backyardpoolsuperstore.com Reviews

About this Company

Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.

  • With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions. 
  • We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
  • When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.

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10,918 Verified Customer Reviews

10,918 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
10K+
(94.2%)
4 Shopper Approved - Review Star
429
(3.9%)
3 Shopper Approved - Review Star
138
(1.3%)
2 Shopper Approved - Review Star
34
(0.3%)
1 Shopper Approved - Review Star
37
(0.3%)

Delivery Time
4.7
5 Shopper Approved - Review Star
2170
4 Shopper Approved - Review Star
337
3 Shopper Approved - Review Star
88
2 Shopper Approved - Review Star
25
1 Shopper Approved - Review Star
34
Product Satisfaction
4.7
5 Shopper Approved - Review Star
2157
4 Shopper Approved - Review Star
347
3 Shopper Approved - Review Star
86
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
42
Price Satisfaction
4.7
5 Shopper Approved - Review Star
2055
4 Shopper Approved - Review Star
449
3 Shopper Approved - Review Star
119
2 Shopper Approved - Review Star
18
1 Shopper Approved - Review Star
13
Customer Service
4.4
5 Shopper Approved - Review Star
140
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
10K+

5-star reviews

10 years collecting reviews
Filter
S
Shopper Approved - Verified Customer Sue Y.
1 week ago

Great


D
Shopper Approved - Verified Customer Dave V.
1 week ago

Easy ordering. Couldn’t order thru Amazon because they placed a shipping restriction to CA, so glad you offer same price and online ordering for the same product on your website.


M
Shopper Approved - Verified Customer Merle D.
1 week ago

Thank you

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Sheri R.
1 week ago

Great


S
Shopper Approved - Verified Customer Steve
1 week ago

easy to order, just wish was able to speak with someone via telephone.


A
Shopper Approved - Verified Customer Andrew D.
1 week ago

It was easy.


Q
Shopper Approved - Verified Customer Qaiss M.
1 week ago

Good


A
Shopper Approved - Verified Customer Alex P.
1 week ago

Terrific


M
Shopper Approved - Verified Customer Mary C.
1 week ago

Fast and easy!


S
Shopper Approved - Verified Customer Stephen H.
1 week ago

It was difficult to use my card and that was a good thing.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Sean
2 weeks ago

Part came quick and worked as intended

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

S
Shopper Approved - Verified Customer Steven
2 weeks ago

1st time user


D
Shopper Approved - Verified Customer Diane C.
2 weeks ago , FL

Wonderful experience and fair prices. The product is fun too.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jeff
2 weeks ago

So far great


D
Shopper Approved - Verified Customer Dan J.
2 weeks ago

Great service


D
Shopper Approved - Verified Customer David
3 weeks ago

Probably not their fault but did not have five of the ten parts I needed for my Polaris 280....Otherwise fine so far.


F
Shopper Approved - Verified Customer Firenza
3 weeks ago

Easy site navigation. Quick shipping.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer joe E.
3 weeks ago

ok


C
Shopper Approved - Verified Customer Carey P.
3 weeks ago

Good


R
Shopper Approved - Verified Customer Robert
3 weeks ago

Tje website is borrible. Kicked me to address and shipping method 7 times before acceptring payment. I do not want to be forced to sign up. I just want to buy my stuff amd go.


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