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Shopper Approved collects trusted reviews from customers who have made a verified purchase.
MICHELLE S - 3 weeks ago
Hello, I still have not received my order. I am very unhappy with the service.
3 weeks ago - FL
We ordered 20 loveseats from you on 09/11/2023. I was told that there would be a 3-4 week lead time. I then asked if your company would have a problem delivering to a Military base as we ship direct to our customer. I was told no. These items still have not delivered and our customer is very unhappy with us right now.
florence M - 11/06/2023
I have the chaise and chair now I need this couch but its now discontinued I am looking everwhere for this.
Tom - 11/04/2023
Product came faster than expected
11/04/2023 - NY
Was unsure at first about if this site was legit but the price was cheaper than other places so I decided to give it a shot and it paid off
Rashida C - 11/02/2023
Ad deceived me as supplier cannot deliver to Canada . CSR did not offer any alternatives. I am very disappointed as the piece looks beautiful and I live closer to the state of N.Y. than the next major city in my Province LOL :-(
11/02/2023 - ON
Would of liked the CSR to offer an alternative method of delivery or address of nearest supplier that delivers to all of North America.
Donna W - 10/30/2023
Excellent company to work with.
10/30/2023 - CO
The company was responsive, communicated every step, and provided excellent, professional delivery!
Shamim H - 10/27/2023
I bought this bed a few years back. After year or two all the artificial leather on the panels are piling off. I spend so much money for this bed but looks like I’ve to replace the whole bed soon.
BWebster - 10/25/2023
We thought all 3 seats on the couch reclined. Turns out, only the ends recline. Other than than, everything was great other than the time it took to ship and receive after the purchase was made.
10/25/2023 - CA
Shipping times took forever.
marsha G - 10/23/2023
The bed was set up by the store, they were great. But we now need to move it. I can not figure out how to get the drawers out. I have looked all over for a video. There is no release on the middle track or t drawer that I can find. Please help
Lisa A - 10/22/2023
Excellent well made bed. Delivery process was smooth and white glove is worth it.
10/22/2023 - CA
the only thing I didn't love was the full six weeks I had to wait to receive the bed. Otherwise I would buy again and recommend to family and friends.
Carol A - 10/09/2023
I love the set. It did take a lot longer to arrive than expected, but it was worth it. The cargo company's personnel did an excellent job putting the set together. They did mention that the swivel chairs were a challenge. One of the chair is not stationary, and rocks, which is the only reason I've given this 4 stars. This has been reported to the furniture company I purchased it from. All and all the set is an accent to our condition that will last a lifetime!
10/09/2023 - LA
The service department members were very accommodating and were quick to respond when I had questions concerning delivery.
Deborah - 10/01/2023
I shopped all over the Internet and this was the best price on this mirror.
Deborah - 10/01/2023
I shopped all over the Internet and this was the best price on this night stand. Great quality exceptional drawer glides.
Deborah - 10/01/2023
I shopped all over the Internet and this was the best price on this dresser. Great quality exceptional drawer glides.
Hannah - 09/20/2023
Fell on hard times last summer and couldnt justify the cost of getting an ottoman, even if it was the perfect finishing touch and accent to my new living room. Well, a year went by and I just learned it was discontinued. :( Someone tell these design companies to stop discontinuing unique and lovely items. Instead how about one of the million grey, beige or greige ottomans that exist everywhere.. BORING.
Laura B - 09/18/2023
Beautiful solid wood construction with deep drawers for storage!
09/18/2023 - TN
Overall, love the product! Customer service went a little overboard with asking me if my items were received okay by constantly calling, emailing, and texting me.
Timothy H - 08/31/2023
Very nice couch. Great padding and materials. It is very comfortable and so far, a great product!
08/31/2023 - OH
Excellent experience overall. Delivery was in about 4 weeks and the delivery guys were excellent. Overall, I would certainly buy here again.
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