backstreet-surveillance.com Reviews

About this Company

About Backstreet Surveillance

Celebrating 30 Years of Trusted Industry Experience...Backstreet Surveillance provides do-it-yourself security camera systems for homes and businesses nationwide!

We tailor each system to meet the needs of our customers with the goal of exceeding their expectations. Each order is prepackaged and shipped to the customer with everything needed for a fast and easy install. Our systems are designed for the beginner and supported with our award winning (USA based) technical department.

We back our equipment with a full 5 year warranty and free lifetime technical support. Add in free shipping and our 30 day money back guarantee and it’s easy to see Backstreet Surveillance is the right choice. The Backstreet Promise says it all: We promise you will not find a lower price for the same quality and support…anywhere! In simple terms we pride ourselves on meeting our customers' expectations! Our efforts have earned thousands of 5 star customer reviews.

 

BBB Rating - "A+" Better Business Bureau Rating!  We are a proud "ACCREDITED" member of the Better Business Bureau. Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+" the top rating they award!

Shopper Award A 5 Star Rating You Can Trust!  We use the internet's most trusted customer review service "Shopper Approved" to document the quality of our equipment and service we provide. All reviews are independently collected and guaranteed authentic. Click on the "Award Button" to check out some of our latest 5 Star Reviews!

Price Match - We Trust Our Prices! We work hard to keep our costs as low as possible and pass the savings on to you. But if you find an item with the SAME quality, performance and warranty, from a supplier who offers the same level of support; we’ll match the price!

Best Quality - Our Quality Guarantee!  We only offer reliable equipment that has been completely tested and has a proven track record. Each item is shipped in new condition and includes an easy to follow user guide. Quality you can count on and 100% customer satisfaction.

Money Back Guarantee - 30 Day Money Back Guarantee! Any item can be returned within 30 days from the date of delivery for a refund. If you need to change an item we will be glad to exchange any item for another. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. Simply follow the return policies detailed on this website.

5 Year Warranty - Longest Warranty in the Industry! All equipment is covered under a complete 5 year warranty from the date of delivery. During this time all products are guaranteed against manufacturing and operational defects. In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product.

Support - USA Based - Unlimited Technical Support! We are an American owned company and we provide USA based, Free, Unlimited, Life-time Technical Support for all the equipment we offer. Don’t hesitate; if you have a simple question or need help with remote viewing setup or trouble shooting…our professional, friendly technical staff is here and ready to help!

 FREE UPS Ground Shipping Nationwide FREE UPS Shipping! We ship all orders FREE nationwide including Alaska and Hawaii! Most orders are shipped within 24 hours with the exceptions of Friday afternoons and weekends. Orders placed during this time will ship the first or second following business day.

Visit us today! Backstreet-Surveillance.com

Filter

8,061 Verified Customer Reviews

8,061 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
6530
(81%)
4 Shopper Approved - Review Star
1281
(15.9%)
3 Shopper Approved - Review Star
217
(2.7%)
2 Shopper Approved - Review Star
19
(0.2%)
1 Shopper Approved - Review Star
14
(0.2%)

Would Recommend
4.8
5 Shopper Approved - Review Star
6705
4 Shopper Approved - Review Star
1102
3 Shopper Approved - Review Star
220
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
22
Customer Service
4.4
5 Shopper Approved - Review Star
239
4 Shopper Approved - Review Star
55
3 Shopper Approved - Review Star
38
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
13
SHOW DETAILS

5-star reviews
6,500+

5-star reviews

11 years collecting reviews

About this Company

About Backstreet Surveillance

Celebrating 30 Years of Trusted Industry Experience...Backstreet Surveillance provides do-it-yourself security camera systems for homes and businesses nationwide!

We tailor each system to meet the needs of our customers with the goal of exceeding their expectations. Each order is prepackaged and shipped to the customer with everything needed for a fast and easy install. Our systems are designed for the beginner and supported with our award winning (USA based) technical department.

We back our equipment with a full 5 year warranty and free lifetime technical support. Add in free shipping and our 30 day money back guarantee and it’s easy to see Backstreet Surveillance is the right choice. The Backstreet Promise says it all: We promise you will not find a lower price for the same quality and support…anywhere! In simple terms we pride ourselves on meeting our customers' expectations! Our efforts have earned thousands of 5 star customer reviews.

 

BBB Rating - "A+" Better Business Bureau Rating!  We are a proud "ACCREDITED" member of the Better Business Bureau. Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+" the top rating they award!

Shopper Award A 5 Star Rating You Can Trust!  We use the internet's most trusted customer review service "Shopper Approved" to document the quality of our equipment and service we provide. All reviews are independently collected and guaranteed authentic. Click on the "Award Button" to check out some of our latest 5 Star Reviews!

Price Match - We Trust Our Prices! We work hard to keep our costs as low as possible and pass the savings on to you. But if you find an item with the SAME quality, performance and warranty, from a supplier who offers the same level of support; we’ll match the price!

Best Quality - Our Quality Guarantee!  We only offer reliable equipment that has been completely tested and has a proven track record. Each item is shipped in new condition and includes an easy to follow user guide. Quality you can count on and 100% customer satisfaction.

Money Back Guarantee - 30 Day Money Back Guarantee! Any item can be returned within 30 days from the date of delivery for a refund. If you need to change an item we will be glad to exchange any item for another. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. Simply follow the return policies detailed on this website.

5 Year Warranty - Longest Warranty in the Industry! All equipment is covered under a complete 5 year warranty from the date of delivery. During this time all products are guaranteed against manufacturing and operational defects. In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product.

Support - USA Based - Unlimited Technical Support! We are an American owned company and we provide USA based, Free, Unlimited, Life-time Technical Support for all the equipment we offer. Don’t hesitate; if you have a simple question or need help with remote viewing setup or trouble shooting…our professional, friendly technical staff is here and ready to help!

 FREE UPS Ground Shipping Nationwide FREE UPS Shipping! We ship all orders FREE nationwide including Alaska and Hawaii! Most orders are shipped within 24 hours with the exceptions of Friday afternoons and weekends. Orders placed during this time will ship the first or second following business day.

Visit us today! Backstreet-Surveillance.com

Filter
D
Shopper Approved - Verified Customer Darrel B.
1 day ago

Good, easy

Would Recommend
5/5

Purchased for:

Home


R
Shopper Approved - Verified Customer Russell H.
2 days ago

Easy and fast

Would Recommend
5/5

Purchased for:

Home


M
Shopper Approved - Verified Customer Mark A.
3 days ago

Quick and to the point!

Would Recommend
5/5

Purchased for:

Home


R
Shopper Approved - Verified Customer Randy E.
4 days ago

n/a

Would Recommend
5/5

Purchased for:

Home


C
Shopper Approved - Verified Customer Curtis B.
4 days ago

Good

Would Recommend
5/5

Purchased for:

Home


S
Shopper Approved - Verified Customer Steve P.
4 days ago

Now I haven't made it all the way through check out and haven't seen any discount offer yet, and if I don't get a discount, I will be very disappointed, because it stated on a few of the shopping pages that I would...

Would Recommend
5/5

Purchased for:

Home


R
Shopper Approved - Verified Customer Ray G.
6 days ago

Great---Usually I have issues with credit card payment but not this time.

Would Recommend
4/5

Purchased for:

Business


D
Shopper Approved - Verified Customer Douglas G.
1 week ago

Staff. Very helpful and quality products

Would Recommend
5/5

Purchased for:

Home


J
Shopper Approved - Verified Customer jerry A.
1 week ago

quick and easy

Would Recommend
5/5

Purchased for:

Home


I
Shopper Approved - Verified Customer Ivan Y.
1 week ago

self explanatory

Would Recommend
5/5

Purchased for:

Home


R
Shopper Approved - Verified Customer Robert R.
1 week ago

Shopping experience is good
Customer service is lacking terribly so very disappointed in the lack of feedback and then after the issue was resolved the replacement was sent to wrong address was not what was printed on the package for return address

Would Recommend
1/5

Purchased for:

Home


J
Shopper Approved - Verified Customer John H.
2 weeks ago

Simple

Would Recommend
5/5

Purchased for:

Business


D
Shopper Approved - Verified Customer Danny H.
2 weeks ago

Had a form error when adding the cable to the cart when viewing the cable. Was finally able to add to the cart from the quick view.

Would Recommend
5/5

Purchased for:

Home


L
Shopper Approved - Verified Customer Lavonda M.
2 weeks ago

Easy to navigate and great prices

Would Recommend
5/5

Purchased for:

Home


C
Shopper Approved - Verified Customer Cris G.
2 weeks ago

Na

Would Recommend
5/5

Purchased for:

Home


C
Shopper Approved - Verified Customer Cecil H.
2 weeks ago

Easy and helpful

Would Recommend
5/5

Purchased for:

Business


G
Shopper Approved - Verified Customer Guest
2 weeks ago

Very professional service.

Would Recommend
5/5

Purchased for:

Home


D
Shopper Approved - Verified Customer Dyne H.
2 weeks ago

very helpful

Would Recommend
5/5

Purchased for:

Business


L
Shopper Approved - Verified Customer Loren D.
3 weeks ago

quick and easy

Would Recommend
5/5

Purchased for:

Business


A
Shopper Approved - Verified Customer Andy T.
3 weeks ago

EASY

Would Recommend
5/5

Purchased for:

Business


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023