"I have dealt with one particular representative, Andy, who has been a pleasure to deal with each and every time. I came to learn of this ticket vendor as the result of an unfortunate experience with another such vendor. Since having had that bad experience, I now know what a treasure I have in someone like Andy at Best in the House Tickets. Andy has gone above and beyond for the betterment of our experience at a couple of events now and I am positive of one thing... whenever I need tickets to an event in the future I will always check to see if Andy with Best in the House Tickets has them first. One year it appeared I was not going to be able to present tickets to my daughter as I had hoped on Christmas morning, I was beyond disappointed, it was her big present after all. I called and had the good fortune to speak with Andy, who in my opinion, moved heaven and earth to make sure I received them by Christmas morning. He made my Christmas perfect for me by giving me the opportunity to see my daughter's face light up when I gave her the perfect gift, tickets to her 1st concert and to her favorite band!!! I will remember and cherish that Christmas morning forever thanks to Andy, his efforts made two women's dreams come true because he went that extra mile and in turn has my loyalty. When I ran into a snag with my last event booking, you guessed it, I spoke with Andy who managed to get us even better tickets than I had originally been able to book myself. I cannot wait to give this experience to my daughter and look forward to any event where Best in the House Tickets and Andy have any hand in assisting us, as I know it will be top notch because of it. "