bh-usa.com Reviews
3,112 Verified Customer Reviews
3,112 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
CarlissBoles3 days ago , Florida
Great Prices. Easy to use Website and Ordering
Product Choice
being looking for these specific products at a good price
Company Choice
Random Search
Company Response
Thank you for the 5-star review!!
1 Product Review
3 days ago
Disappointed that that I missed the sold separately. Needed 4 not 2. Now I have to order another set and pay crazy shipping again.
DanUsrey1 week ago , Texas
Process easy. Motor arrived earlier than expected.
Product Choice
Pleased with the original brand.
Company Choice
I'm replacing 10 yr old motor.
Company Response
Thank you for the 5-star review Dan!
J M.2 weeks ago
Talked with Kim, Very nice and very helpful. Eager to help and
answered all my questions that makes ordering and my job easier.
Product Choice
Needed parts for customer. BH had all the parts/products in one location.
Company Choice
Searched web for parts/products and the best price.
MarkRunge12/13/2022 , Florida
Great service. Everything I ordered arrived well packaged and in perfect condition. Would I order again, yes
Product Choice
Great service, Great products
Company Choice
That's where we get our materials from another vender, so I just ordered direct.
Company Response
Thank you for the 5-star review, Mark!
SteveGillen12/06/2022
BH USA IS THE DEST VERY EASY TO WORK WITH
Company Response
Thank you for the 5-star review Steve! We love to hear that you were highly satisfied!
RussellAvocato11/14/2022 , LA
Great product, service and help line.
11/14/2022
Two brackets should have been included in original purchased package lift kit. It just delayed the job.
CharlesBlount11/14/2022 , VA
Needed to replace a motor for a beach cargo lift.
Product Choice
The motor we choose was an exact applications of the bad motor.
Company Choice
Had several options and available.
11/14/2022
working as advertised
Zach M.11/06/2022
Delivery on time. Shopping for the right motor was easy
Product Choice
Have been a customer over 10 years
Company Choice
Contractor
Company Response
Thank you for the 5-star review Zach! We truly appreciate you and your repeat business over the years.
MTV11/05/2022 , TX
Very good experience
Company Response
Thank you for the 5-star review!
11/05/2022
Product(Galvanized Guidepost Stanchion Kit) received with minor surface rust. Otherwise it is fine.
DavidZenner11/05/2022
Very positive experience in all respects
Product Choice
Color, strength, reviews, price
Company Response
Thank you for the 5-star review David!
11/05/2022
Well constructed, delivered on time. I'm happy boater.
NICHOLASGUTIERREZ11/01/2022
GOOD
Product Choice
NEED FOR BOAT
Company Choice
Company Response
Thank you for the 5-star review Nicholas!
EdwardDaugherty10/30/2022 , Fl
All Good
Product Choice
Needed it
Company Choice
Trust ya
Company Response
Thank you for the five-star review Edward!
10/30/2022
Lift motor was perfect
CodyMarshall10/29/2022 , ID
Haven't had a chance to install use the lifts... but customer service was great to answer my questions and lifts were shipped out quickly and appear to be packaged well, etc.
Product Choice
Recommended by neighbor that has same PWC lifts and really likes them.
Company Choice
Recommended by neighbor that has same PWC lifts and really likes them.
Company Response
Thank you for the 5-star review Cody! We hope that you are pleased with your lift and look forward to hearing from you again!
BillPalmer10/19/2022
Always good service and easy to use website. However, very unreliable on product availability.
Product Choice
Reliable
Company Choice
great service.
Company Response
Thank you for the review Bill. If you would like to contact our customer service department directly we would love to hear more about your experience and see what we can do to make it better in the future. We usually are not out of items so we would like to know what issues you had so that we can better understand. We do pride our selves on exceptional customer service. So please let us know how we can improve your experience.
LincolnOdoms10/13/2022
There was some confusion on shipping and who would unload the crate off the delivery truck.
Company Response
Thank you for the feedback, Lincoln, and I do apologize for any confusion that this may have caused. Unfortunately, we do not have the right to tell the shipping companies whether or not to help with the unloading of our products. They have policies that we cannot control. We have not had any issues in the past with companies having to use a forklift to unload the crates. Even for customers who do not have a forklift they will just take the items out of the crate one by one when the freight truck arrives. I hope that this clears up any confusion for your future orders. Please give our customer service department a call and we can clear up any questions that you may still have.
DonovanShia10/07/2022
found what I needed without much hassle. Your availability and delivery info that is included does not match with the options presented at checkout. To me this feels like a "bait & switch" tactic.
Company Response
Thank you for the five-star review! I apologize for any confusion our website may have caused. The date that you see on the item is the "fastest delivery" option for that item. Once on the checkout page you have an option to pay less for a longer delivery time or pay for the "fastest delivery" option that was shown on the item page. I hope this helps you better understand for future purchases.
DeborahHouston10/05/2022 , Tennessee
Great
Company Choice
Prices were comparable and shipping was fast.
Product Choice
Adapted my lift for pontoon boat
10/05/2022
Arrived quickly and was installed the same day. Exactly what I needed to revise my boat lift to accommodate my pontoon boat.
RJT10/05/2022 , GA
The customer service person was very courteous and and friendly.
Product Choice
Again, recommended by a friend who is a Master Electrician.
Company Choice
Recommended by a friend.
10/05/2022
It is too early to provide a review on this product.
Houston10/05/2022 , TX
Straight forward and efficient shopping experience with bh-usa.
10/05/2022
Can’t classify this purchase as a good buy or good value yet. Works as it should. Now let’s see if it lasts.
WilliamMitchell10/03/2022
flawless
10/11/2022
excellent company
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