bh-usa.com Reviews
3,139 Verified Customer Reviews
3,139 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
Vickie K.1 day ago
Linda, the Customer Service Rep was very helpful.
SteveBielejeski2 days ago
Easy to browse through any parts I might need
keithfriederich3 days ago
good selection of products that are in stock and ready to ship
Chris S.3 days ago
I bought a used BH-Hoist davit locally that was in rough shape and I was worried that I wouldn't be able to find everything that was missing/non-functional. To my surprise, I was able to find all the components necessary to revive this old lift back to life and for a reasonable price! Excited to receive all the parts like a kid waiting for a Christmas Lego set!
Product Choice
Nothing better than original parts from the original manufacturer, all made in America!
Company Choice
Original manufacturer of my flat-plate davit.
RobertHyatt1 week ago
Very organized and streamlined
Product Choice
Recommended by a neighbor
Company Choice
Recommended by a neighbor
PaulGilbert2 weeks ago
Easy web site
Product Choice
Replacement
Company Choice
Replacement
KenKasper2 weeks ago
Product was delivered very fast. Well built
AdityaApparao2 weeks ago
Excellent. I had a question and was able to quickly talk to someone on the phone.
Company Choice
BH has the exact replacement gearbox for my pwc lift
EdwardDaugherty4 weeks ago
Great
Product Choice
Needed it
Company Choice
Return customer
thomas S.04/27/2023
easy very very easyyyyyyyyyyy
Product Choice
sale
Company Choice
returning customer
Company Response
Thank you for the 5-star review Thomas! We love to hear that your process was easy!
MichaelBaker04/23/2023 , TX
No issue's quick shipping.
Product Choice
It's what I needed.
Company Choice
Good TX Compppany!
Company Response
Thank you for the 5-star review Michael!
1 Product Review
04/23/2023
It's what I needed... A little pricey for a piece of plastic and a screw, hopefully it'll last!
DonnyStuckey04/22/2023 , TX
Good company to do business with
Product Choice
Fit my needs
Company Choice
Local company with great product
Company Response
Thank you for the 5-star review Donny! We hope to continue doing buiness with you!
04/23/2023
Awesome product
JohnOakley04/22/2023
Shopping experience was fine, but for ing me to open an account before accepting payment took some time to figure out. You need better error messaging when you are missing info at checkout; plus I would not force guests to open an account before allowing them to buy something from you. You risk customers leaving your site to buy easier somewhere else, especially without better error messaging,
Product Choice
My switch handle broke, needed to replace the handle.
Company Choice
You had the part I needed through a google search.
Company Response
Hello John,
I apologize for any confusion that you may have expirienced. We do however offer a "guest" checkout option. I am not sure why you were not able to access this funtion. Just to be sure we did have our IT department check and it seems that this feature is working properly. In the future if you are having any issues please do not hesitate to reach our to our customer service department. We will be sure to resolve any problems that you may be experiencing. We appreciate your feedback.
RoyKeel04/21/2023
Satisfied overall with the product , customer service and delivery
Product Choice
New boat
Company Choice
Satisfaction with existing BH-USA boat lift
Company Response
Thank you so much for the 5-star review Roy! We truly appreciate your feedback!
KellySchell04/20/2023
No problems at all, product arrived on time.
Product Choice
It is what I needed
Company Choice
The only supplier I could find.
Company Response
Thank you for the 5-star review Kelly! We appreciate your feedback!
04/20/2023
Worked perfectly for my application.
Robert C.04/19/2023 , Mississippi
your phone system is terrible
Company Choice
experience
Product Choice
repair
Company Response
Hello Robert,
We apologize for the inconvenience. We can confirm our phones have been working properly all morning. We spoke with the representative that you spoke with and she said that the call was dropped. Seems like a loss of signal may have occurred. Please give us a call back and we will do our best to help you!
Thank you!
StuartCummings04/11/2023
I've ordered all my boat lift parts from BH-USA for over 10yrs
Product Choice
For sure fit
Company Choice
Great service, pricing and tech support when needed!
Company Response
Thank you for the 5-star review Stuart! and a huge thank you for the continued support and buisness and we hope to continue this relationship with you for many years to come!
RodZeinstra03/31/2023
Crating was in rough shape, product remained undamaged.
Company Response
Thank you for the review Rod. Unfortunetly sometimes the crates get damaged in the shipping process when being transferred from truck to truck. We are happy to hear that your products arrived unscathed.
LanceAasletten03/24/2023
Linda is always very knowledgeable and helpful
Product Choice
Linda gave me the proper direction
Company Choice
ordered before
Company Response
Thank you for the 5-star review Lance!! We love to hear that our customer service representatives are doing a great job!
Charlie03/20/2023
Great customer service!
Company Response
Thank you for the 5-star review Charlie!! We pride ourselves on exceptional customer service and we are happy to hear that you were so well taken care of!
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