angelwatchco.com Reviews

About this Company

Angel Watch's 4G GPS Tracking smartwatch for kids and adults provides parents and carers with total peace of mind when away from their child or other vulnerable loved one.

With voice and high-speed video calls, messaging, live and historical GPS location tracking, geo-fencing, a built-in SOS panic button, discreet remote drop-in listening, remote photo capture, remote vital sign readings and so more, the Angel Watch Series R is an affordable must-have for any parent looking to stay connected with a safe, simple, social-media free device.

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Angel Watch Replacement GSMA SIM
Shopper Approved - Verified Customer
Angel Watch Replacement GSMA SIM
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Kristen F - 05/27/2021

Excellent

Love this product! Does exactly what we need and for an affordable price! Highly recommend.

Kristen F

05/27/2021 - Pennsylvania

Wonderful!


Angel Watch Series R
Shopper Approved - Verified Customer
Angel Watch Series R
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Hina K - 05/26/2021

Good, battery life could be better

Merchant Response

angelwatchco.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Angel Watch Series R
Shopper Approved - Verified Customer
Angel Watch Series R
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Katherine H - 05/21/2021

Nothing but issues

Can’t get the thing to work

Company Response

Hi there, 

We're sorry to hear that you've been having issues with your Angel Watch.  Please have a look at our video on YouTube for setting up or give us a call and we'll help you. 

The important thing to do is to check what you see when you swipe down on the screen.  A sideways triangle means no service, an exclamation mark means it's not inserted correctly, and either of those will not let you proceed with registration. 

If you see these, please ensure you're using the SIM provided, that it has been successfully activated, insert it chip face up, cut corner going in first and push deeply until it clicks into place.  Then reboot the watch.  At that point you should see 4G and bars of service and can proceed with registration using the QR Code app on the watch (tap RegCode).

Remember that this is a cellular device, and like any, if it's not set up correctly, it won't work.  Please try the steps above and you'll have this working as you expected. 

If you continue facing issues, please give us a call and we will be more than happy to walk you through it. 

Merchant Response

angelwatchco.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Angel Watch Series R
Shopper Approved - Verified Customer
Angel Watch Series R
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Rachel P - 05/21/2021

Love the concept but disappointed by the app. Not user friendly and very glitchy. I also was disappointed by the fact that approved family members can’t have separate chats with watch.

Company Response

Hi Rachel,

We're sorry to hear that you're finding the app a little glitchy.  We'd be more than happy to help get things straightened out for you and working more reliably.  It might just be a setting that needs adjusting and if you call us on Monday, we'd be more than happy to assist.

Yes, conversations using the Angel Watch app are shared family conversations but you're also able to set up direct person to person messages using the built-in Line app (similar to Skype).  Anyone can download the free Line app, become friends with the watch and communicate privately over voice, video and messaging. This is a great option that allows for your child to be able to have communication with people who you would not necessarily want to have access to the personal information available to Angel Watch Family Members (location, remote pictures, drop in audio, etc).

Please feel free to give us a call on Monday and we'd be more than happy to walk you through it!

Merchant Response

angelwatchco.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Angel Watch Series R - Assist
Shopper Approved - Verified Customer
Angel Watch Series R - Assist
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Shopper A - 05/20/2021

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Shopper A

05/20/2021 - Utah

Great company


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