09/22/2023 , FL
Always prompt and accurate support for any issues with scanners purchased with Barcode-Arena. Louis is the man!
09/19/2023 , TN
Great Customer Service. Louis F. has helped me out more than once. Great Resource to use if you run into a problem.. Pointed me in the right track.
09/14/2023 , NY
Excellent prompt support
09/08/2023 , MO
Louis was fantastic in solving my issues from trouble shooting what scanner was required to helping me enable critical functions to get them configured. Thanks to them I will be able to make my deadlines and finish my project.
08/22/2023 , AK
Louis F. was such a blessing to work with! Although I had never completed a scanner set up before, Louis was patient and calm while he walked me through every step of the scanner setup, and also troubleshooted some major issues that had been causing my scanners to function improperly. In the end, I needed a second scanner sent to me. I immediately contacted Louis upon delivery to ensure that I was completing the process correctly. When we discovered that the real issue was that the original POS system setup was done incorrectly, Louis gave sound advice on how to mitigate these issues in the future. I am grateful for the assistance I received, and will be contacting Louis F. at Barcode Arena in the future for any scanner needs that my store may have.
06/01/2023 , TX
I just want to let you all know I love ordering from you. We've only ordered scanner batteries but each time I've ordered has been a positive experience. Here's why: 1. I called before I ordered the very first time. I was easily able to speak with someone who helped me know what I needed. 2. Every time I've ordered, the items are shipped within 24 hours, and delivered via UPS within 3-4 days. (We are FedEx Ground contractors, but hey I don't mind having the brown trucks deliver to me) 3. The price for the batteries is reasonable and the refurbished batteries last a long time. Thank you for making it easy for me to shop for scanner batteries!
05/04/2023 , NC
Louis F was extremely quick and accurate in helping me troubleshoot my scanner. I would be lost without him! Thank you, Louis!
03/21/2023 , AR
The technician was extremely helpful with getting my issue squared away with the new scanner that we purchased from them. I like how fast quick and efficient he was with getting me back up and running.
03/01/2023 , FL
This team is the best, everyone spent a lot of time with me fixing an issue that even our IT department couldn't fix. I've learned something new! Shoutout to the whole team, especially Jeremy who got my new (and previous) scanner up and running! Saved me a good amount of $$!
05/18/2022 , CA
I needed help starting a recently purchased scanner Louis was really helpful, cordial to the point and quickly resolved the issues I had and more. Grateful customer here. Thank you, Miguel
04/13/2022 , FL
I needed help with 2 of my Zebra Symbol handhelds, they were not connecting to my WiFi. Louis helped get me the drivers and install instructions. It fixed my issue. Thanks Louis for your assistance! A++++
02/09/2022 , CA
Stellar customer service, these guys are bookmarked! Louis F has always provided quick, clear, concise, and friendly help whenever I've needed it. I wanted to send something in for repair, however, Louis was knowledgeable enough to diagnose the issue over email and no repair needed. Buy with confidence!
02/01/2022 , NJ
Called and got someone on the phone right away. They pulled up my order and helped me troubleshoot a settings issue I was having on a barcode scanner and we solved it in a few minutes. Very knowledgeable staff and great products. I've ordered from them twice and will be back when I need more gear.
This seriously is some of the best customer service I have experienced to date. The individual I spoke with walked me through the issue I was having step-by-step, having extreme patience and respect, and seriously went above and beyond with the help. We finally figured out the specific issue I was having and it works even better than I expected it to when I ordered the device. Highly recommend these guys for any scanner/barcoding needs. Thanks a lot guys, you killed it!
10/06/2021 , FL
This company understands the true meaning of "After Sales Service". Always available and willing to provide customer support on all the products they sell. Highly recommended.
08/24/2021 , NY
I needed to do something very particular with the scanner to make it work properly via bluetooth, and their customer service stayed on the phone with me for over half an hour making sure that I got it to work. They really went above and beyond
07/29/2021 , AZ
Good technical support
very helpful and knowledgable
02/24/2021 , IN
I mistakenly ordered scanners that had an operating system that was not compatible with the programs that my IT department has developed. I reached out to Barcode Arena customer service and they were phenomenally quick at sending me two different scanners that would get the job done. Exchanging the scanners that didn't work with my programs was made very easy!
02/12/2021 , OH
Very helpful. They were kind enough to help me program the barcode scanner with advanced formatting. Thank you!
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