Great experience from start to finish. I had a lot of questions when I first called and they were helpful and patient in the explanations. Were not pushy or trying to up-sell to the most expensive goal. Ordering was easy, delivery was quick (came 1 day EARLIER than predicted) and all the supplies were included. Their installers were great and well worth the money (watching them do it made me glad that I didn't try to put it up with my buddy as was my original plan). The goal is first rate, durable and well made. I'm sure my boys will be using it for years to come.