auburndirect.com Reviews

About this Company

Welcome to AuburnDirect.com. We have dedicated our time to bringing our customers high quality Made in the USA Collars, Leashes, and Toys for your dog. We are committed to bringing you products that reflect the pride of those Made in the USA. Our employees come to you with years of experience in pet product industry and our service department is friendly and reliable. We test our products for strength and durability and believe we bring you, simply the best.

Thank your for allowing Auburn Leathercrafters the opportunity to meet your pet care needs.

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1,298 Verified Customer Reviews

1,298 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1090
(84%)
4 Shopper Approved - Review Star
160
(12.3%)
3 Shopper Approved - Review Star
36
(2.8%)
2 Shopper Approved - Review Star
9
(0.7%)
1 Shopper Approved - Review Star
3
(0.2%)

Customer Service
4.5
5 Shopper Approved - Review Star
10
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

8 years collecting reviews

About this Company

Welcome to AuburnDirect.com. We have dedicated our time to bringing our customers high quality Made in the USA Collars, Leashes, and Toys for your dog. We are committed to bringing you products that reflect the pride of those Made in the USA. Our employees come to you with years of experience in pet product industry and our service department is friendly and reliable. We test our products for strength and durability and believe we bring you, simply the best.

Thank your for allowing Auburn Leathercrafters the opportunity to meet your pet care needs.

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Shopper Approved - Verified Customer Heather
12/17/2023

Several, several times I tried to put in the upgraded shipping (4 days) instead of standard (7 days), and every time it shifted to the payment page, it went back to the standard shipping. Sigh.

Merchant Choice

Finding a rolled collar in the right size online was challenging, but happily, AuburnDirect is available -- and I was able to get the size, style, and collar I was hoping for! =)

Product Choice

I've had Auburn Leathercrafters reflective rope leashes for at least 10 years, maybe 14 -- with big wolfhound rescues -- and they are still going strong. (I had to retire one when it got badly skunked and I couldn't get the smell out, but otherwise, they're flawless!) So, when it came time to get a rolled collar for my current rescue (a Heinz 57), I knew that Auburn was the way to go. Thank you for making a good product with quality hardware!


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Shopper Approved - Verified Customer Susan C.
12/13/2023

Great price! Thank you!

Merchant Choice

cheaper than local

Product Choice

Granddaughter picked it out


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Shopper Approved - Verified Customer Amy F.
12/12/2023

Awesome

Merchant Choice

Would rather give biz to you instead of Chinese I mean Amazon.

Product Choice

My hubbies wearing your belt from 11+ years. Still in great shape, he wears it everyday! The craftmanship is insane. Hope the new belt is same quality.


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Shopper Approved - Verified Customer Jennifer P.
12/11/2023

User friendly website.
So far I rate my experience highly.
After my order arrives I will know more about the product quality and about the service, for example quick delivery or took too long...

Merchant Choice

Hopefully quality, don't really know that though.

Product Choice

Need.


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Shopper Approved - Verified Customer Darlene J.
12/08/2023

Super Experience!!! Would HIGHLY recommend the Beautiful Leather collars purchased ones years ago!!!!

Merchant Choice

Past purchase!!

Product Choice

Past purchase held up and still going strong.


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Shopper Approved - Verified Customer Conley W.
12/03/2023

This is my third collar....the first one was too big, the second too small (all my mistakes) and it was easy and effortless and quick to return and purchase again

Product Choice

I love rolled collars, not only for the look, but the stability of a well crafted collar

Merchant Choice

I like the idea that they are handmade.


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Shopper Approved - Verified Customer Mary N.
12/03/2023

Seemed pretty easy to order without creating an account

Merchant Choice

google search referral

Product Choice

Have not been able to find the item elsewhere


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Shopper Approved - Verified Customer Beth H.
12/01/2023

easy ordering

Merchant Choice

had the large sizes

Product Choice

leather


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Shopper Approved - Verified Customer Jacqueline D.
11/29/2023

Excited to receive my jingle bell studded collar!

Merchant Choice

Country Living Magazine posted the ad "Recruit a Bark-Up Singer."

Product Choice

Made me smile!


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Shopper Approved - Verified Customer Peg S.
11/28/2023

Beautiful products!

Merchant Choice

Found you on PublicSquare


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Shopper Approved - Verified Customer Anonymous Customer
11/23/2023

Web site easy to use and make purchases

Merchant Choice

Been using your collars for around 10 years, won’t use anything but

Product Choice

Good quality, good looking, long lasting


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Shopper Approved - Verified Customer Janice
11/23/2023

Easy to access select and checkout. No hassles.

Product Choice

American made and high quality products.

Merchant Choice

American made and high quality products, and it’s not from Amazon.


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Shopper Approved - Verified Customer Kevin
11/20/2023

I love your products.

Merchant Choice

None of the pet stores in my area carry Auburn Leathercrafters products.


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Shopper Approved - Verified Customer Maureen O.
11/09/2023

Seemed to run smoothly, although I didn’t see a number in the shopping cart and wished it had a Keep Shopping button.

Product Choice

They look like toys my dog will enjoy playing with and chewing on without my worrying what she might be ingesting.


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Shopper Approved - Verified Customer Linda G.
11/04/2023 , New York

Easy to navigate website; outstanding products. We have purchased numerous items at our local pet store. They are out of stock on the item we need and we're happy to find this on-line option. Highly recommend.

Merchant Choice

We are previous customers and love the products. Because our local pet store was out of stock, we decided to check if there was an on-line option and pleased to find it.

Product Choice

Our dogs are bell trained. We needed a new hanging door bell as our newest puppy has decided that in addition to signaling us to go outside, the bells make a tasty treat!


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Shopper Approved - Verified Customer Jan D.
10/28/2023 , PA

Great color choices.

Merchant Choice

Quality

Product Choice

Rolled leather option to reduce matting


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Shopper Approved - Verified Customer DeeAnn E.
10/22/2023

It took awhile searching but finally found the martingale collar in the brand I love.

Merchant Choice

I love these collars.

Product Choice

I’ve had two of these dog collars in the past. They are very well made and I’m getting another one for my newest dog.


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Shopper Approved - Verified Customer Claire
10/22/2023

Slightly disappointed with the color of the collar. It looks orange on your website but it's really brown.

Product Choice

I like leather products. The previous leather flower collar I ordered few weeks ago did not exactly match the colors on your website.

Merchant Choice

Great quality, well made.


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Shopper Approved - Verified Customer Sharon W.
10/20/2023 , Michigan

Ordered from this company before. Beautiful and well-made leather collars

Merchant Choice

Quality leather collars. Love that the

Product Choice

Bought these type of collars in the past for my other dogs


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Shopper Approved - Verified Customer bhooks
10/17/2023

Look forward to more fabulous collar designs with stones and Swarovski crystals and lots of wonderful leather collar colors like yellow, Tiffany blue, purple, green, orange etc.

Product Choice

See above ie price

Merchant Choice

I had purchased collars through an on-line store in California that stopped selling most of their products on line and only in store. I contacted them and they said you were one of their suppliers. From your website, I don't think you were actually the merchandizer but I was willing to try due to your sale. Thanks.


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