barcode-arena.com Reviews

Called and got someone on the phone right away. They pulled up my order and helped me troubleshoot a settings issue I was having on a barcode scanner and we solved it in a few minutes. Very knowledgeable staff and great products. I've ordered from them twice and will be back when I need more gear.

This seriously is some of the best customer service I have experienced to date. The individual I spoke with walked me through the issue I was having step-by-step, having extreme patience and respect, and seriously went above and beyond with the help. We finally figured out the specific issue I was having and it works even better than I expected it to when I ordered the device. Highly recommend these guys for any scanner/barcoding needs. Thanks a lot guys, you killed it!

This company understands the true meaning of "After Sales Service". Always available and willing to provide customer support on all the products they sell. Highly recommended.

I needed to do something very particular with the scanner to make it work properly via bluetooth, and their customer service stayed on the phone with me for over half an hour making sure that I got it to work. They really went above and beyond

Good technical support

very helpful and knowledgable

I mistakenly ordered scanners that had an operating system that was not compatible with the programs that my IT department has developed. I reached out to Barcode Arena customer service and they were phenomenally quick at sending me two different scanners that would get the job done. Exchanging the scanners that didn't work with my programs was made very easy!

Very helpful. They were kind enough to help me program the barcode scanner with advanced formatting. Thank you!

Excellent customer support. They were able to assist me with Android bluetooth connection issues quickly and easily.

Fantastic Support! We were stuck as our team reset the scanner and lost the settings. The Barcode Arena team quickly solved our problem and we got up and running very quickly.

I ordered two barcode scanners as our business is switching over to barcodes as we grow. I ordered two that weren't the best fit for what we needed but barcode arena was extremely responsive and happy to talk to me in order to figure out what we best needed and then was willing to exchange them. As we continue to grow and need additional product or have questions its a no brainer to return to them.

Outstanding service with Louis Fruchtman.
Had a problem with a software file on the MC70 that I ordered. The service desk replied back to me within 30 minutes and solved my issue very quickly!

I am a first time customer. I normally do not bother with reviews but in this case I thought it was well earned. The experience was professional from start to finish. I buy a lot of gear for my employer so I really appreciate good service.

We worked with Jeremy Norman on debugging some phone issues. Jeremy was very quick, helpful, patient and knowledgable about the device settings and we were able to quickly resolve the issue. We appreciate Jeremy's timely help.

Louis is very knowledgeable; he helped me to setup the scanners.