barcode-arena.com Reviews

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184 Verified Customer Reviews

184 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
178
(96.7%)
4 Shopper Approved - Review Star
6
(3.3%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
168
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
5.0
5 Shopper Approved - Review Star
181
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Delivery Time
4.9
5 Shopper Approved - Review Star
173
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
100+

5-star reviews

6 years collecting reviews
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J
Jeff R.
02/05/2024 , FL

What a tremendous overall experience this was! Their team went above and beyond to assist us and we could not be any more grateful. The RFID scanner we picked up works great and the RFID Linked App is pure genius. This has made our operations runs more smoothly. The very fact that this technology prevents shortage, overage, and wrong ticketing chargebacks from the major retailers makes having this a no-brainer! I highly recommend their scanners and especially the RFID Linked App., no company should be without this.

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

W
Will
09/22/2023 , FL

Always prompt and accurate support for any issues with scanners purchased with Barcode-Arena. Louis is the man!

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

S
shaned
09/19/2023 , TN

Great Customer Service. Louis F. has helped me out more than once. Great Resource to use if you run into a problem.. Pointed me in the right track.

Would Recommend
5/5
Customer Service
5/5
Delivery
4/5

D
Dennis H.
09/14/2023 , NY

Excellent prompt support

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

J
John A.
09/08/2023 , MO

Louis was fantastic in solving my issues from trouble shooting what scanner was required to helping me enable critical functions to get them configured. Thanks to them I will be able to make my deadlines and finish my project.

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

A
Ashlie C.
08/22/2023 , AK

Louis F. was such a blessing to work with! Although I had never completed a scanner set up before, Louis was patient and calm while he walked me through every step of the scanner setup, and also troubleshooted some major issues that had been causing my scanners to function improperly. In the end, I needed a second scanner sent to me. I immediately contacted Louis upon delivery to ensure that I was completing the process correctly. When we discovered that the real issue was that the original POS system setup was done incorrectly, Louis gave sound advice on how to mitigate these issues in the future. I am grateful for the assistance I received, and will be contacting Louis F. at Barcode Arena in the future for any scanner needs that my store may have.

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

M
MCK E.
06/01/2023 , TX

I just want to let you all know I love ordering from you. We've only ordered scanner batteries but each time I've ordered has been a positive experience. Here's why: 1. I called before I ordered the very first time. I was easily able to speak with someone who helped me know what I needed. 2. Every time I've ordered, the items are shipped within 24 hours, and delivered via UPS within 3-4 days. (We are FedEx Ground contractors, but hey I don't mind having the brown trucks deliver to me) 3. The price for the batteries is reasonable and the refurbished batteries last a long time. Thank you for making it easy for me to shop for scanner batteries!

Would Recommend
5/5
Delivery
5/5

P
Pamela
05/04/2023 , NC

Louis F was extremely quick and accurate in helping me troubleshoot my scanner. I would be lost without him! Thank you, Louis!

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

M
macTechT1000
03/21/2023 , AR

The technician was extremely helpful with getting my issue squared away with the new scanner that we purchased from them. I like how fast quick and efficient he was with getting me back up and running.

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

C
Cameron
03/01/2023 , FL

This team is the best, everyone spent a lot of time with me fixing an issue that even our IT department couldn't fix. I've learned something new! Shoutout to the whole team, especially Jeremy who got my new (and previous) scanner up and running! Saved me a good amount of $$!

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
05/18/2022 , CA

I needed help starting a recently purchased scanner Louis was really helpful, cordial to the point and quickly resolved the issues I had and more. Grateful customer here. Thank you, Miguel

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

J
Jeff
04/13/2022 , FL

I needed help with 2 of my Zebra Symbol handhelds, they were not connecting to my WiFi. Louis helped get me the drivers and install instructions. It fixed my issue. Thanks Louis for your assistance! A++++

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

7
707PetGuy
02/09/2022 , CA

Stellar customer service, these guys are bookmarked! Louis F has always provided quick, clear, concise, and friendly help whenever I've needed it. I wanted to send something in for repair, however, Louis was knowledgeable enough to diagnose the issue over email and no repair needed. Buy with confidence!

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

J
Jon S.
02/01/2022 , NJ

Called and got someone on the phone right away. They pulled up my order and helped me troubleshoot a settings issue I was having on a barcode scanner and we solved it in a few minutes. Very knowledgeable staff and great products. I've ordered from them twice and will be back when I need more gear.

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

C
Chase M.
10/14/2021

This seriously is some of the best customer service I have experienced to date. The individual I spoke with walked me through the issue I was having step-by-step, having extreme patience and respect, and seriously went above and beyond with the help. We finally figured out the specific issue I was having and it works even better than I expected it to when I ordered the device. Highly recommend these guys for any scanner/barcoding needs. Thanks a lot guys, you killed it!

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

R
Robert M.
10/06/2021 , FL

This company understands the true meaning of "After Sales Service". Always available and willing to provide customer support on all the products they sell. Highly recommended.

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

M
mathew B.
08/24/2021 , NY

I needed to do something very particular with the scanner to make it work properly via bluetooth, and their customer service stayed on the phone with me for over half an hour making sure that I got it to work. They really went above and beyond

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

O
Omar
07/29/2021 , AZ

Good technical support

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

A
Anonymous Customer
03/26/2021

very helpful and knowledgable

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

P
Phenomenal C.
02/24/2021 , IN

I mistakenly ordered scanners that had an operating system that was not compatible with the programs that my IT department has developed. I reached out to Barcode Arena customer service and they were phenomenally quick at sending me two different scanners that would get the job done. Exchanging the scanners that didn't work with my programs was made very easy!

Would Recommend
5/5
Customer Service
5/5
Delivery
5/5

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