backyardpoolsuperstore.com Reviews

About this Company

Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.

  • With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions. 
  • We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
  • When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.

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10,509 Verified Customer Reviews

10,509 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
9899
(94.2%)
4 Shopper Approved - Review Star
410
(3.9%)
3 Shopper Approved - Review Star
135
(1.3%)
2 Shopper Approved - Review Star
30
(0.3%)
1 Shopper Approved - Review Star
35
(0.3%)

Delivery Time
4.7
5 Shopper Approved - Review Star
2109
4 Shopper Approved - Review Star
331
3 Shopper Approved - Review Star
88
2 Shopper Approved - Review Star
24
1 Shopper Approved - Review Star
34
Product Satisfaction
4.7
5 Shopper Approved - Review Star
2098
4 Shopper Approved - Review Star
339
3 Shopper Approved - Review Star
85
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
42
Price Satisfaction
4.7
5 Shopper Approved - Review Star
1998
4 Shopper Approved - Review Star
442
3 Shopper Approved - Review Star
116
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
13
Customer Service
4.4
5 Shopper Approved - Review Star
139
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
9,500+

5-star reviews

9 years collecting reviews

Video Reviews

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C
Shopper Approved - Verified Customer CHERYL
Today

easy to find the products needed.


W
Shopper Approved - Verified Customer Walt R.
5 days ago

Everything went fine.

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

L
Shopper Approved - Verified Customer Lisa G.
1 week ago

I wish it would let me know how long shipping takes on my order


H
Shopper Approved - Verified Customer Holly
1 week ago

Received fast!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

so far so good


R
Shopper Approved - Verified Customer Roger
1 week ago

No comment

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Richard
1 week ago

Had what I needed, no hassle


J
Shopper Approved - Verified Customer Julie M.
1 week ago

Easy process. It would be helpful to know how long it takes for shipping time


A
Shopper Approved - Verified Customer Anne C.
1 week ago

very easy. However, I thought new customers were going to receive a discount, which I did not receive. Please advise in an email or 917 838-8483..Thank you.


A
Shopper Approved - Verified Customer Anne C.
1 week ago

very easy. However, I thought new customers were going to receive a discount, which I did not receive. Please advise in an email or 917 838-8483..Thank you.


D
Shopper Approved - Verified Customer Debra
1 week ago

Great


B
Shopper Approved - Verified Customer Bernice M.
1 week ago , Ca

Easy, found the right product

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer John
1 week ago

Thank you for getting back to me in a day. And helpful


T
Shopper Approved - Verified Customer Thomas C.
1 week ago

x

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

D
Shopper Approved - Verified Customer Duane
2 weeks ago

Excellent.


J
Shopper Approved - Verified Customer Jon N.
2 weeks ago

Thank you.

Product Satisfaction
4/5
Price
4/5
Customer Service
4/5
Delivery
4/5

R
Shopper Approved - Verified Customer RObert
2 weeks ago

Fast checkout.


S
Shopper Approved - Verified Customer steven
3 weeks ago

On line ordering was super easy


E
Shopper Approved - Verified Customer Evelyn S.
3 weeks ago

It was easy, I just wish the hose were longer.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

W
Shopper Approved - Verified Customer Wayne F.
3 weeks ago

So far so good. Although I haven't received product yet.


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