backyardpoolsuperstore.com Reviews

About this Company

Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.

  • With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions. 
  • We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
  • When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.

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10,749 Verified Customer Reviews

10,749 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
10K+
(94.2%)
4 Shopper Approved - Review Star
420
(3.9%)
3 Shopper Approved - Review Star
137
(1.3%)
2 Shopper Approved - Review Star
31
(0.3%)
1 Shopper Approved - Review Star
36
(0.3%)

Delivery Time
4.7
5 Shopper Approved - Review Star
2154
4 Shopper Approved - Review Star
335
3 Shopper Approved - Review Star
88
2 Shopper Approved - Review Star
25
1 Shopper Approved - Review Star
34
Product Satisfaction
4.7
5 Shopper Approved - Review Star
2142
4 Shopper Approved - Review Star
344
3 Shopper Approved - Review Star
86
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
42
Price Satisfaction
4.7
5 Shopper Approved - Review Star
2039
4 Shopper Approved - Review Star
447
3 Shopper Approved - Review Star
119
2 Shopper Approved - Review Star
18
1 Shopper Approved - Review Star
13
Customer Service
4.4
5 Shopper Approved - Review Star
140
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
10K+

5-star reviews

8 years collecting reviews

Video Reviews

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R
Shopper Approved - Verified Customer rich
1 day ago

na

Product Satisfaction
4/5
Price
5/5
Delivery
4/5

D
Shopper Approved - Verified Customer Diahan
4 days ago

We have two residences. I would prefer to hare it delivered to the other house but that is not our billing address

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Corrie C.
4 days ago

Great so far.

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

E
Shopper Approved - Verified Customer Errol Y.
6 days ago

Quick and simple


A
Shopper Approved - Verified Customer Anonymous Customer
6 days ago

Great price, easy checkout!!


J
Shopper Approved - Verified Customer James H.
1 week ago

efficient


A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

You need Apple and Google pay… entering 30 boxes to checkout is painful.


J
Shopper Approved - Verified Customer Jim
1 week ago

I would like to receive this item sooner.


A
Shopper Approved - Verified Customer Alan H.
1 week ago

Awesome service,good price

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

Annoying to have to create a password but otherwise fine.


J
Shopper Approved - Verified Customer Joe F.
1 week ago , Florida

They had what I needed at a good price with free shipping

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer joel S.
1 week ago

VERY stoopid sign-in. I didn't want to check boxes, so I couldn't enter a password. Didn't want to check both bred star boxes either.

EXTREMELY unpleasant checkout. AND had to enter email again below. Very unfriendly


J
Shopper Approved - Verified Customer James B.
1 week ago

Quick, easy and efficient. Thank you. I am actually going to do the work with my pool pump in the new motor this Saturday. So far everything has been perfect and wonderful. I will let you know if I have a problem going forward. I am impressed with everything about your company. :-)

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer David T.
1 week ago

Fine ty


M
Shopper Approved - Verified Customer Michael K.
2 weeks ago

Good Experience


J
Shopper Approved - Verified Customer Joan M.
2 weeks ago

Great!


R
Shopper Approved - Verified Customer Robyn B.
2 weeks ago

Your site was difficult as my card comes to a PO Box and shipping address was a physical address.


S
Shopper Approved - Verified Customer Salvatore C.
2 weeks ago , nv

Great experience

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer David D.
2 weeks ago

If you have to agree to a privacy policy, you shouldn't have to leave the site to see it!

Product Satisfaction
4/5
Price
4/5
Delivery
5/5

G
Shopper Approved - Verified Customer George
2 weeks ago

So far so good. Once I receive the item I will be more confident to provide a true rating.


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