backstreet-surveillance.com Reviews

4.8 Overall Satisfaction Rating

Based on 6,125 Ratings

5
4924 (80.4%)
4
1005 (16.4%)
3
174 (2.8%)
2
14 (0.2%)
1
8 (0.1%)
4,500+ 5 stars in a row

Recommend This Company

4.8 Average

5
(5,030)
4
(891)
3
(183)
2
(16)
1
(15)

Customer Service

4.4 Average

5
(178)
4
(43)
3
(29)
2
(12)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

backstreet-surveillance.com

About Us

About Backstreet Surveillance

Celebrating 30 Years of Trusted Industry Experience...Backstreet Surveillance provides do-it-yourself security camera systems for homes and businesses nationwide!

We tailor each system to meet the needs of our customers with the goal of exceeding their expectations. Each order is prepackaged and shipped to the customer with everything needed for a fast and easy install. Our systems are designed for the beginner and supported with our award winning (USA based) technical department.

We back our equipment with a full 5 year warranty and free lifetime technical support. Add in free shipping and our 30 day money back guarantee and it’s easy to see Backstreet Surveillance is the right choice. The Backstreet Promise says it all: We promise you will not find a lower price for the same quality and support…anywhere! In simple terms we pride ourselves on meeting our customers' expectations! Our efforts have earned thousands of 5 star customer reviews.

 

BBB Rating - "A+" Better Business Bureau Rating!  We are a proud "ACCREDITED" member of the Better Business Bureau. Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+" the top rating they award!

Shopper Award A 5 Star Rating You Can Trust!  We use the internet's most trusted customer review service "Shopper Approved" to document the quality of our equipment and service we provide. All reviews are independently collected and guaranteed authentic. Click on the "Award Button" to check out some of our latest 5 Star Reviews!

Price Match - We Trust Our Prices! We work hard to keep our costs as low as possible and pass the savings on to you. But if you find an item with the SAME quality, performance and warranty, from a supplier who offers the same level of support; we’ll match the price!

Best Quality - Our Quality Guarantee!  We only offer reliable equipment that has been completely tested and has a proven track record. Each item is shipped in new condition and includes an easy to follow user guide. Quality you can count on and 100% customer satisfaction.

Money Back Guarantee - 30 Day Money Back Guarantee! Any item can be returned within 30 days from the date of delivery for a refund. If you need to change an item we will be glad to exchange any item for another. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. Simply follow the return policies detailed on this website.

5 Year Warranty - Longest Warranty in the Industry! All equipment is covered under a complete 5 year warranty from the date of delivery. During this time all products are guaranteed against manufacturing and operational defects. In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product.

Support - USA Based - Unlimited Technical Support! We are an American owned company and we provide USA based, Free, Unlimited, Life-time Technical Support for all the equipment we offer. Don’t hesitate; if you have a simple question or need help with remote viewing setup or trouble shooting…our professional, friendly technical staff is here and ready to help!

 FREE UPS Ground Shipping Nationwide FREE UPS Shipping! We ship all orders FREE nationwide including Alaska and Hawaii! Most orders are shipped within 24 hours with the exceptions of Friday afternoons and weekends. Orders placed during this time will ship the first or second following business day.

Visit us today! Backstreet-Surveillance.com

C

Cathy C.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I've been very satisfied with the experience and the products I've purchased from Backstreet"
Recommend this Company
5/5

Purchased for:

Other

R

Richard W.
1 day ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"So far, the shopping experience has been great and the videos were very helpful."
Recommend this Company
5/5

Purchased for:

Home

G

Gene M.
3 days ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"It great as always, bought a system two years and working great Thanks"
Recommend this Company
5/5

Purchased for:

Home

B

Bethany S.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Just purchased my 11th camera for my system. Absolutely love my cameras!"
Recommend this Company
5/5

Purchased for:

Home

D

Dwayne H.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"pleased with our experience with your products."
Recommend this Company
5/5

Purchased for:

Business

J

Jason H.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Steven was very helpful over the phone and answered all of my questions regarding the correct system for our needs."
Recommend this Company
5/5

Purchased for:

Business

S

Steve H.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"It was easy and quick."
Recommend this Company
5/5

Purchased for:

Home

G

Gary F.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Very informative website. This professional equipment far exceeds anything I've seen in the maze of consumer products out there."
Recommend this Company
5/5

Purchased for:

Home

T

terrance K.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great!!!"
Recommend this Company
5/5

Purchased for:

Home

S

Stephen S.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"This is my 3rd order."
Recommend this Company
5/5

Purchased for:

Home

M

Megan W.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Ordering and selecting a system was simple!"
Recommend this Company
5/5

Purchased for:

Home

R

Rick T.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great people to deal with , very caring towards their customers"
Recommend this Company
5/5

Purchased for:

Home

S

Scott H.
2 weeks ago , LA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Have 6 cameras, just upgraded"
Recommend this Company
5/5

Purchased for:

Home

A

Abu S.
3 weeks ago , TX Featured Review Bade

5.0
Overall Satisfaction Rating

"Excellent customer service. I have used Backstreet equipment for many years in my current home. I have just installed Backstreet equipment in my new home because I am satisfied with their customer service."
Recommend this Company
5/5

Purchased for:

Home

S

Steve H.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Sofar it has been wonderful. Steven has been very responsive to all my request. Very fast turn-around."
Recommend this Company
5/5

Purchased for:

Home

J

James S.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Website is excellent!"
Recommend this Company
5/5

Purchased for:

Home

R

Robert S.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"excellent"
Recommend this Company
5/5

Purchased for:

Business

T

Tim H.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"easy sit to use and find items for purchase"
Recommend this Company
5/5

Purchased for:

Business

D

Donald S.
07/15/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Good web site and the chat helped answer a couple simple questions."
Recommend this Company
5/5

Purchased for:

Home

T

Todd S.
07/12/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Easy to order with a lot of useful information online."
Recommend this Company
5/5

Purchased for:

Business

P

Philip A.
07/05/2019 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great experience, easy to use website."
Recommend this Company
5/5

Purchased for:

Home

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