backyardpoolsuperstore.com Reviews

4.9 Overall Satisfaction Rating

Based on 9,211 Ratings

5
8686 (94.3%)
4
356 (3.9%)
3
116 (1.3%)
2
25 (0.3%)
1
28 (0.3%)
8,500+ 5 stars in a row

Delivery Time

4.7 Average

5
(1,840)
4
(287)
3
(85)
2
(23)
1
(28)

Product Satisfaction

4.7 Average

5
(1,820)
4
(308)
3
(78)
2
(19)
1
(38)

Price Satisfaction

4.7 Average

5
(1,743)
4
(389)
3
(102)
2
(17)
1
(12)

Customer Service

4.6 Average

5
(120)
4
(11)
3
(6)
2
(5)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

backyardpoolsuperstore.com

About Us

Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.

  • With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions. 
  • We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
  • When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.

D

Dotti C.
3 days ago , OR

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I found what I wanted easily!
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
T

TR
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Exact motor as the one removed just black not almond
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
J

Joseph W.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy maneuvering through site. Hopefully shipping is as flawless as ordering. Would recommend that pipe size dimensions be added to product description. Model 3722021-13
V

Vince A.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Used CHAT to get answers to a few questions which was helpful. I usually buy at home depot or online at pool supply world or superstore. You have great prices compared to others. Thank you!
V

Vince A.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Used CHAT to get answers to a few questions which was helpful. I usually buy at home depot or online at pool supply world or superstore. You have great prices compared to others. Thank you!
K

Kenneth H.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fine job with prices, delivery and quality products!
D

Dee T.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Just placed order.....so far so good!
R

Randolph H.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always excellent service!
M

Martin
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Had a small glitch but on the second try it went thru.
R

Radames R.
1 week ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Site was very good. Easy to find what I needed!

Only issue is the quality of the aftermarket impeller I bought for my Hayward pump. Motor is great and super quiet but amount of water being pumped is much less than with OEM impeller. I only bought aftermarket one because the OEM was not in stock. Will never buy aftermarket impeller again. Too bad now I need to buy and tear pump apart again to swap.



Thanks
Product Satisfaction
4/5
Price
5/5
Delivery
5/5
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