bidetmate.com Reviews

About this Company

How we got our start? We wanted to dispel the myth and confusion about the very approachable and easy-to-use bathroom feature. BidetMate was born from the need to introduce Americans to a better way to stay clean and fresh without the aid of expensive paper products.
  What makes our product unique? Even before the pandemic robbed us of our bathroom tissue, we’ve been thinking about, testing out, and talking to people, about the wonders of a bidet. Over time we perfected a smart toilet seat that is easily installed onto any toilet.
  Why we love what we do? Breaking down the false images of bidets is something we love to do. It’s not a wealthy man’s toy, it’s an approachable, logical answer to something we all do every single day. We do what we do for the love of bidets.

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12 Product Ratings and Reviews

700 Series Electronic Smart Toilet Seat with Dryer

700 Series Electronic Smart Toilet Seat with Dryer

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4.6

Overall Star
Rating

5 Shopper Approved - Review Star
8
(67%)
4 Shopper Approved - Review Star
3
(25%)
3 Shopper Approved - Review Star
1
(8%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

About this Company

How we got our start? We wanted to dispel the myth and confusion about the very approachable and easy-to-use bathroom feature. BidetMate was born from the need to introduce Americans to a better way to stay clean and fresh without the aid of expensive paper products.
  What makes our product unique? Even before the pandemic robbed us of our bathroom tissue, we’ve been thinking about, testing out, and talking to people, about the wonders of a bidet. Over time we perfected a smart toilet seat that is easily installed onto any toilet.
  Why we love what we do? Breaking down the false images of bidets is something we love to do. It’s not a wealthy man’s toy, it’s an approachable, logical answer to something we all do every single day. We do what we do for the love of bidets.

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700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Roxen - 02/21/2022

Very happy with this bidet!

Controls are intuitive and simple. There is a knob on the right side to control rinse direction, water flow and to turn on/off the dryer. If you rotate the knob clockwise the rinse will be set to the front, the opposite to the back. You can control the water flow just by rotating the knob. To turn on/off the dryer just push the knob. Also, the dryer automatically turns off when you get up. There are 2 buttons on the left side to control the temperature for the seat and the water/dryer. You can also turn on/off the lights using these buttons.Assembly took around 50 mins. I tried first following the quick start guide it came with the bidet, but it had the wrong setting for the T valve installation. After a while, I realized that the T valve should be connected to the toilet inlet (***) instead of the water valve. The rest was easy. Knowing that beforehand it would have made the installation a breeze.FYI: There is an annoying beep every time you sit down and stand up. You can turn it off by pressing for a few seconds the seat button on the left, 2 beeps means off, 1 beep on.Overall, I'm really happy with this bidet.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Donda G - 02/17/2022

Almost wonderful

Bidets are an extremely important feature of my house and over the past several years of trying different brands and styles, I know exactly what I want in a bidet. We just moved to a new house so instead of removing all the bidets at my old home we decided to get all new for our all new house.I used to have a Coway and a Lux. Both were a much higher pricepoint than this but this claimed to have all the same features except this does not have a remote.This installed super easy but we've put them in before so we already knew how to do it but if you've never installed a bidet before I can tell you it's pretty easy and the instructions are fairly simple that come in the box.My personal top things I want in a bidet are fairly straightforward and this ticks most of the boxes:1.) It has a heated seat2.) Puts out great water pressure that you control by twisting the knob.3.) It has instant heat for the water and does not require a separate hot water connection.4.) It has a quiet but efficient dryer.Its not perfect though and here are my complaints:1.) It does not come with an instruction manual or even a quick reference card on how to operate the multi-functional single knob and single button. They give you a QR code to go online and download the manual, which is annoying. I mean, am I supposed to have the QR code framed next to the toilet for other people besides me to use their phones to download the manual on how to use this thing?2.) Changing simple things like temperature or having the heated seat on or off require a somewhat complicated series of presses on the single button while listing for patterns of Morse code-like beeps. There is nothing visual to let you know you beeped to the right setting.3.) The knob points out to the side and not face up and sits at the back of the seat, so you basically have to know what you want and how to make it do it as you reach behind your hip to twist the knob and/or push the button blindly.4.) The biggest offender is it beeps LOUD. Unnecessarily loud. It BEEEEEEEEEPS when you sit, followed by another loud BEEEEEEEEEP when you stand up, even if you don't use the bidet. It doesn't do anything else like pre-fill water to start heating it, so these BEEEEEEEEPS are utterly unnecessary. Like, why? Why does it have such a loud, ear piercing, wake-the-entire-house-in-the-middle-of-the-night-as-the-bidet-alerts-everyone-you-sat-to-pee-then-alerts-everyone-you-are-done-peeing?All in all this is a good lower cost bidet that is a solid 4 stars with the features it has like the water heater and dryer, but this would be infinitely better with a remote and a simple cardboard instruction included in the box.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Paula G - 02/17/2022

Works but controls are not intuitive enough

This seat has a lot of functions but I find them far from intuitive. The instructions in the box for install and use are not particularly helpful, you have to download the online manual and it's still difficult to figure out the controls. I couldn't get the annoying beep to stop when I sit or get up but finally figured out by playing with it that the beep can be shut off by the water knob center button you push in. I liked it better once that annoyance was silenced but there were other control challenges. The other two control buttons are on the other side at the back but I can't see them because they are so close to the wall, I just have to work them by braille which is a pain, the controls should be were you can at least see the icons on them so you know what they control. It does an ok job cleaning but it could use more pressure and a wider spray pattern like my old hand held unit, which I almost prefer. The heated seat function is nice in the winter but I turned it off because it stays on all the time. I love the lighted toilet bowl setting, makes a great night light too, that was by far my favorite feature on this. It also has a drying setting that blows you dry if you are patient enough to wait that long, I'm not. It's a comfortable seat, the water levers takes a minute to come on fully while it first cleans itself before engaging the spray. It has a male and female spray but I really don't notice much difference. The set up was a bit fussy, it was hard to tell which direction the mounting plate goes on, we had it backwards. It would be helpful if the bracket said the word tank on the back side, the diagram was not very helpful but the template that goes on the seat worked very well for proper placement. The hose was also an issue, it didn't fit the one piece toilet we bought, we had to get a different hose and chose one with a separate shut off valve, handy if you have a leak down the road. The lid is a super slow soft close and silent but if you can't figure out how to shut off the annoying beep when you sit or stand you'll still wake up your partner during the night, that should be completely eliminated I hate the beeping. It's a fairly complicated seat, more thought then I care to give a toilet venture. Is it worth the high price? That's debatable, I find I'm personally not using most of the functions, so in my case, probably not, I honestly still prefer my hand held sprayer but this seat looks nice and it's comfortable and I really like the light in the bowl. Not sure I would recommend it.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Oliver - 02/04/2022

Awesome but...

Definitely worth it!! Love the heated seat and it does clean you . Be careful on water pressure it can hurt you lol. Only thing lacking is a remote . Having remote so you can attach to wall is what I want but this worked good for guest bathroom


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Jeff - 02/02/2022

Full Service For Your Bottom

This is a well designed and well built bidet. This bidet it is extremely comfortable to sit on. I also found it to be very sturdy and heavy duty.The only instructions that comes with this bidet is a quick start instruction sheet. Although these instructions are clear and well written, the full instruction manual can be downloaded from the company's website in digital form.Previously, I used another brand of a bidet that was not powered. Once I removed my old toilet seat and old bidet, it took me around 44 minutes to install this bidet to my toilet. During this install, I noticed a few things that made this install take a little longer than it should have.First, the quick start instructions were abbreviated. They showed the wrong configuration for my toilet set up of how to install the T Valve and water supply line. It took me a little while to figure out that I needed to connect the supplied T Valve to the toilet inlet on the bottom of the toilet tank instead of the angle valve coming from the wall like the picture shows in the quick start instructions. The T Valve was too large to fit on the 3/8 inch water supply angle valve at my wall. After I downloaded the full instruction manual from the company's website, I noticed that the instructions showed an additional install configuration for the T Valve and supply line which ended up being the exact way that I had installed it. I learned from this that sometimes quick start instructions are a little to quick.Another thing that made the install take longer was the paper template. Trying to keep the paper template in position while trying to install and tighten down the toilet seat mounting plate was a little tricky. The template would move at the slightest tap or bump and I would have to realign everything.After I finally got this bidet installed and started using it, I have to say that it's very nice! The toilet seat is quiet closing so it doesn't slam when putting it down. It is also pressure sensitive so it knows when you sit on it or get up. It beeps twice when you sit down and get up. It is worth mentioning though that this function can be turned off or back on by holding the toilet seat warming button for a few seconds. One beep means its on and two beeps means it is turned off. The pressure sensor will also turn off things. For instance, the dryer automatically stops when it knows that you are no longer on the toilet.The cleaning nozzles and dryer have small flaps over them to keep all the gross stuff off of them while you are using the bathroom. The best part is that the nozzles automatically self rinses for a few seconds every time before spraying me down just incase debris is on the nozzles.However, it is also worth noting that the water nozzle spray pressure doesn't seem strong enough to reach those deep dark crevices.The water heats nicely, and the heated seat and dryer functions works well. Sometimes perhaps too well. The seat was extra warm for me even on the lowest setting. This isn't necessarily bad but just imagine sitting on a heating pad on low to medium heat. The dryer on the higher settings felt hot like a blow dryer was cooking my romp.In all fairness, though, the heated seat and dryer settings are adjustable. It just takes time to figure out the best settings.The night light function has to be my favorite feature on this bidet. It works very well by lighting up the entire toilet bowl. This is very useful when I wake up to use the bathroom at night but don't want to turn on my bright bathroom lights and end up fully waking up.Overall this bidet is one of the best that I have used and comes close to checking off most of the boxes to being a perfect and easy to use bidet.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Robert - 02/02/2022

Seems well-built, lots of features for the price.

700S installation was simple (but the instructions could have been a bit more detailed). The controls are compact, easily cleanable and not too obvious. The seat and water temperature controls have two settings plus off (another, lower temperature setting would be useful). I think it's a good, useful product.


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
See more product reviews

Elliot J - 02/02/2022

This is a life changer!!

Where has this bidet been all of my life?!?! I never knew clean up could be so quick, easy and refreshing! This bidet was super easy to install if you have a little know how. The T shutoff valve you need is included and I had it up and running in about 30 minutes. The controls are easy to remember, but you may want to keep a reference somewhere nearby for guests. The night light is a nice added touch that I didn't know I wanted. Pressure and temperature are good and the dryer makes you completely immune to any future TP shortages :D


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
See more product reviews

Reveree - 01/29/2022

Our first bidet, and we like it

This is our first bidet, and so far we really like it.Pros:1. Easy assembly and decent instructions. It took my husband about 45 minutes to install this. All the hardware necessary to install is included. The paper template made proper placement very easy. The toughest part of the install was pushing the black grommets through the seat holes in the toilet, but even that wasn't a big deal.2. Heated seat is absolutely lovely on cold winter days in our house, and heated cleaning water is comfortable. Cold water rinses made bidets unappealing to us in the past; this one feels good.3. Weight-on-seat sensor prevents activation of spray, so kids can't make a mess by spraying water out of the toilet, unless there's weight on the seat.4. Controls are reasonably intuitive and easy to use. The heated seat and cleaning water temperatures are adjustable, as is the blower temperature. Just be sure the rinse control (forward for front cleaning, backward for the backside) is perfectly centered when done. If not centered, it drips/dribbles into the toilet. Also, be aware it rinses itself clean before spraying. It takes a moment for the actual cleaning spray to start; something users should be prepped for in advance, especially guests.5. Has a nightlight that shines into the bowl. Good for middle of the night trips for little boys. The light can also be turned off.Cons:1. The weight-on-seat sensor beeps both when you sit down, and stand up again. I hate this, especially in the middle of the night. Who wants a loud beep disturbing people while trying to sleep? We contacted the manufacturer, who said they didn't think the beep could be turned off, but the agent said she'd double check and email an answer for sure. No email so far, and nothing in the instructions about turning this annoying beep off.2. The front cleaning isn't as great as I'd hoped. It sprays my thighs and sometimes the front of the toilet seat. Backside cleaning works well, but the front isn't as pinpoint or as concentrated as I'd hoped.3. The seat definitely decreases the size of the opening of the toilet, and it has you sitting at a slight downward angle. Not a deal breaker, but the angle takes some getting used to.4. The warm water cleaning reservoir is fairly small. It goes from warm rinse, to lukewarm, to fairly cold if used for very long. It also takes a bit to warm up again, obviously, so rapid sequential uses result in cold rinses at the end. It's not terrible, and I don't know how they'd remedy this, but something to be aware of.Overall, we're pleased with this product. Most of the cons are fairly minor. Really hate that beep though!


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Nathan J - 01/28/2022

Disabled or have a larger body type , you want to invest in this product !

I was debating for ordering this product or not for a while . There are many options out there and more and more coming lately. As a person who grew up in Turkey , bidet idea is nothing but beyond normal . When I got here and chose to live here for the rest of my life , I was a bit troubled with not having such attachment .Ok , let's get to the point . I did not know how much of a trouble cleaning up after using the toilet for my disabled partner .It sounded like a ritual that takes so long for him . I had no idea .I decided to order this without having this information , and honest to God , I'm glad I did .First of all , the quality is fantastic . Some of the similar stuff out there has a lot of bells and whistles . This don't ! Well visibly . It does everything you need from it . Wash option for both sexes , blows hot air ( you can adjust the temp ! ) , heated seat ( I was making fun of the idea till I have it , it really is a nice option to have ) . Installing is a breeze, but you need to pay attention with the plumbing part . I have no clue about this topic whatsoever . Ended up going to Home Depot and buying stuff I actually didn't need ( thanks to my partner , he finished the project ) . So , technically you do have everything you need that comes with the package .Instructions are well .Make sure you tighten the screws well before you place the seat top . If don't , it kinda moves but not wobbly .The only downfall , if you can call it , the cord that you need to plug is a bit short . Make sure you have a appropriate extension cord .My opinion on this , I am very happy . It's a perfect investment . Saves good amount of toilet paper ( also trees , I do care for that ! ), great to be back to old habits that actually makes you feel , CLEAN ! )From my partner's perspective , it's kind life saver . Poor guy , I didn't know how troublesome can get cleaning . As he told me he was constantly taking shower after using toilet . And also having a larger body type is not helping either he said .So , even though it's a bit a pricy item , it pays for it self . DEFINITELY get this if you are not sure , We are beyond happy with brand and our order .


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
See more product reviews

Wizzy - 01/26/2022

Cool!

First off I have very sensitive skin especially down there so it is really important that devices like this an adjustable temperature and have a pressure that isn't too destroy my skin. Defense but this one is a very fancy and high price compared to a lot of the other ones you can find here and I find out this one is essential easy to set up


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
See more product reviews

Todd G - 01/20/2022

Good Value

For the first bidet we have owned it think the unit is great. Really dislike the beeping though. If we need to buy another I will look for a non beep model


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
See more product reviews

Sparky - 01/17/2022

Works Great, Our Second

This is our second 700S toilet seat and I can say we have had our first one for 6 months now and have had no issues out of it at all. Install was as easy as adding a valve/splitter in the water line that goes to you're toilet. This valve is included. I had a leak at the valve and ended up putting a o ring under the rubber washer. The washer seems to be undersized just a tad. So if you get a drip replace that washer. You can not go wrong with this toilet seat. 5 STARS


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