"Excellent. My order went through easily. I had a query concerning a lost discount voucher, this was answered very promptly, my order arrived within two days!!!! It due to our great courier drivers. was safely tucked in near the front door, due to our great courier drivers. The flags were very neatly packaged in the plastic envelopes. One is flying on the flag pole, one put away for later. I do sew along the leading edge to reinforce the greatest wear area on the flag to prolong its life! "