bidetmate.com Reviews

About this Company

How we got our start? We wanted to dispel the myth and confusion about the very approachable and easy-to-use bathroom feature. BidetMate was born from the need to introduce Americans to a better way to stay clean and fresh without the aid of expensive paper products.
  What makes our product unique? Even before the pandemic robbed us of our bathroom tissue, we’ve been thinking about, testing out, and talking to people, about the wonders of a bidet. Over time we perfected a smart toilet seat that is easily installed onto any toilet.
  Why we love what we do? Breaking down the false images of bidets is something we love to do. It’s not a wealthy man’s toy, it’s an approachable, logical answer to something we all do every single day. We do what we do for the love of bidets.

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1000 Series Electronic Smart Toilet Seat with Side Panel
1000 Series Electronic Smart Toilet Seat with Side Panel
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Stefanie S - 02/15/2022

It works like advertised

Over all very happy with seat. It takes some getting used to but once i did it did clean everything, sometimes two cycles. I certainly would recommend it. I am suffering from arthritis in my shoulders and this helps me a lot. A few things i wished i had done. I should have went up a model or two. I think the contrrol panel should be lighted so a night in low or no light one could see the buttons to push. I should have gotten one with a remote. Bottom line it is a very good product.


2000 Series Electronic Smart Toilet Seat with Remote
2000 Series Electronic Smart Toilet Seat with Remote
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W. M - 02/15/2022

Great product

I purchased this product for my terminally Ill husband , so I could help with minimal intrusion and to keep his dignity. It has helped so much. This product is a god sent. I have tried it myself and I am truly impressed. It is a bit pricey but for my purposes it was worth it.


700 Series Electronic Smart Toilet Seat
700 Series Electronic Smart Toilet Seat
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Wallee C - 02/12/2022

Mostly good

We've had this installed long enough to give a fair review.1st, install was very easy. Probably took around 10-15 minutes without issue. As far as features, it has a couple that we really like: seat warmer that can be turned off or modified (temp wise) and the water that's used is warm as well.The things that could definitely be improved. First, no user manual. It came with a "quick start" manual, but no user manual. Went to their website and, for the life of me, cannot locate a user manual for this model (BM-700S). Oh well, I played around with buttons and such long enough to figure out what we needed to know. Second thing that could be improved - why no ability to adjust the spray direction?? Both sprays (forward for the ladies and further back for spraying after your bizness) are set too far forward. Not sure why we can't adjust. Third, the seat emits a beep every time you either sit or get up from it. Rather annoying and wish that we could turn that off somehow (if there is a way, it's probably documented in the non-existent user manual).Other than the above, it serves it's purpose. And it's comfortable. But for $200 I can't recommend since I know other similarly priced bidet's have far more options.


1000 Series Electronic Smart Toilet Seat with Side Panel
1000 Series Electronic Smart Toilet Seat with Side Panel
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Jheni - 02/09/2022

Had to make a plug for it

My husband had to install a plug next to the toilet for this but after that the installation was pretty smooth. The functions are great and it only works when someone is sitting on it which is fantastic when you have kids. The dry function kinda is not strong enough but its doable. The child function is for a bigger child not a toddler if your wondering.Everything else us working great so far.


700 Series Electronic Smart Toilet Seat
700 Series Electronic Smart Toilet Seat
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Michael B - 02/08/2022

Perfect

Overview:As described.Experience:No issues here, as described and that is good for 4 stars these days.Install of water supply is easy comes with everything you need and don't need to be a plumber either. Electric is plug and play if you have an outlet close enough otherwise you will need to install an outlet and I recommend an electrician as it needs to be GFI and installed properly for safety reasons. As to the Bidet, well I'm impressed, functions very well, warm water is nice. heated seat nice...Perfect.


1000 Series Electronic Smart Toilet Seat with Remote
1000 Series Electronic Smart Toilet Seat with Remote
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yulia - 02/07/2022

Easy Installation works perfectly well

For the price this unit has a lot of bang for the buck.Features all work well and as described. I hope it holds up to the test of time.This unit is much better then the intro models by Kohler.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Oliver - 02/04/2022

Awesome but...

Definitely worth it!! Love the heated seat and it does clean you . Be careful on water pressure it can hurt you lol. Only thing lacking is a remote . Having remote so you can attach to wall is what I want but this worked good for guest bathroom


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Elliot J - 02/02/2022

This is a life changer!!

Where has this bidet been all of my life?!?! I never knew clean up could be so quick, easy and refreshing! This bidet was super easy to install if you have a little know how. The T shutoff valve you need is included and I had it up and running in about 30 minutes. The controls are easy to remember, but you may want to keep a reference somewhere nearby for guests. The night light is a nice added touch that I didn't know I wanted. Pressure and temperature are good and the dryer makes you completely immune to any future TP shortages :D


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Jeff - 02/02/2022

Full Service For Your Bottom

This is a well designed and well built bidet. This bidet it is extremely comfortable to sit on. I also found it to be very sturdy and heavy duty.The only instructions that comes with this bidet is a quick start instruction sheet. Although these instructions are clear and well written, the full instruction manual can be downloaded from the company's website in digital form.Previously, I used another brand of a bidet that was not powered. Once I removed my old toilet seat and old bidet, it took me around 44 minutes to install this bidet to my toilet. During this install, I noticed a few things that made this install take a little longer than it should have.First, the quick start instructions were abbreviated. They showed the wrong configuration for my toilet set up of how to install the T Valve and water supply line. It took me a little while to figure out that I needed to connect the supplied T Valve to the toilet inlet on the bottom of the toilet tank instead of the angle valve coming from the wall like the picture shows in the quick start instructions. The T Valve was too large to fit on the 3/8 inch water supply angle valve at my wall. After I downloaded the full instruction manual from the company's website, I noticed that the instructions showed an additional install configuration for the T Valve and supply line which ended up being the exact way that I had installed it. I learned from this that sometimes quick start instructions are a little to quick.Another thing that made the install take longer was the paper template. Trying to keep the paper template in position while trying to install and tighten down the toilet seat mounting plate was a little tricky. The template would move at the slightest tap or bump and I would have to realign everything.After I finally got this bidet installed and started using it, I have to say that it's very nice! The toilet seat is quiet closing so it doesn't slam when putting it down. It is also pressure sensitive so it knows when you sit on it or get up. It beeps twice when you sit down and get up. It is worth mentioning though that this function can be turned off or back on by holding the toilet seat warming button for a few seconds. One beep means its on and two beeps means it is turned off. The pressure sensor will also turn off things. For instance, the dryer automatically stops when it knows that you are no longer on the toilet.The cleaning nozzles and dryer have small flaps over them to keep all the gross stuff off of them while you are using the bathroom. The best part is that the nozzles automatically self rinses for a few seconds every time before spraying me down just incase debris is on the nozzles.However, it is also worth noting that the water nozzle spray pressure doesn't seem strong enough to reach those deep dark crevices.The water heats nicely, and the heated seat and dryer functions works well. Sometimes perhaps too well. The seat was extra warm for me even on the lowest setting. This isn't necessarily bad but just imagine sitting on a heating pad on low to medium heat. The dryer on the higher settings felt hot like a blow dryer was cooking my romp.In all fairness, though, the heated seat and dryer settings are adjustable. It just takes time to figure out the best settings.The night light function has to be my favorite feature on this bidet. It works very well by lighting up the entire toilet bowl. This is very useful when I wake up to use the bathroom at night but don't want to turn on my bright bathroom lights and end up fully waking up.Overall this bidet is one of the best that I have used and comes close to checking off most of the boxes to being a perfect and easy to use bidet.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Robert - 02/02/2022

Seems well-built, lots of features for the price.

700S installation was simple (but the instructions could have been a bit more detailed). The controls are compact, easily cleanable and not too obvious. The seat and water temperature controls have two settings plus off (another, lower temperature setting would be useful). I think it's a good, useful product.


1000 Series Electronic Smart Toilet Seat with Remote
1000 Series Electronic Smart Toilet Seat with Remote
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Lu M - 02/01/2022

As good as my Toto

As good as my Toto & far less expensive


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Reveree - 01/29/2022

Our first bidet, and we like it

This is our first bidet, and so far we really like it.Pros:1. Easy assembly and decent instructions. It took my husband about 45 minutes to install this. All the hardware necessary to install is included. The paper template made proper placement very easy. The toughest part of the install was pushing the black grommets through the seat holes in the toilet, but even that wasn't a big deal.2. Heated seat is absolutely lovely on cold winter days in our house, and heated cleaning water is comfortable. Cold water rinses made bidets unappealing to us in the past; this one feels good.3. Weight-on-seat sensor prevents activation of spray, so kids can't make a mess by spraying water out of the toilet, unless there's weight on the seat.4. Controls are reasonably intuitive and easy to use. The heated seat and cleaning water temperatures are adjustable, as is the blower temperature. Just be sure the rinse control (forward for front cleaning, backward for the backside) is perfectly centered when done. If not centered, it drips/dribbles into the toilet. Also, be aware it rinses itself clean before spraying. It takes a moment for the actual cleaning spray to start; something users should be prepped for in advance, especially guests.5. Has a nightlight that shines into the bowl. Good for middle of the night trips for little boys. The light can also be turned off.Cons:1. The weight-on-seat sensor beeps both when you sit down, and stand up again. I hate this, especially in the middle of the night. Who wants a loud beep disturbing people while trying to sleep? We contacted the manufacturer, who said they didn't think the beep could be turned off, but the agent said she'd double check and email an answer for sure. No email so far, and nothing in the instructions about turning this annoying beep off.2. The front cleaning isn't as great as I'd hoped. It sprays my thighs and sometimes the front of the toilet seat. Backside cleaning works well, but the front isn't as pinpoint or as concentrated as I'd hoped.3. The seat definitely decreases the size of the opening of the toilet, and it has you sitting at a slight downward angle. Not a deal breaker, but the angle takes some getting used to.4. The warm water cleaning reservoir is fairly small. It goes from warm rinse, to lukewarm, to fairly cold if used for very long. It also takes a bit to warm up again, obviously, so rapid sequential uses result in cold rinses at the end. It's not terrible, and I don't know how they'd remedy this, but something to be aware of.Overall, we're pleased with this product. Most of the cons are fairly minor. Really hate that beep though!


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Nathan J - 01/28/2022

Disabled or have a larger body type , you want to invest in this product !

I was debating for ordering this product or not for a while . There are many options out there and more and more coming lately. As a person who grew up in Turkey , bidet idea is nothing but beyond normal . When I got here and chose to live here for the rest of my life , I was a bit troubled with not having such attachment .Ok , let's get to the point . I did not know how much of a trouble cleaning up after using the toilet for my disabled partner .It sounded like a ritual that takes so long for him . I had no idea .I decided to order this without having this information , and honest to God , I'm glad I did .First of all , the quality is fantastic . Some of the similar stuff out there has a lot of bells and whistles . This don't ! Well visibly . It does everything you need from it . Wash option for both sexes , blows hot air ( you can adjust the temp ! ) , heated seat ( I was making fun of the idea till I have it , it really is a nice option to have ) . Installing is a breeze, but you need to pay attention with the plumbing part . I have no clue about this topic whatsoever . Ended up going to Home Depot and buying stuff I actually didn't need ( thanks to my partner , he finished the project ) . So , technically you do have everything you need that comes with the package .Instructions are well .Make sure you tighten the screws well before you place the seat top . If don't , it kinda moves but not wobbly .The only downfall , if you can call it , the cord that you need to plug is a bit short . Make sure you have a appropriate extension cord .My opinion on this , I am very happy . It's a perfect investment . Saves good amount of toilet paper ( also trees , I do care for that ! ), great to be back to old habits that actually makes you feel , CLEAN ! )From my partner's perspective , it's kind life saver . Poor guy , I didn't know how troublesome can get cleaning . As he told me he was constantly taking shower after using toilet . And also having a larger body type is not helping either he said .So , even though it's a bit a pricy item , it pays for it self . DEFINITELY get this if you are not sure , We are beyond happy with brand and our order .


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Wizzy - 01/26/2022

Cool!

First off I have very sensitive skin especially down there so it is really important that devices like this an adjustable temperature and have a pressure that isn't too destroy my skin. Defense but this one is a very fancy and high price compared to a lot of the other ones you can find here and I find out this one is essential easy to set up


1000 Series Electronic Smart Toilet Seat with Side Panel
1000 Series Electronic Smart Toilet Seat with Side Panel
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Samuel O - 01/25/2022

America needs to jump on the Bidet Wagon Already!!!

Amazing modern bidet. Can't imagine ever going back to "Normal" toilet use now. Feels so clean and fresh after doing the business and saves money on toilet paper. Your behind deserves to be papered and the Bidet Mate 1000 series does just that!!!


1000 Series Electronic Smart Toilet Seat with Side Panel
1000 Series Electronic Smart Toilet Seat with Side Panel
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Glenn R - 01/23/2022

This thing is Awesome!

BidetMate BM-1000P. Super easy install. I absolutely love this thing. I had one of the $50 ones that used cold water. This is such a wonderful upgrade. It has plenty of settings. We love the heated dryer and the heated seat. Even after your preheated water runs out it keeps heating the water so it's plenty warm you can use an infinite amount and still be in comfort.


700 Series Electronic Smart Toilet Seat
700 Series Electronic Smart Toilet Seat
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mark M - 01/23/2022

About All You'd Need in a Washlet

After spending a couple of hours running electricity to the vicinity of the powder room toilet, I took another hour installing this bidet, mainly because I installed the rubber nuts upside down: if you look closely at the diagram, the wide, flat end is above the mounting hole. Also, I didn't seat the washer at the top of the water supply splitter properly, causing a drip until I took it apart and pushed the washer in place. Good opportunity to replace the aging supply hose under the toilet.As for operation, it is quite good with what appears to be unlimited warm water, and a comfy seat. There is no remote, so you'll have to remember the simple controls. Has a useful, if unsettling continually on bowl light.I've owned more than several washlets, and this sleek, stripped down design is one of the best. Maybe the best, but I do like the precise targeting, oscillating mode, two spray pressures and the remote of the more premium unit in my own bathroom.


2000 Series Electronic Smart Toilet Seat
2000 Series Electronic Smart Toilet Seat
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Larry B - 01/22/2022

Where has this been all my life

Amazing. I did have a plumber/electrician install it but they said it was easy. Recommend you get your electrical work down first before scheduling your install. I hate having the electric wire showing but the electrician will be out later.It works great, feels amazing, puts a whole new spin on handing your personal business. Thinking about getting the other bathroom done now to have two in the house.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Todd G - 01/20/2022

Good Value

For the first bidet we have owned it think the unit is great. Really dislike the beeping though. If we need to buy another I will look for a non beep model


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Sparky - 01/17/2022

Works Great, Our Second

This is our second 700S toilet seat and I can say we have had our first one for 6 months now and have had no issues out of it at all. Install was as easy as adding a valve/splitter in the water line that goes to you're toilet. This valve is included. I had a leak at the valve and ended up putting a o ring under the rubber washer. The washer seems to be undersized just a tad. So if you get a drip replace that washer. You can not go wrong with this toilet seat. 5 STARS


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