angelwatchco.com Reviews

About this Company

Angel Watch's 4G GPS Tracking smartwatch for kids and adults provides parents and carers with total peace of mind when away from their child or other vulnerable loved one.

With voice and high-speed video calls, messaging, live and historical GPS location tracking, geo-fencing, a built-in SOS panic button, discreet remote drop-in listening, remote photo capture, remote vital sign readings and so more, the Angel Watch Series R is an affordable must-have for any parent looking to stay connected with a safe, simple, social-media free device.

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983 Verified Customer Reviews

983 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
689
(70.1%)
4 Shopper Approved - Review Star
172
(17.5%)
3 Shopper Approved - Review Star
62
(6.3%)
2 Shopper Approved - Review Star
24
(2.4%)
1 Shopper Approved - Review Star
36
(3.7%)

Delivery Time
4.4
5 Shopper Approved - Review Star
163
4 Shopper Approved - Review Star
23
3 Shopper Approved - Review Star
22
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
15
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Angel Watch's 4G GPS Tracking smartwatch for kids and adults provides parents and carers with total peace of mind when away from their child or other vulnerable loved one.

With voice and high-speed video calls, messaging, live and historical GPS location tracking, geo-fencing, a built-in SOS panic button, discreet remote drop-in listening, remote photo capture, remote vital sign readings and so more, the Angel Watch Series R is an affordable must-have for any parent looking to stay connected with a safe, simple, social-media free device.

Video Reviews

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C
Shopper Approved - Verified Customer Carol H.
06/30/2022 , North Carolina

Customer service is great.


M
Shopper Approved - Verified Customer Melissa R.
06/30/2022 , Kentucky

Could not get my bank card to go through. Ended up having to use credit card for order


C
Shopper Approved - Verified Customer Charmaine M.
06/30/2022 , Michigan

It was fairly easy.


G
Shopper Approved - Verified Customer Gayle N.
06/28/2022 , Texas

Good communication about delivery, and appreciate the set up video

Delivery
4/5

T
Shopper Approved - Verified Customer Tina L.
06/28/2022 , Ohio

was easy


R
Rafael
06/27/2022 , ON

Worst product I could have bought for my son.
After playing in the splash pad for a few minutes and some water dropping (like a light rain) it stoped working, screen does not turn on anymore and the camera has water.
I got in touch and they offer to refurbish it or sell a new one at a discount. But the watch does not have 1 month and has not been submerged in water, shower, nor swimming.

Look what their FAQ say about waterproof:

Angel Watch is rated IP67 which means it is technically protected from dust and capable of withstanding water immersion between up to 1 meter for 30 minutes, we do not recommend submerging the device or wearing the it while taking a shower, diving and swimming.

Don't trust it as it is not water resistant at all

Run away from it and spend you money on something that is made for a kid to play with it.

Delivery
5/5

J
Shopper Approved - Verified Customer Jiamin D.
06/27/2022 , MA

Very good

Delivery
5/5

06/27/2022

Very good


T
Shopper Approved - Verified Customer Todd O.
06/27/2022 , Louisiana

We really want this to work with out with our current network provider, not have to subscribe to yet another service.

Delivery
5/5

Company Response

Hi Todd,

We do mention on our site that our devices work using our network partner and even have you choose a network option before placing your order to avoid exactly these issues. 

But if you really are keen to use AT&T directly, you can. The workaround is to first activate a new AT&T SIM card in another phone before using it in your Angel Watch. 

This is not something we recommend by default due to the added complication but this is possible and is a limitation from AT&T, not from us; but it is possible. 

After you’ve confirmed that the new AT&T SIM is activated in your phone, test it in your  personal phone and see that you can make calls and browse the internet (with your wifi disabled).

If you are unable to, contact AT&T and have them get your new SIM working in your phone perfectly first. This is required before it will work with anything else. They will likely ask you for your phone’s IMEI number and update on their end.

After you have your new SIM working in your personal phone, and you can browse the internet and call, you will be able to switch the SIM card over and put it into your Angel Watch. Then just go to SETTINGS-REBOOT on your Angel Watch and restart your watch. You’ll also want to go to SETTINGS-MOBILE NETWORKS-APN and ensure you have NXTGENPHONE selected.

After that, you can put your old phone SIM back into your personal phone. If you’re facing any issues after you make the switch back, it’s the same process: just call AT&T and have them update the IMEI number back to your original SIM again.

It’s best to avoid talking about Angel Watch altogether with AT&T as their default line is that nothing that isn’t from AT&T is compatible, but it is, you just need to follow those steps above and it will work. Just mention that you’re trying to activate the new SIM in your iPhone/Android- nothing more.

That will get things working but I hope that you can see now why we try to avoid presenting compatibility with AT&T directly. It’s just a bit of a pain, unlike our SIM’s with Red Pocket that are just Plug & Play..


A
Shopper Approved - Verified Customer Ashley D.
06/27/2022 , Texas

Great. Easy & fun!


S
Shopper Approved - Verified Customer Shannon P.
06/27/2022 , North Dakota

No


R
Shopper Approved - Verified Customer Rachel H.
06/27/2022 , New York

Good customer service no wait time


A
Shopper Approved - Verified Customer Amber B.
06/26/2022 , Texas

Fast quick shipping

Delivery
5/5
Angel Watch Premium Silicone Quick Release Watch Band
Angel Watch Premium Silicone Quick Release Watch Band
Read more reviews about this product

06/26/2022

I love this band because it doesn’t require the little piece that holds the tab down.


S
Steven G.
06/25/2022 , UT

Overall, the watch is awesome. However, the battery life sucks. I'll have to disable all the beneficial health monitoring stuff in order to get it to last more than 24 hours.

Delivery
4/5

Company Response

Hi Steven,

Thanks for the great review!  I'd love to assist with improving the battery life. The best way that can be done is with the steps here.

Hope this helps!  

Alex @ Angel Watch Co.


J
Shopper Approved - Verified Customer Jessica V.
06/24/2022 , California

It was quick and easy.


J
Shopper Approved - Verified Customer Jennifer
06/23/2022 , DE

Tech service is not great. I felt as if the person who responded (Ezra) was being snarky.

Delivery
4/5

Company Response

Hi Jennifer, 

We're sorry to hear about the experience you've had with the watch so far and our customer service. 

That feedback is unusual and not representative of our standards. Please accept our deepest apologies. 

We do hope that you do have everything working properly now and that you're pleased with your Angel Watch. If you're having any difficulties, please don't hesitate to get in touch and we'll help figure things out for you- much better than last time.. Promise!

Alex @ Angel Watch Co. 

06/23/2022

It’s ok but needs MUCH improvement

The instructions are terrible. There was no service with the watch the first time we were away from wifi and the FAQ page that said to disable wifi and choose a certain APN didn’t even have the APN’s that we were seeing on the watch. So I just had to go through each APN to see if it worked. Also he is CONSTANTLY bombarded with spam texts. Which is sooooooo inappropriate for kids. There’s no way that I can find to turn that off. You can only turn off spam calls. So I’m NOT happy about that. But for now it’s doing ok.


A
Shopper Approved - Verified Customer Amanda K.
06/23/2022 , Pennsylvania

When attempting to place an order a couple days ago, My bag kept emptying. It was annoying.


A
Shopper Approved - Verified Customer Alyssia G.
06/23/2022 , Washington

Easy check out


D
Shopper Approved - Verified Customer Deirdre F.
06/21/2022 , PA

Good

Delivery
5/5

06/21/2022

Worth it


D
Shopper Approved - Verified Customer Daniela M.
06/21/2022 , New York

Excellent service

Delivery
5/5

C
Shopper Approved - Verified Customer Christi A.
06/20/2022 , Kansas

Confused about the 20 percent and then only getting 15 with code? WHy did I not get both?

Company Response

Hi Christi,

We can only apply one discount at a time. Hope this helps! :) 


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