bakerbros.com Reviews

About this Company

The Baker Bros. Dozen

Baker Bros has been an Arizona family owned and operated company since 1945. With almost 70 years of experience in the community, we have been fortunate to help many friends and their families.

While others may offer a big box of “stuff”, our focus has been and remains flooring for 8 decades.

Our flooring design consultants average more than 20 years of flooring experience, and continue formal education programs on the latest trends that allows them to offer you the best expert advice.

EXPERT INSTALLATION – All our installation teams are experienced, licensed, bonded and insured, giving you the ultimate in satisfaction.

BUYING POWER: As Arizona’s largest flooring retailer and charter member of the National Floor Covering Alliance, our purchasing power allows us to offer you outstanding values on the best that flooring has to offer.

CONVENIENCE: Open 7 days a week, with 7 conveniently located showrooms, we are always “around the corner” for your convenience.

Filter

556 Verified Customer Reviews

556 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
452
(81.3%)
4 Shopper Approved - Review Star
70
(12.6%)
3 Shopper Approved - Review Star
18
(3.2%)
2 Shopper Approved - Review Star
10
(1.8%)
1 Shopper Approved - Review Star
6
(1.1%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
459
4 Shopper Approved - Review Star
61
3 Shopper Approved - Review Star
13
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
12
Customer Service
4.2
5 Shopper Approved - Review Star
87
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
11

5 years collecting reviews

About This Company

The Baker Bros. Dozen

Baker Bros has been an Arizona family owned and operated company since 1945. With almost 70 years of experience in the community, we have been fortunate to help many friends and their families.

While others may offer a big box of “stuff”, our focus has been and remains flooring for 8 decades.

Our flooring design consultants average more than 20 years of flooring experience, and continue formal education programs on the latest trends that allows them to offer you the best expert advice.

EXPERT INSTALLATION – All our installation teams are experienced, licensed, bonded and insured, giving you the ultimate in satisfaction.

BUYING POWER: As Arizona’s largest flooring retailer and charter member of the National Floor Covering Alliance, our purchasing power allows us to offer you outstanding values on the best that flooring has to offer.

CONVENIENCE: Open 7 days a week, with 7 conveniently located showrooms, we are always “around the corner” for your convenience.

Filter
L
LRaz
3 weeks ago , AZ

Great experience! Roy was very knowledgeable and convinced me to look at cat proof styles (no loops) when he asked me if I had pets. He was also very patient with me as I lugged many samples home several times. Mark was just as helpful to me when Roy was off. I changed my mind a few times and am very happy with my final purchase. The installation was top notch and they worked with me when I wasn't able to be home during the installation process. I would 100% return to Baker Bros for any flooring needs.

Would Buy Again
5/5

J
Jan J.
4 weeks ago , AZ

The staff was most helpful and accommodating. I purchased two area rugs. I actually changed my order before items were shipped and the process went quite smoothly despite the need for my sales lady to make some quick calls.
Thank you for your assistance.

Would Buy Again
4/5

S
Sandi
12/12/2021 , AZ

We had an issue with a box of vinyl planks that we were unable to use. I contacted my store on a Friday and received a call on Monday morning from Kelly in customer service. Kelly went above and beyond to make sure we got a replacement box so we could finish our kitchen floor. Kelly contacted us with updates as soon as she got them, and somehow she was able to get the replacement box within a few days.

Would Buy Again
5/5
Customer Service
5/5

V
Very S.
11/24/2021 , AZ

Baker Brothers is a one-stop shop. No need to go through the middle person to complete your project. Our salesperson was very nice and very patient with us as we chose our flooring and amended our project trying to stick to a certain budget. The installer they sent was very knowledgeable in his craft. The flooring turned out beautiful.
Thank you.

Would Buy Again
5/5

H
Helen
11/19/2021 , AZ

These guys did an awesome job from the grout to the tiles to the clean up. We love the tiles and it was perfectly installed. Will be using Baker Bros again.

Would Buy Again
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business  Visit bakerbros.com

© 2022 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2022