backstreet-surveillance.com Reviews

4.8 Overall Satisfaction Rating

Based on 7,203 Ratings

5
5808 (80.6%)
4
1169 (16.2%)
3
204 (2.8%)
2
14 (0.2%)
1
8 (0.1%)
5,500+ 5 stars in a row
Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

backstreet-surveillance.com

About Us

About Backstreet Surveillance

Celebrating 30 Years of Trusted Industry Experience...Backstreet Surveillance provides do-it-yourself security camera systems for homes and businesses nationwide!

We tailor each system to meet the needs of our customers with the goal of exceeding their expectations. Each order is prepackaged and shipped to the customer with everything needed for a fast and easy install. Our systems are designed for the beginner and supported with our award winning (USA based) technical department.

We back our equipment with a full 5 year warranty and free lifetime technical support. Add in free shipping and our 30 day money back guarantee and it’s easy to see Backstreet Surveillance is the right choice. The Backstreet Promise says it all: We promise you will not find a lower price for the same quality and support…anywhere! In simple terms we pride ourselves on meeting our customers' expectations! Our efforts have earned thousands of 5 star customer reviews.

 

BBB Rating - "A+" Better Business Bureau Rating!  We are a proud "ACCREDITED" member of the Better Business Bureau. Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+" the top rating they award!

Shopper Award A 5 Star Rating You Can Trust!  We use the internet's most trusted customer review service "Shopper Approved" to document the quality of our equipment and service we provide. All reviews are independently collected and guaranteed authentic. Click on the "Award Button" to check out some of our latest 5 Star Reviews!

Price Match - We Trust Our Prices! We work hard to keep our costs as low as possible and pass the savings on to you. But if you find an item with the SAME quality, performance and warranty, from a supplier who offers the same level of support; we’ll match the price!

Best Quality - Our Quality Guarantee!  We only offer reliable equipment that has been completely tested and has a proven track record. Each item is shipped in new condition and includes an easy to follow user guide. Quality you can count on and 100% customer satisfaction.

Money Back Guarantee - 30 Day Money Back Guarantee! Any item can be returned within 30 days from the date of delivery for a refund. If you need to change an item we will be glad to exchange any item for another. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. Simply follow the return policies detailed on this website.

5 Year Warranty - Longest Warranty in the Industry! All equipment is covered under a complete 5 year warranty from the date of delivery. During this time all products are guaranteed against manufacturing and operational defects. In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product.

Support - USA Based - Unlimited Technical Support! We are an American owned company and we provide USA based, Free, Unlimited, Life-time Technical Support for all the equipment we offer. Don’t hesitate; if you have a simple question or need help with remote viewing setup or trouble shooting…our professional, friendly technical staff is here and ready to help!

 FREE UPS Ground Shipping Nationwide FREE UPS Shipping! We ship all orders FREE nationwide including Alaska and Hawaii! Most orders are shipped within 24 hours with the exceptions of Friday afternoons and weekends. Orders placed during this time will ship the first or second following business day.

Visit us today! Backstreet-Surveillance.com

R

Richard B.
1 week ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent source of information, extremely easy to shop
Recommend this Company
5/5

Purchased for:

Home

M

mike G.
2 weeks ago , AZ Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great shopping experience
Recommend this Company
5/5

Purchased for:

Home

B

Bruce M.
2 weeks ago , MS Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Will, Backstreet's customer service rep, was very knowledgeable about the system I purchased and he answered all my questions. The system was easy to setup and within an hour I was watching live feeds from my cameras. I downloaded the mobile app and scanned the barcode provided by the system and I instantly began streaming live video of my cameras from my mobile phone. The system has been operating for 4 days and so far, the system appears to function as advertised. Great job!
Recommend this Company
5/5

Purchased for:

Business

M

Mark W.
2 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Can create quotes and then re-load at time of purchase
Recommend this Company
5/5

Purchased for:

Business

J

John C.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Just very clearly explained and straight forward
Recommend this Company
5/5

Purchased for:

Home

M

Mollie L.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love your products. Great website. Installed 4 out of 8 cameras for our house. Easy to use.
Recommend this Company
5/5

Purchased for:

Home

D

Dale S.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Smooth and not very difficult.
Recommend this Company
5/5

Purchased for:

Home

D

Donna W.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Really easy to understand information
Recommend this Company
5/5

Purchased for:

Home

E

Ed B.
3 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good easy to find what I need !!
Good product support!!
Recommend this Company
4/5

Purchased for:

Business Commercial

W

Walter T.
4 weeks ago Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience!!!
Recommend this Company
5/5

Purchased for:

Home

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