About Backstreet Surveillance
Celebrating 30 Years of Trusted Industry Experience...Backstreet Surveillance provides do-it-yourself security camera systems for homes and businesses nationwide!
We tailor each system to meet the needs of our customers with the goal of exceeding their expectations. Each order is prepackaged and shipped to the customer with everything needed for a fast and easy install. Our systems are designed for the beginner and supported with our award winning (USA based) technical department.
We back our equipment with a full 5 year warranty and free lifetime technical support. Add in free shipping and our 30 day money back guarantee and it’s easy to see Backstreet Surveillance is the right choice. The Backstreet Promise says it all: We promise you will not find a lower price for the same quality and support…anywhere! In simple terms we pride ourselves on meeting our customers' expectations! Our efforts have earned thousands of 5 star customer reviews.
BBB Rating - "A+" Better Business Bureau Rating! We are a proud "ACCREDITED" member of the Better Business Bureau. Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+" the top rating they award!
Shopper Award A 5 Star Rating You Can Trust! We use the internet's most trusted customer review service "Shopper Approved" to document the quality of our equipment and service we provide. All reviews are independently collected and guaranteed authentic. Click on the "Award Button" to check out some of our latest 5 Star Reviews!
Price Match - We Trust Our Prices! We work hard to keep our costs as low as possible and pass the savings on to you. But if you find an item with the SAME quality, performance and warranty, from a supplier who offers the same level of support; we’ll match the price!
Best Quality - Our Quality Guarantee! We only offer reliable equipment that has been completely tested and has a proven track record. Each item is shipped in new condition and includes an easy to follow user guide. Quality you can count on and 100% customer satisfaction.
Money Back Guarantee - 30 Day Money Back Guarantee! Any item can be returned within 30 days from the date of delivery for a refund. If you need to change an item we will be glad to exchange any item for another. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. Simply follow the return policies detailed on this website.
5 Year Warranty - Longest Warranty in the Industry! All equipment is covered under a complete 5 year warranty from the date of delivery. During this time all products are guaranteed against manufacturing and operational defects. In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product.
Support - USA Based - Unlimited Technical Support! We are an American owned company and we provide USA based, Free, Unlimited, Life-time Technical Support for all the equipment we offer. Don’t hesitate; if you have a simple question or need help with remote viewing setup or trouble shooting…our professional, friendly technical staff is here and ready to help!
FREE UPS Ground Shipping Nationwide FREE UPS Shipping! We ship all orders FREE nationwide including Alaska and Hawaii! Most orders are shipped within 24 hours with the exceptions of Friday afternoons and weekends. Orders placed during this time will ship the first or second following business day.
Visit us today! Backstreet-Surveillance.com
8,033 Verified Customer Reviews
8,033 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
About Backstreet Surveillance
Celebrating 30 Years of Trusted Industry Experience...Backstreet Surveillance provides do-it-yourself security camera systems for homes and businesses nationwide!
We tailor each system to meet the needs of our customers with the goal of exceeding their expectations. Each order is prepackaged and shipped to the customer with everything needed for a fast and easy install. Our systems are designed for the beginner and supported with our award winning (USA based) technical department.
We back our equipment with a full 5 year warranty and free lifetime technical support. Add in free shipping and our 30 day money back guarantee and it’s easy to see Backstreet Surveillance is the right choice. The Backstreet Promise says it all: We promise you will not find a lower price for the same quality and support…anywhere! In simple terms we pride ourselves on meeting our customers' expectations! Our efforts have earned thousands of 5 star customer reviews.
BBB Rating - "A+" Better Business Bureau Rating! We are a proud "ACCREDITED" member of the Better Business Bureau. Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+" the top rating they award!
Shopper Award A 5 Star Rating You Can Trust! We use the internet's most trusted customer review service "Shopper Approved" to document the quality of our equipment and service we provide. All reviews are independently collected and guaranteed authentic. Click on the "Award Button" to check out some of our latest 5 Star Reviews!
Price Match - We Trust Our Prices! We work hard to keep our costs as low as possible and pass the savings on to you. But if you find an item with the SAME quality, performance and warranty, from a supplier who offers the same level of support; we’ll match the price!
Best Quality - Our Quality Guarantee! We only offer reliable equipment that has been completely tested and has a proven track record. Each item is shipped in new condition and includes an easy to follow user guide. Quality you can count on and 100% customer satisfaction.
Money Back Guarantee - 30 Day Money Back Guarantee! Any item can be returned within 30 days from the date of delivery for a refund. If you need to change an item we will be glad to exchange any item for another. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. Simply follow the return policies detailed on this website.
5 Year Warranty - Longest Warranty in the Industry! All equipment is covered under a complete 5 year warranty from the date of delivery. During this time all products are guaranteed against manufacturing and operational defects. In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product.
Support - USA Based - Unlimited Technical Support! We are an American owned company and we provide USA based, Free, Unlimited, Life-time Technical Support for all the equipment we offer. Don’t hesitate; if you have a simple question or need help with remote viewing setup or trouble shooting…our professional, friendly technical staff is here and ready to help!
FREE UPS Ground Shipping Nationwide FREE UPS Shipping! We ship all orders FREE nationwide including Alaska and Hawaii! Most orders are shipped within 24 hours with the exceptions of Friday afternoons and weekends. Orders placed during this time will ship the first or second following business day.
Visit us today! Backstreet-Surveillance.com
Today
Shipped the wrong length cat 6
Purchased for:
Home
Company Response
Hi Larry, sorry we made a mistake, we not perfect but we try hard. As always we'll send the correct cable out with a return label for the other asap. Other than that small hiccup how is the system, the warranty, the support etc. Thanks
1 day ago
no issues
Purchased for:
Home
4 days ago
You make it very easy to Shop for the right Camera and DVR. and All the Options to make a complete system..
Purchased for:
Home
1 week ago
Met my needs for security products.
Purchased for:
Home
1 week ago
All is Good Thank you
Purchased for:
Home
2 weeks ago
Was OK. Third time ordering.
Purchased for:
Business
2 weeks ago , Louisiana
So far so good. System not yet installed. Purchase process is great whether you call and order or use the build your own process. Only thing is the 2pt font on camera paperwork needs to change.
Purchased for:
Home
3 weeks ago
Painless
Purchased for:
Home
3 weeks ago
Was very easy to purchase what I needed
Purchased for:
Business
1 month ago
good
Purchased for:
Home
4 weeks ago , Hawaii
Excellent!
Purchased for:
Home
02/17/2023
Web site went down temporarily when I went to order, but it came back up. Website response time in general is a little slow.
Purchased for:
Home
02/16/2023 , CA
It's been a good purchase to this point. Design, shipping and delivery excellent. Now to install and see if it all meets my expectations.
I'm sure it will.
Thanks again.
Purchased for:
Other
02/16/2023
Changing out non Backstreet camera for a Backstreet Pro90D-4K.
Other camera is a 4K and is a good camera but the night color is not as good as the Backstreet cameras. Also needed some tech help, they were great to work with.
Purchased for:
Home
02/16/2023 , New Mexico
By using the website and U-Tube videos I was confident that the recorder and cameras I chose would serve my purpose. The shipment arrived promptly and in good condition.
Purchased for:
Home
02/14/2023 , OH
This site is easy to navigate when looking for items individually or in packages. Also the hardware for installation is easy to find for the systems.
Purchased for:
Home
02/14/2023
None
Purchased for:
Home
02/13/2023
Easy to use website.
Purchased for:
Home
02/12/2023
Excellent products and service
Purchased for:
Home
02/11/2023 , washington
Will Britton answered questions promptly.
Purchased for:
Home
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