bidetmate.com Reviews

About this Company

How we got our start?
We wanted to dispel the myth and confusion about the very approachable and easy-to-use bathroom feature. BidetMate was born from the need to introduce Americans to a better way to stay clean and fresh without the aid of expensive paper products.
 
What makes our product unique?
Even before the pandemic robbed us of our bathroom tissue, we’ve been thinking about, testing out, and talking to people, about the wonders of a bidet. Over time we perfected a smart toilet seat that is easily installed onto any toilet.
 
Why we love what we do?
Breaking down the false images of bidets is something we love to do. It’s not a wealthy man’s toy, it’s an approachable, logical answer to something we all do every single day. We do what we do for the love of bidets.

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2000 Series Electronic Smart Toilet Seat
Shopper Approved - Verified Customer
2000 Series Electronic Smart Toilet Seat
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Charles K - 4 weeks ago

Love it !

I love it it works great.

Charles K

4 weeks ago - CT

They originally sent the wrong model and when I emailed them they quickly sent out the correct one with a return label.


2000 Series Electronic Smart Toilet Seat
Shopper Approved - Verified Customer
2000 Series Electronic Smart Toilet Seat
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Teresa T - 07/12/2022

Easy to install! We love it!


6000 Series Electronic Intelligent Toilet Seat with Remote
Shopper Approved - Verified Customer
6000 Series Electronic Intelligent Toilet Seat with Remote
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Karl G - 03/30/2022

thanks

Karl G

03/30/2022

easy peasy


700 Series Electronic Smart Toilet Seat with Dryer
700 Series Electronic Smart Toilet Seat with Dryer
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Roxen - 02/21/2022

Very happy with this bidet!

Controls are intuitive and simple. There is a knob on the right side to control rinse direction, water flow and to turn on/off the dryer. If you rotate the knob clockwise the rinse will be set to the front, the opposite to the back. You can control the water flow just by rotating the knob. To turn on/off the dryer just push the knob. Also, the dryer automatically turns off when you get up. There are 2 buttons on the left side to control the temperature for the seat and the water/dryer. You can also turn on/off the lights using these buttons.Assembly took around 50 mins. I tried first following the quick start guide it came with the bidet, but it had the wrong setting for the T valve installation. After a while, I realized that the T valve should be connected to the toilet inlet (***) instead of the water valve. The rest was easy. Knowing that beforehand it would have made the installation a breeze.FYI: There is an annoying beep every time you sit down and stand up. You can turn it off by pressing for a few seconds the seat button on the left, 2 beeps means off, 1 beep on.Overall, I'm really happy with this bidet.


1000 Series Electronic Smart Toilet Seat with Remote
1000 Series Electronic Smart Toilet Seat with Remote
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John B - 02/18/2022

Heated seat will not stay on at all times

I have tried everything and also contacted Bidetmate about the seat not staying heated at all times. I have seat heat setting on Red and according to directions, the energy savings has to be yellow for seat to be heated at all times. This does not work and then Bidetmate said the manual was wrong and the energy savings should be green. I then tried this and it still does not stay heated at all times. I have the 1000 series with remote and would appreciate hearing from anyone else that could give me a better direction of how they might have theirs set up.


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