Since 1973 B&H Photo has established itself as the “Place to Go” for Best Prices and Service for Photographic, Audio, Video, and Computer needs. Our Customer Service is World-renowned for the Knowledgeable and Helpful Staff who interact with Customers either Online, on Phone or at our famous SuperStore in NYC. Our Reputation for Competitive Value and Reliability in Shipping are second to none.

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784,302 Verified Customer Reviews

784,302 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
743K+
(94.8%)
4 Shopper Approved - Review Star
31K+
(4%)
3 Shopper Approved - Review Star
6690
(0.9%)
2 Shopper Approved - Review Star
1383
(0.2%)
1 Shopper Approved - Review Star
1237
(0.2%)

Customer Service
4.7
5 Shopper Approved - Review Star
7938
4 Shopper Approved - Review Star
723
3 Shopper Approved - Review Star
336
2 Shopper Approved - Review Star
152
1 Shopper Approved - Review Star
229
SHOW DETAILS

5-star reviews
743K+

5-star reviews

10 years collecting reviews

About this Company

Since 1973 B&H Photo has established itself as the “Place to Go” for Best Prices and Service for Photographic, Audio, Video, and Computer needs. Our Customer Service is World-renowned for the Knowledgeable and Helpful Staff who interact with Customers either Online, on Phone or at our famous SuperStore in NYC. Our Reputation for Competitive Value and Reliability in Shipping are second to none.

Video Reviews

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E
Shopper Approved - Verified Customer Earline
2 hours after

great and fast


J
Shopper Approved - Verified Customer Jeffrey
1 hour ago

easy to use


B
Shopper Approved - Verified Customer Bryce
2 hours ago , Georgia

I spoke with a rep about the type of camera that I had and the lense I needed. He was able to provide me information on used lenses that they had in stock. I ordered the lense on line which was supposed to arrive with 2-3 days, but the carrier kept on delaying the delivery of the lense which was late by 5 days.

I unfortunately was not able to make my photo committment due to not having the lense on time. They need to dump the carrier and find a more reliable carrier.

Customer Service
5/5

A
Shopper Approved - Verified Customer Andrew
3 hours ago , AR

B&H was such a great website that created a shopping experience where I was able to find the gear that I wanted, but also compare it to other gear to know that this was the best camera and kit for my budget and needs.


J
Shopper Approved - Verified Customer John
3 hours ago , TN

Great company, and as always great customer service!


M
Shopper Approved - Verified Customer Marc
5 hours ago

Super easy and straight forward. Love ordering from you.


A
Shopper Approved - Verified Customer ALIESKY
5 hours ago , FLORIDA

ok


E
Shopper Approved - Verified Customer ed
5 hours ago , virginia

Great!


J
Shopper Approved - Verified Customer John
7 hours ago , PA

Came here after amazon lost my package, paid 100.00 more for the item, but I will get it tomorrow which is worth it at this point.

Going to do my shopping here rather than Amazon going forward as this was ridiculous over there :)


S
Shopper Approved - Verified Customer Stephen
8 hours ago

Have always had quick and effective service from B&H even on emergency orders.


R
Shopper Approved - Verified Customer Roberto
Today

Coul be better if i pay B&H Credit card ,been your customer since the 80s


D
Shopper Approved - Verified Customer David
Today , CT

Always fast and accurate!!

Customer Service
5/5

C
Shopper Approved - Verified Customer Christopher
Today

Easy and seamless


A
Shopper Approved - Verified Customer Antonio
Today

cool


J
Shopper Approved - Verified Customer Joseph
Today

great store


M
Shopper Approved - Verified Customer Mike
Today

Navigation was simple and straight forward


J
Shopper Approved - Verified Customer JAMES J.
Today

Authorized Panasonic dealer. Had what I needed.


P
Shopper Approved - Verified Customer Preston P.
Today

fast and efficient - as usual


D
Shopper Approved - Verified Customer Dean
Today

Always responsive.


A
Shopper Approved - Verified Customer Adolfo
Today

Quick & easy ordering process.


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