and blends in with the system, while the BM-2000 is blue and stands out more. However, I was used to that older system. This one (the BM-2000) does have a way to clean the nozzle, but you have to read the manual to figure out how. Plus, it has a blue LED light that’s truly awesome. This was a great buy.


P
Shopper Approved - Verified Customer Peter N.
02/04/2024

My first broke after 2 months and now I had to order another one that they will then refund me the money for. It's really been a pain in the you know what, rather than a pleasure... :/ We'll see how it goes with this one.

Would Recommend
5/5
Would Buy Again
3/5

L
Shopper Approved - Verified Customer Ludmila Y.
01/22/2024

fast response and great costumer service.

Would Recommend
5/5
Would Buy Again
5/5

P
Shopper Approved - Verified Customer Peter V.
01/17/2024

You didn’t apply my 10 0/0 discount

Would Recommend
4/5
Would Buy Again
3/5

Company Response

We looked for a coupon on your order and there isn't one. Please reach out to us at [email protected] and tell us about the discount that you expected to be applied.


V
Shopper Approved - Verified Customer Vincent P.
01/07/2024

I am met with a coupon spinning wheel and receive a $30 coupon. Then, I am able to apply it during checkout. If you're not going to honor your coupons, get rid of that silly spinning wheel.

Would Recommend
3/5
Would Buy Again
4/5

Company Response

We're sorry you ran into some difficulty applying the coupon. We have refunded the $30. Please get in touch with us at [email protected] if we can assist with anything further.


D
Shopper Approved - Verified Customer Denton B.
01/05/2024

Web page has a few oddities.

Would Recommend
4/5
Would Buy Again
5/5

Company Response

We are always looking to provide the best experience. We would love to hear more at [email protected]


K
Shopper Approved - Verified Customer Kevin P.
12/28/2023

It's disappointing that you don't provide a customer service phone number to talk to a live assistant. I needed to find out when a side control would be available to order instead of remote. Out of desperation, I ordered the one with remote control.

Would Recommend
1/5
Would Buy Again
4/5

Company Response

Always feel free to email us at [email protected]. We also do our best to answer chats quickly, and if we miss you, we will certainly be happy to get back to you via email.


G
Shopper Approved - Verified Customer George W.
12/28/2023

Fine experience

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer David A.
12/25/2023

Site was easy to navigate, but 20% off calculation was incorrect.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

The coupon entered on this order was for $30 off, not a percentage. We want you to have the best possible experience. If you have further concerns, please reach out to us at [email protected].


J
Shopper Approved - Verified Customer Jennifer B.
12/22/2023

I would have given a 5 in overall shopping but your system would not allow use of the $30 discount code you offered. David Gibson 410-991-1000

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you for your comments. We want you to have the best possible experience. We believe the product you ordered was already discounted and the coupon can only be used on full-price items. If you have further concerns, please reach out to us at [email protected].


N
Shopper Approved - Verified Customer Nancy H.
12/22/2023

Bidet mate 6000 is great!

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Mitchel B.
12/13/2023

Very easy process and informative website!

Would Recommend
5/5
Would Buy Again
5/5

L
Shopper Approved - Verified Customer Lynne V.
12/08/2023

It was a great site to navigate

Would Recommend
5/5
Would Buy Again
5/5

8
Shopper Approved - Verified Customer 8283205877
12/03/2023

I have purchased a Bidetmate before and recommend your company frequently to friends.

Would Recommend
4/5
Would Buy Again
5/5

Why Trust Verified Reviews?

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