bestvacuum.com Reviews

4.8 Overall Satisfaction Rating

Based on 8,476 Ratings

5
7264 (85.7%)
4
1006 (11.9%)
3
173 (2%)
2
21 (0.2%)
1
12 (0.1%)
7,000+ 5 stars in a row

Delivery Time

4.9 Average

5
(1,513)
4
(108)
3
(26)
2
(15)
1
(11)

Product Satisfaction

4.8 Average

5
(1,456)
4
(172)
3
(31)
2
(5)
1
(9)

Customer Service

4.6 Average

5
(136)
4
(20)
3
(11)
2
(2)
1
(5)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

bestvacuum.com

About Us

Best Vacuum is not a chain store. We're not a megastore.  Founded in 1983, The business grew from independent retail stores serving Chicago into one of the longest standing e-commerce sites offer the world’s best vacuums. 

We've worked hard to bring to Web users the same friendly service and expert advice that we provide our original store customers. That's why we encourage you to call us - toll-free at 1-844-496-1733.  Don't just browse our Web pages, use our instant chat to get expert advice on all makes and models. 

Remember, unlike massive websites focused on selling everything, Best Vacuum offers friendly, knowledgeable, and expert advice to help you choose not just the best vacuum, but the best vacuum for your needs.

A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
S

Scott H.
Today , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

highly recommended A+++
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So easy.
B

Betsy
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy navigation and efficient check-out
A

Angela C.
5 days ago , New York

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is the ONLY place I buy my Miele vacuums, bags, and filters. Satisfied customer for over 10 years!
N

NJ M.
5 days ago , New Jersey

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great selection very prompt responses to emails. Vacuum came well packed and in perfect condition. No tax.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
D

David K.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Performed as expected.....good service.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
4/5
T

terry G.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No tax... no shipping... speedy transaction!
K

kathy H.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to find exactly what I needed,
Thank you
K

Kitty M.
1 week ago , Texas

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have always been satisfied by the products, knowledge of employees and the company's policy of standing behind their products.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
C

Chris W.
1 week ago , Vermont

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Very good, however transitioning from the Wish List to the Cart seems a little bit clunky. But, your response speed and professionalism is significantly above the norm.
J

Judy W.
1 week ago , Illinois

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

no thanks
Product Satisfaction
5/5
Delivery
4/5
T

Toni G.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use website
P

Paul L.
1 week ago , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

For the most party the site is easy to navigate. However, I could not find replacement wheels for our Miele canister vacuum. Thanks for the discount code though.
Product Satisfaction
5/5
CustomerService
4/5
Delivery
5/5
T

Tessie G.
1 week ago , California

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick & easy.
J

judy P.
1 week ago , Georgia

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great service
V

Verlyne M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Very simple
C

Cynthia R.
1 week ago , Virginia

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Website is difficult to use
M

Martha H.
1 week ago , New Hampshire

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

checkout is a long, complicated and time-consuming procedure
J

Judith J.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy.
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