backyardpoolsuperstore.com Reviews

About this Company

Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.

  • With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions. 
  • We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
  • When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.

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9,959 Verified Customer Reviews

9,959 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
9387
(94.3%)
4 Shopper Approved - Review Star
385
(3.9%)
3 Shopper Approved - Review Star
127
(1.3%)
2 Shopper Approved - Review Star
26
(0.3%)
1 Shopper Approved - Review Star
34
(0.3%)

Delivery Time
4.7
5 Shopper Approved - Review Star
1973
4 Shopper Approved - Review Star
315
3 Shopper Approved - Review Star
86
2 Shopper Approved - Review Star
23
1 Shopper Approved - Review Star
30
Product Satisfaction
4.7
5 Shopper Approved - Review Star
1960
4 Shopper Approved - Review Star
325
3 Shopper Approved - Review Star
83
2 Shopper Approved - Review Star
20
1 Shopper Approved - Review Star
39
Price Satisfaction
4.7
5 Shopper Approved - Review Star
1873
4 Shopper Approved - Review Star
414
3 Shopper Approved - Review Star
111
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
12
Customer Service
4.5
5 Shopper Approved - Review Star
129
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
10

5000+ 5-star reviews
5 years collecting reviews

About This Company

Here at Backyard Pool Superstore, we believe in customer satisfaction. Our staff is dedicated to making sure your experience with us is not only good, but the best! We are not just "Internet retailers", we are pool and backyard professionals that have been in business for over 20 years. We pride ourselves on fast, professional customer service. We use the latest technology to assist you with your pool, spa, patio, and backyard needs.

  • With many years of experience in all aspects of the pool and backyard industry, we are here to help you with all of your questions. You can chat live with us Monday-Saturday or email us 24/7 any of your questions. 
  • We have many warehouses across the country that we ship out of, the keeps shipping time low and gets the product to your door faster.
  • When you shop with us, you can feel completely at ease, knowing that your experience is safe and secure. You are protected by the industry standard SSL encryption technology. You can shop here at Backyard Pool Superstore, with full confidence that your personal and purchasing information will remain safe and secure.

Video Reviews

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T
Shopper Approved - Verified Customer Tommy C.
2 days ago

Great experience


R
Shopper Approved - Verified Customer Robin S.
2 days ago

I just placed an order. I tried to place it last night and it kept telling me it could not verify my credit card. I had entered a billing address and a shipping address. I think it was trying to use the shipping address to verify my card. Now, your site says the billing and shipping address have to be the same. This is a little frustrating as I don't want the pump I ordered delivered to my UPS store where I receive bills, etc.


D
Shopper Approved - Verified Customer Derek S.
3 days ago

Easy

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
4 days ago

fast and easy


A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

Great service


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