backyardpoolsuperstore.com Reviews

4.9 Overall Satisfaction Rating

Based on 9,422 Ratings

5
8886 (94.3%)
4
360 (3.8%)
3
121 (1.3%)
2
26 (0.3%)
1
29 (0.3%)
8,500+ 5 stars in a row

Delivery Time

4.7 Average

5
(1,878)
4
(298)
3
(85)
2
(23)
1
(28)

Product Satisfaction

4.7 Average

5
(1,862)
4
(312)
3
(80)
2
(20)
1
(38)

Price Satisfaction

4.7 Average

5
(1,782)
4
(397)
3
(104)
2
(17)
1
(12)

Customer Service

4.5 Average

5
(121)
4
(13)
3
(6)
2
(6)
1
(7)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

backyardpoolsuperstore.com

About Us

Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.

  • With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions. 
  • We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
  • When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.

R

Randy D.
Today

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

You should have an option to not need to create an account in order to make a one time purchase.
A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

All is well thus far
A

Alan A.
2 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I didn't receive decals on my filter. I think that they are being mailed to me but have not received them yet. Overall a very good job by your company.
Product Satisfaction
5/5
Price
5/5
CustomerService
4/5
Delivery
5/5
C

Cynthia
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

very confusing. have little confidence in your site.
C

Cheryl R.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Outstanding Service
A

Anonymous Customer
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy. Straight forward!
J

Jonathan H.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far great. Now just ship it today and get it to me by Friday. Thank you
G

Gloria N.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Awesome!
R

Rodney W.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy at this point.
D

Don V.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Didn't like being forced into making an acct.
Guest checkout would have been nice
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