auburndirect.com Reviews

4.8 Overall Satisfaction Rating

Based on 791 Ratings

5
655 (82.8%)
4
108 (13.7%)
3
23 (2.9%)
2
4 (0.5%)
1
1 (0.1%)
500+ 5 stars in a row

Customer Service

4.9 Average

5
(6)
4
(1)
3
(0)
2
(0)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

auburndirect.com

About Us

Welcome to AuburnDirect.com. We have dedicated our time to bringing our customers high quality Made in the USA Collars, Leashes, and Toys for your dog. We are committed to bringing you products that reflect the pride of those Made in the USA. Our employees come to you with years of experience in pet product industry and our service department is friendly and reliable. We test our products for strength and durability and believe we bring you, simply the best.

Thank your for allowing Auburn Leathercrafters the opportunity to meet your pet care needs.

E

ellyce K.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I needed to buy smaller collars and the agent was very helpful with instructions. I sent the mediums back and ordered the smalls last week.
CustomerService
5/5

Product Choice

previous shopper

Merchant Choice

previous shopper

A

Anonymous Customer
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I found exactly what I wanted and it was easy to order.

Product Choice

I know from experience that they are of high quality.

Merchant Choice

I have always had a good experience shopping here in the past.

A

Anonymous Customer
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to shop

Product Choice

They are of superior quality and they are a local business

Merchant Choice

I support local businesses

A

Anonymous Customer
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good

Product Choice

He's had one before and needs a new one.

Merchant Choice

Looking for A Tail We Could Wag collar.

A

Anonymous Customer
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy

Merchant Choice

Replace an existing item

Product Choice

Appearance and function

R

ron
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

effortless website

Product Choice

see above

Merchant Choice

we have other products from Auburn and they are of good quality

A

Anonymous Customer
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good selection this will be my second and third collar

Product Choice

dog need new collar

Merchant Choice

already bought same brand

A

Anonymous Customer
4 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website is easy to use, quality is always the best!!

Merchant Choice

High quality made in the USA products.

E

Elizabeth R.
03/09/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent service love your quality collars they wear very well and are so good for coated dogs

Product Choice

I have used your collars for over 20 years they are tops

Merchant Choice

great service

E

Elizabeth
03/08/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Super easy and beautiful products

Merchant Choice

We’ve order from them before.

Product Choice

Some of our favorites

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