Nova - 07/26/2022
The card is awesome. This service was truly so simple and the customer service through the process was so helpful. Everything was on time as promised or earlier. Sometimes things like this can be so stressful, it wasn’t though at all. Thanks again.
Great service. Quick and easy. They were very thorough over the phone. I received a call back when promised and a follow up email to ensure satisfaction. These days, not too many companies provide service like this anymore!
Jenn - 07/24/2022
It would be great to be able to put a picture of the ESA animal on the card.
07/24/2022 - TX
It was easy to fill out and receive the needed materials for my ESA. I appreciate the speed at which I was able to get my products and will use the service in the future
Anonymous Customer - 07/12/2022
ID print looks cheap and the ID looks fake. I wouldn't recommend the ID cards at least not the way they look currently. Needs more of an official look to it not so generic in design.
Anonymous Customer - 07/08/2022
Just to let everyone reading this now this is an updated review. The previous review I had left was with a very poor rating. That was until the Supervisor Lindsay Caz Took the time out of what I am sure was a busy day for her to personally reach out to me. Not only was she very friendly, she was more than eager to go above and beyond to make sure that my personal needs and what was best for me and my K9 partner were taken care of. She was very knowledgeable and educated in her craft and handled everything like a true professional. I would highly recommend anybody who relies on there pet to a system in any way in any day living that you give this company a chance, I sure am happy I did.
Nate H - 07/08/2022
I have sent multiple emails that the name was messed up on my card it is not my name. The name I requested on the card was Nathan Joseph Haselroth it came back Joseph Haselroth that is not the name on my California ID/drivers license. I either want an even exchange with a new card with the correct name or my money back it’s pretty simple
07/08/2022 - CA
Like I said in the review I don't want a refund or my money back
Karissa & - 07/06/2022
Everything looked great and was delivered within a reason time…. Champagne’s original harness that came in with her certificate and esa/service animal letter had grown too tight and we needed another one quick… it was only a few days before we got the new one, which worked out great!!
07/06/2022 - CO
Over all my experience has been great... the process is simple and deliveries are relatively quick... I will definitely be ordering again for all my esa / service animal needs
Lori M - 07/05/2022
I thought the site would ask me for a picture of my dog as the one you advertise has a picture of a dog on the card but when I placed the order there was no mention of inserting picture. This would be a nice addition if you could make happen I would pay a few extra dollars for this feature as I'm sure others would too. All in all the card is great to have, with or without a picture.
07/05/2022 - FL
Very user friendly
Me A - 07/04/2022
Simply identifies your pet and his service need for you
07/04/2022 - NY
Being able to register my poodle as my service dog gives me even more confidence to go and be where I need to be without feeling uncomfortable about having him with me all the time .We now walk tall and proud as a strong bonded teem of one together
Anonymous Customer - 06/14/2022
I couldn’t use it, I have a PSA and he was denied. Sorry but Allegiant wouldn’t accept him as a PSA after saying they would. I am still praying I get him home tomorrow. The reason they gave is no emotional support and I said he is Pcychiatric Service Dog, they still denied him. This has cost me a lot of money.
Anonymous Customer - 06/04/2022
The process was quick and easy and affordable. My letter saved me, after the purchase, about $200 on my pet deposit. I also feel better knowing that Opie can go anywhere with me.
Anonymous Customer - 05/19/2022
The ID is very important and I keep them with my ID and debit cards for easier access. You never know when someone will challenge you and request proof.
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