bh-usa.com Reviews

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3,139 Verified Customer Reviews

3,139 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
2610
(83.1%)
4 Shopper Approved - Review Star
382
(12.2%)
3 Shopper Approved - Review Star
105
(3.3%)
2 Shopper Approved - Review Star
26
(0.8%)
1 Shopper Approved - Review Star
16
(0.5%)

Customer Service
4.4
5 Shopper Approved - Review Star
71
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
5
SHOW DETAILS

5-star reviews
2,500+

5-star reviews

5 years collecting reviews
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V
Shopper Approved - Verified Customer Vickie K.
1 day ago

Linda, the Customer Service Rep was very helpful.


S
Shopper Approved - Verified Customer SteveBielejeski
2 days ago

Easy to browse through any parts I might need


K
Shopper Approved - Verified Customer keithfriederich
3 days ago

good selection of products that are in stock and ready to ship


C
Shopper Approved - Verified Customer Chris S.
3 days ago

I bought a used BH-Hoist davit locally that was in rough shape and I was worried that I wouldn't be able to find everything that was missing/non-functional. To my surprise, I was able to find all the components necessary to revive this old lift back to life and for a reasonable price! Excited to receive all the parts like a kid waiting for a Christmas Lego set!

Product Choice

Nothing better than original parts from the original manufacturer, all made in America!

Company Choice

Original manufacturer of my flat-plate davit.


R
Shopper Approved - Verified Customer RobertHyatt
1 week ago

Very organized and streamlined

Product Choice

Recommended by a neighbor

Company Choice

Recommended by a neighbor


P
Shopper Approved - Verified Customer PaulGilbert
2 weeks ago

Easy web site

Product Choice

Replacement

Company Choice

Replacement


K
Shopper Approved - Verified Customer KenKasper
2 weeks ago

Product was delivered very fast. Well built


A
Shopper Approved - Verified Customer AdityaApparao
2 weeks ago

Excellent. I had a question and was able to quickly talk to someone on the phone.

Company Choice

BH has the exact replacement gearbox for my pwc lift


E
Shopper Approved - Verified Customer EdwardDaugherty
4 weeks ago

Great

Product Choice

Needed it

Company Choice

Return customer


T
Shopper Approved - Verified Customer thomas S.
04/27/2023

easy very very easyyyyyyyyyyy

Product Choice

sale

Company Choice

returning customer

Company Response

Thank you for the 5-star review Thomas! We love to hear that your process was easy! 


M
Shopper Approved - Verified Customer MichaelBaker
04/23/2023 , TX

No issue's quick shipping.

Product Choice

It's what I needed.

Company Choice

Good TX Compppany!

Company Response

Thank you for the 5-star review Michael! 

Bremas Boat Lift Switch Handle
Bremas Boat Lift Switch Handle
Read more reviews about this product

04/23/2023

It's what I needed... A little pricey for a piece of plastic and a screw, hopefully it'll last!


D
Shopper Approved - Verified Customer DonnyStuckey
04/22/2023 , TX

Good company to do business with

Product Choice

Fit my needs

Company Choice

Local company with great product

Company Response

Thank you for the 5-star review Donny! We hope to continue doing buiness with you! 

8,000 lb. Aluminum V-Hull Outboard Boat Cradle - Wood Bunks
8,000 lb. Aluminum V-Hull Outboard Boat Cradle - Wood Bunks
Read more reviews about this product

04/23/2023

Awesome product


J
Shopper Approved - Verified Customer JohnOakley
04/22/2023

Shopping experience was fine, but for ing me to open an account before accepting payment took some time to figure out. You need better error messaging when you are missing info at checkout; plus I would not force guests to open an account before allowing them to buy something from you. You risk customers leaving your site to buy easier somewhere else, especially without better error messaging,

Product Choice

My switch handle broke, needed to replace the handle.

Company Choice

You had the part I needed through a google search.

Company Response

Hello John,

I apologize for any confusion that you may have expirienced. We do however offer a "guest" checkout option. I am not sure why you were not able to access this funtion. Just to be sure we did have our IT department check and it seems that this feature is working properly. In the future if you are having any issues please do not hesitate to reach our to our customer service department. We will be sure to resolve any problems that you may be experiencing. We appreciate your feedback. 


R
Shopper Approved - Verified Customer RoyKeel
04/21/2023

Satisfied overall with the product , customer service and delivery

Customer Service
5/5

Product Choice

New boat

Company Choice

Satisfaction with existing BH-USA boat lift

Company Response

Thank you so much for the 5-star review Roy! We truly appreciate your feedback! 


K
Shopper Approved - Verified Customer KellySchell
04/20/2023

No problems at all, product arrived on time.

Product Choice

It is what I needed

Company Choice

The only supplier I could find.

Company Response

Thank you for the 5-star review Kelly! We appreciate your feedback!

Galvanized Chock Angle Bracket Kit - 16 in.
Galvanized Chock Angle Bracket Kit - 16 in.
Read more reviews about this product

04/20/2023

Worked perfectly for my application.


R
Shopper Approved - Verified Customer Robert C.
04/19/2023 , Mississippi

your phone system is terrible

Company Choice

experience

Product Choice

repair

Company Response

Hello Robert,

We apologize for the inconvenience. We can confirm our phones have been working properly all morning. We spoke with the representative that you spoke with and she said that the call was dropped. Seems like a loss of signal may have occurred. Please give us a call back and we will do our best to help you!

Thank you!  


S
Shopper Approved - Verified Customer StuartCummings
04/11/2023

I've ordered all my boat lift parts from BH-USA for over 10yrs

Product Choice

For sure fit

Company Choice

Great service, pricing and tech support when needed!

Company Response

Thank you for the 5-star review Stuart! and a huge thank you for the continued support and buisness and we hope to continue this relationship with you for many years to come! 


R
Shopper Approved - Verified Customer RodZeinstra
03/31/2023

Crating was in rough shape, product remained undamaged.

Company Response

Thank you for the review Rod. Unfortunetly sometimes the crates get damaged in the shipping process when being transferred from truck to truck. We are happy to hear that your products arrived unscathed. 


L
Shopper Approved - Verified Customer LanceAasletten
03/24/2023

Linda is always very knowledgeable and helpful

Product Choice

Linda gave me the proper direction

Company Choice

ordered before

Company Response

Thank you for the 5-star review Lance!!  We love to hear that our customer service representatives are doing a great job!


C
Shopper Approved - Verified Customer Charlie
03/20/2023

Great customer service!

Company Response

Thank you for the 5-star review Charlie!! We pride ourselves on exceptional customer service and we are happy to hear that you were so well taken care of!


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