arctichottubparts.com Reviews

4.5 Overall Satisfaction Rating

Based on 838 Ratings

5
528 (63%)
4
212 (25.3%)
3
76 (9.1%)
2
9 (1.1%)
1
13 (1.6%)
500+ 5 stars in a row

Would Buy Again

4.6 Average

5
(431)
4
(102)
3
(28)
2
(9)
1
(6)

Product Satisfaction

4.6 Average

5
(236)
4
(58)
3
(17)
2
(1)
1
(6)

Recommend This Company

4.5 Average

5
(385)
4
(129)
3
(48)
2
(8)
1
(6)

Customer Service

4.4 Average

5
(37)
4
(1)
3
(6)
2
(0)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

arctichottubparts.com

About Us

A reliable source online for hot tub supplies, OEM replacement parts, filters, jets, pumps, covers, chemicals, and accessories. If you don't find what you are looking for, call us.

S

Sylvie R.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Je n’ai pas vu la possibilité d’avoir le site en Français ce qui est vraiment indigne d’une compagnie canadienne mais je n’ai pas le choix d’acheter vos produits tant que mon spa de nage océan est sous garantie
Recommend this Company
4/5
Would Buy Again
5/5
B

Bob G.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Site worked great and was fast
Recommend this Company
5/5
Would Buy Again
5/5
M

Marie-Anne A.
3 days ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
Marie-Anne A. has reviewed 2 products. Click to view Click to hide

Silver Sentinel Filter Threaded Base (5 pack)

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Global Motherboard North American

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C

Craig M.
4 days ago , BC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Nice and easy !
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Craig M. has reviewed 2 products. Click to view Click to hide

Threaded 5" Jet Body Insert Ring

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Turbo 5" Single Pulse Screw In

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A

Anonymous Customer
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent Service. Jason went above and beyond.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Anonymous Customer has reviewed 1 product. Click to view Click to hide

Aquacheck Test Strips

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T

Tyler B.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great shipping and fast replys
Recommend this Company
5/5
Would Buy Again
5/5
K

Karen R.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

I found it a little difficult to navigate however I love arctic spa and just recently referred a friend!!
Recommend this Company
5/5
Would Buy Again
5/5
D

Des C.
4 days ago , ON

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Website is slow.

One of the buckets of salt was packed upside down. Spilled during delivery. Salt was everywhere in the box and was spilling out before even opening. Canada Post had a warning over it saying it was damaged.
Recommend this Company
3/5
Would Buy Again
3/5
Product Satisfaction
1/5
CustomerService
1/5
Des C. has reviewed 3 products. Click to view Click to hide

Adjust Down 1kg

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Onzen Sea Salt Blend 2kg (Sodium Chloride)

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They could have packaged everything better.

We purchased 2 of these on our order. They decided to pack one of them upside down. Spilled everywhere in the box. Salt was spilling out of the box on delivery.

Salt Water Balance 1kg

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L

Liane V.
5 days ago , NS

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I am very satisfied!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Liane V. has reviewed 3 products. Click to view Click to hide

Turbo 5" Single Pulse Screw In

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Turbo 3" Single Pulse Screw In

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Easy Clear

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W

Warren S.
6 days ago , SK

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Awesome
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Warren S. has reviewed 2 products. Click to view Click to hide

Spa Tablets (Bromine)

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Refresh 3kg

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A

Anonymous Customer
5 days ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The ordering experience was good.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
3/5
Anonymous Customer has reviewed 2 products. Click to view Click to hide

Overlay for TSC-14 Topside Control Pad - Gecko

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For the price, this unit should have lasted a lot longer.

Price is atrocious.

Topside Control Pad TSC-14 (without overlay) - Gecko

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A

Anne H.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great service!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
D

Doug G.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Recommend this Company
5/5
Would Buy Again
5/5
M

Monique W.
5 days ago , QC

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Items easy to find however description of product could be improved. Easy to navigate. Have purchased items here recently and received my order promptly.
Recommend this Company
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
5/5
Monique W. has reviewed 3 products. Click to view Click to hide

Turbo 5" Single Pulse Screw In

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Threaded 3" Jet Body Insert Ring

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Turbo 3" Single Pulse Screw In

View this product

A

Arthur J.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

pictures are better on us site you can see items from different angels
Recommend this Company
2/5
Would Buy Again
4/5
S

Steven S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thanks for the fast reply and helpful service.
Recommend this Company
5/5
Would Buy Again
5/5
S

Steve F.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

overall our tub has been a total lemon but my parts buying experience today was good
Recommend this Company
5/5
Would Buy Again
5/5
J

jeff I.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

good
Recommend this Company
4/5
Would Buy Again
4/5
M

Mike G.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

So far, so Good.
Recommend this Company
4/5
Would Buy Again
4/5
B

Branko H.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far very good experience, ordering made easy.
Recommend this Company
5/5
Would Buy Again
5/5
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