Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.
- With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions.
- We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
- When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.
10,403 Verified Customer Reviews
10,403 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.
- With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions.
- We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
- When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.
Video Reviews
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Matt M.1 week ago
Good prices!
Michael B.1 week ago
This is a very easy site to use.
Anonymous Customer1 week ago
****
Mitch M.2 weeks ago
Tried to ask verification of product details on the on-line chat line just prior to hitting the order button. I was hoping that someone could just confirm that the product I'm ordering is a cross-match to my existing product. Just got a note back saying the Call Center is closed. I have to now submit an order without the comfort of your staff's review of my order for appropriateness. I do not wish to have to order, wait, and then possibly send back a wrong part less stockiing fees, shipping, etc. Ugh...did that once before with Backyard Pool. Dr. Mitch
john K.2 weeks ago
Very reasonable pricing. So far, great service.
David. H.2 weeks ago
This is the first time for me to shop here. I hope it’s a pleasant experience.
Anonymous Customer2 weeks ago
Quick and easy purchase, let's see the delivery...
Mikey M.3 weeks ago , FLORIDA
Easy set up!
Rick W.3 weeks ago
Chat and email conversations were prompt and informative. Bought new pool pump at great price.
michael G.12/26/2022
very frustrating. I need this asap and would pay for overnight. there is no option and no one answers the phone when I call. just prompts with no chance to speak to anyone
Ossie P.12/24/2022 , FL
Received motor very quickly. I only wish the gaskets/ seals were included.
James D.12/17/2022
Shopping made easy, thank you!
Ann L.12/02/2022
Very Easy
R.11/21/2022
Quality of the Clorox filters vs the Pleatco filters is questionable - time will tell but, from observation, I don't see a same or better filter. I'm trying to understand why Backyard Pool Super Store would recommend the Clorox filter over Pleatco.
Regards the delivery - Backyard did an outstanding job of pulling the order the same day it was placed and ensuring that I received it the very next day!
Guadalupe S.11/20/2022
Do not agree with not having the ability to have billing address different from delivery address not convenient
Deborah S.11/18/2022
I will need notification ahead of delivery to be there to sign for it...
Thank you
Anonymous Customer11/16/2022
Great price. Didn’t like being forced to create an account.
Marge C.11/11/2022
Your web site should be able to have a different shipping than billing address.
Mary A.11/05/2022 , MS
Easy order and quick delivery. Fair price too.
William I.10/16/2022 , Florida
Love the robot. The smartphone app was easy to use & has many great features. Happy that I went the extra to get the remote system with this unit. Shipping was fast as well. Nice company to do business with....
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