azfauxbeams.com Reviews

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956 Verified Customer Reviews

956 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
760
(79.5%)
4 Shopper Approved - Review Star
127
(13.3%)
3 Shopper Approved - Review Star
42
(4.4%)
2 Shopper Approved - Review Star
11
(1.2%)
1 Shopper Approved - Review Star
16
(1.7%)

Customer Service
4.3
5 Shopper Approved - Review Star
71
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
10
SHOW DETAILS

5-star reviews
750+

5-star reviews

6 years collecting reviews
Filter
B
Back A.
04/24/2023 , WI

We are returning customers, having bought beams here about 5 years ago. While we haven't received our current order yet, we are hopeful that the beams will be of the same quality.

Product Choice

Trying to match existing product.

Company Choice

Return customer


R
Ryan M.
03/16/2023 , CA

The samples look so cheap. I'm worried if I spend over 1,000 they will look fake and cheap like the samples. I'm considering staining the beams and doing it myself.

Product Choice

Google search

Company Choice

Google search

Company Response

Thank you for your review.  The samples that you ordered are color chips which are only to show you a specific color.  To get an accurate representation of what the product actually looks like, we recommend that you purchase the full size beam sample which is $25.  The cost of up to 5 samples, including color chips, is refundable off the large beam purchase. 


B
Blake D.
12/27/2022 , RI

Website easy to use but not using the faux beams. I ordered a unfinished sample to try to stain myself with gel stain but it didn't take the stain well and was still wet 2 days after with stain that wipes right off. Followed all instructions to a tee on the stain can.

Merchant Response

azfauxbeams.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

S
Still W.
11/04/2022 , GA

I did not receive my order. Not sure but I think it was shipped to the wrong address. Can you please reship to the correct address on my account.

Customer Service
1/5

Merchant Response

azfauxbeams.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Jerry B.
07/22/2022 , CA

I liked the product a lot, but unfortunately, my friend did not and thought it would look fake up on the fireplace. So she wants real stone or cement product. Sorry.

Customer Service
5/5

R
Shopper Approved - Verified Customer Richard B.
01/19/2022

Quick and easy to order

Product Choice

Met my needs

Company Choice

Received viga tail sample in the past


S
Shawn
12/09/2021 , MI

Ordered a sample and it is a Great product. Even went ahead and put together a large order as I'm ready to purchase. Shipping costs were ridiculously high though. Will be looking for another option.

Company Choice

Didn’t because of shipping costs

Merchant Response

azfauxbeams.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

C
Shopper Approved - Verified Customer Cathy C.
12/06/2021 , AZ

Easy! and they look beautiful!

Product Choice

I wanted something that looked great, was easy to install and wasn't too costly

Company Choice

My sister recommended you.


L
Shopper Approved - Verified Customer Larry K.
12/03/2021

Cindy was very helpful and provide the quote. The process was easy.

Product Choice

Style and color

Company Choice

DIY show


L
Shopper Approved - Verified Customer Larkin R.
12/03/2021 , WA

I just can't wait to see the beams up. It will be the crowning touch to my complete home re-do. Thanks for your product.

Company Choice

You were recommended by my architect.

Product Choice

I think the beams will look amazing.


C
Colors.
12/01/2021 , IL

Seems easy enough, however the colors aren't as shown. A little disappointing.

Product Choice

Looked like what we wanted.

Company Choice

Seemed easy in use.


K
Shopper Approved - Verified Customer Kerry B.
11/29/2021

Website is a little confusing.


E
Shopper Approved - Verified Customer Erica M.
11/28/2021 , New York

Easy ordering. There was a hiccup but Samantha resolved it and was very easy to deal with!

Customer Service
5/5

K
Shopper Approved - Verified Customer Karin C.
11/22/2021

You have a great web site.

Company Choice

The best looking I have seen, so far


S
Shopper Approved - Verified Customer Shane D.
11/09/2021

Great experience


A
Shopper Approved - Verified Customer Anonymous Customer
11/06/2021

Excited to see samples, great looking product at a great price.


H
Shopper Approved - Verified Customer Harry L.
11/05/2021

Very easy

Company Choice

I ordered samples from several companies and they were the best.


R
Shopper Approved - Verified Customer Randy F.
11/04/2021

Not easy to check out; very limited payment options.

Product Choice

Have need for faux beams in a building project and comparing various companies products

Company Choice

Wanted to see product samples

Merchant Response

azfauxbeams.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Anonymous Customer
11/02/2021

Not a good product

Merchant Response

azfauxbeams.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Jerry H.
10/27/2021 , IL

We placed an order for a sample and were impressed with the appearance and quality. Customer service helped update us on shipment. Once we had shown our builder the product he placed an order for full size beams for our project.

Customer Service
5/5

Product Choice

The texture and color.

Company Choice

Selection, color and size choices.


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